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Minnesota
1 review
1 helpful vote
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To many damn adds!
June 13, 2019

Watch 3 adds. Start ur show, then 10 seconds into the show, 3 more adds! & you're forced to watch em! You can't skip em! 0 stars! *******@ck this $hit! Netflix is better. To many damn adds!

Date of experience: June 13, 2019
Oklahoma
3 reviews
0 helpful votes
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Annoying
May 8, 2022

Probably going with cable Tv. Hulu keeps refreshing during a program and it gets annoying. I have Cox giga blast and it still refreshes during a program. Get it figured out because you suck!

Date of experience: May 8, 2022
Iowa
1 review
6 helpful votes
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Sucks!
January 4, 2016

Too many connection issues. I seldom have problems with any Netflix or Amazon or any other service. I won't even comment on the commercials. The only reason I have Hulu is for South Park.

Date of experience: January 4, 2016
Elizabeth M.
Alabama
1 review
2 helpful votes
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I had Hulu Live and just couldn't stand the amount of commercials for $54.99/month. If you DVR your programs YOU CANNOT FAST FORWARD through the commercials! OK....so I purchased additional DVR with Fast forward capability for an additional $5.99/ month and guess what....THERE ARE STILL COMMERCIALS!!!!! Come in on Hulu really!!! I said F it and went with FuboTV for $54.99/ month where I can fast forward through commercials FREE, more entertainment channels (especially Viacom channels), no buffering and their VOD is not inundated with COMMERCIALS!!! Go to Fubo TV . Hulu/Disney needs to stay as a sort of Netflix. They need training in Live Streaming!

Date of experience: March 12, 2020
Viet Nam
1 review
3 helpful votes
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Hulu ruined themselves
August 12, 2019

At first Hulu used to be a great alternative to Netflix because they had shows you could watch on command that were not available elsewhere. But now they took off a lot of their shows because they are not broadcasted on live TV which is now THE ONLY WAY YOU CAN WATCH HULU IS IF ITS LIVE ON TV. Its like already having a network like direct TV but paying an unnecessary amount every month for the same exact purpose but less accessibility. Canceling my membership as soon as it runs out, don't waste your money on this app.

Date of experience: August 12, 2019
Kentucky
3 reviews
7 helpful votes
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Hulu abandoned its Queue in favor of a Watchlist designed to promote shows I would never watch. Hulu sacrificed its market advantage by taking away the ability of viewers to navigate easily.

Date of experience: April 13, 2018
California
1 review
3 helpful votes
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Hulu is ok..
November 23, 2014

Hulu is ok. Nothing great. If you don't have hulu don't worry you're not missing out on anything. Their customer service on the other hand is terrible.

Date of experience: November 23, 2014
New Zealand
2 reviews
5 helpful votes
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Hulu's content can only be streamed in the United States. If you're not located in the United States you can't access any of the videos or shows on this site.

Date of experience: April 17, 2010
Washington
1 review
7 helpful votes
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I can't even read the subtitles. Wtf where you guys thinking? Do you not even test out your new "updates"? Your whole team at Hulu is a failure. If you don't fix this $#*! ima bounce

Date of experience: September 13, 2017
Minnesota
1 review
2 helpful votes
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Keeps charging me
October 2, 2017

I cancelled my service, yet i still get charged and nobody answers the phone there. I will do what i have to do to get my money back it was wrong of them to take very pissed off!

Date of experience: October 2, 2017
Pennsylvania
1 review
0 helpful votes
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Microsoft edge
January 30, 2018

If you are having problems with constant buffering try switching to microsoft edge if you have windows 10. I was using Google. I have had no problems since the switch.

Date of experience: January 29, 2018
Maryland
1 review
0 helpful votes
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Recently took a look at a bank account that I rarely use and discovered that Hulu continued to charge my account AFTER I called and cancelled. A solid year of Hulu charges at 6.99$ When I called Hulu they confirmed that I had not accessed my Hulu account for over 1 year although they could only refund me 4 months of charges as that is their POLICY! Is it also your policy to continue to charge your customers?
Called Hulu Customer Service, rude, disrespectful and informed me I would have to contact my bank to be refunded the rest of MY money that Hulu STOLE! Epic FAIL Hulu! Epic FAIL! I will NEVER subscribe to Hulu again!

