Good for watching tv shows, but there are way too many commercials. And they're long, usually 90 seconds. I wouldn't pay full price for it, I only use it because I have it for 99 cents a month for a year.
I was watching a college football game and my hulu went off. The error message said I was no longer at home and needed to reregister my TV. Tried repeatedly but no luck. I contacted Hulu (which should be named Hulu-sucks) They told me I was watching on a mobile device. No I explained, I am at home watching my television. They insisted I was not but on a mobile device. I explained again that I was watching a game when this happened, nothing had changed. I was on my home wifi. They insisted I was on a mobile device. $45 a month to get booted out in the MIDDLE OF A GAME! I think this was done on purpose to try and get me to upgrade. Hulu sucks.
I was gifted $100. I added ALL 4 $25 gift cards at one time. Hulu billing is now trying to charge my credit card the subscription amount. Why? Because one of my gift cards MIRACULOUSLY disappeared from credit on my account. After spending 45 mins on the phone with them they ACTUALLY said it was my word against theirs because I hadn't retained all of the gift cards. They had also removed the transaction from my view in my account. When I loaded the cards I saw the $100 credit. Now the cards don't even exist. I my book... Hulu steals.
I would give this company NO STARS if I could...
How does Hulu take my money today 4/24/2018 this morning. I decide to cancel tonight on 4/24/2018 and they say well you already watched more than 5x in the month of April and since you a just paid today 4/24/2018 for part of April and part of May you are still bound by the rules for watching more than 5x in April. I even asked if I can have a partial refund for not watching in May. Again the answer is no because the rest of April is attached. What a lame way to keep my money and not refund it.
I'm patient and I don't mind ADS, but come on the same ADS over, and over, and over, and over. Then if it's not loading the ads, then it's just loading from LAGGING. So annoying! The other complaint, although it has the most recent episode available it doesn't have the complete season available, nor are most past seasons available. Example season 3 might be available with episodes 17-23. However seasons 1&2 aren't available along with episodes 1-16... see my point!
Hulu and Netflix, maybe GOHBO, stream over the internet, dump the cable company. Cable companies are horrible, and why watch programming on their schedule anyway? On-demand programming is the future. Scheduled programming is so over.
If you want gaaay content pushed at you get Hulu. If you are a touch-hole get Hulu.if Hulu would rather have a few gaaay subscribers fine but don't expect normal people to go along with Hulu trying to normalize degenerate perverts
Made thousands of fans pay and watch their essence live festival whole stream just for them to sickly not stream