Date of experience: August 15, 2023
California
1 review
1 helpful vote
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Hulu can kiss my A**
August 20, 2019

Seriously OVER IT!
If I have to see the same good bones bull$#*! commercial I'm gonna loose it!
I pay 100 a month for BULLS**T
COMMERCIALS
FEBREEZE AND INSURANCE AND DUMB PREVIEWS FOR DUMB A** match make or remodel shows!
I'm OVER IT AND PISSED! I feel so screwed by Hulu!
It's made and so angry when I should be so entertained after a long day I would like to relax not with DAMN 200 second commercial bullsh*t
When I supposedly pay to NOT HAVE COMMERCIALS ITS FRAUD AND BS!

Date of experience: August 20, 2019
California
1 review
0 helpful votes
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HULU just doesn't care
September 8, 2022

I had HULU ad TV--A few days ago they emailed me and told me that after October of this year I would no longer be able to watch HULU on any of my 5 LG tvs. Of course I could buy 5 ROKU at $25-35 each plus installation if I wanted. Then They decided to add $1.00 a month to ADTV. Now, they make a profit off of those ads--why not just charge more for the ads instead of passing it onto the consumer? So I canceled--there are more and better streaming devices with better content that changes more often., They are owned by Disney--I encourage everyone to boycot HULU and the Disney streaming device.

Date of experience: September 8, 2022
California
1 review
6 helpful votes
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DONT SUCRIBE
August 8, 2015

I just joined hulu couple of weeks ago and every times I will watch the past season of the game there is a stupid commercial. When the video goes on commercial it stop and take 30 min to start playing sometimes it tell bull$#*!tt that the video is unavailable playing it on my internet when I have perfectly good internet service I emailed them about that problem and no one responded right back to me.

DONT WASTE UR FREAKING MONEY ON THIS BULLSHIITT SERVICE.

Date of experience: August 8, 2015
California
4 reviews
42 helpful votes
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Got the 1 month free, The typical come-on i. E. NOTHING IS FOR FREE. Couldn't access Hulu after the month BUT WAS CHARGED! Called, asked for the refund and to check that I CANCELLED THE SUBSCRIPTION. Refused to give me the month that I did not use. Asked for supervisor, put on hold for 25 minutes, hung up after I remembered that American Express will dispute the charge. Sure enough... GOT CREDIT immediately from AE! AGAIN... NOTHING IS FREE... I kept thinking of the many people that do not check/reconcile their statements and would not catch the error.

Date of experience: November 14, 2015
Minnesota
1 review
0 helpful votes
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Best customer service!
August 18, 2018

I spoke to Brandon about an issue I was having and he went above and beyond to help me. I seriously haven't had such amazing customer service in a long time. I am a happy customer
Customer!

Date of experience: August 16, 2018
Washington
1 review
2 helpful votes
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I'm sick of logging into hulu and not being able to see anything but ad's. I am able to hear the shows, but not see them. I'm so over it! Happens constantly, so unreliable! Back to Netflix!

Date of experience: September 20, 2016
New Mexico
1 review
0 helpful votes
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I cancelled Hulu 4 months ago
They were billing me on 2 different credit cards
They continued to charge my credit cards Every month
I had to cancel my credit cards which adversely affected my credit score
And credit this is really upsetting and totally not acceptable.

Date of experience: July 21, 2020
California
1 review
8 helpful votes
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This is getting RIDICULOUS! I have done everything that online sources have told me to do to end the chopping on hulu and NOTHING is working. I am frustrated because I am PAYING to watch my t. V. shows and I am missing half of the episode with all the chopped up scenes added up. I am seriously considering canceling my membership and just going back to hulu where I don't have to pay anything. I just have to wait till it comes onto the free side of this website because if it is choppy there, at least it was FREE. I've been putting up with this for a while, but ENOUGH is ENOUGH.

Date of experience: February 15, 2016

Overview

Hulu has a rating of 1.7 stars from 1,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hulu most frequently mention customer service, credit card and free trial. Hulu ranks 202nd among Streaming Movies sites.

service
213
value
214
shipping
67
returns
75
quality
191
+32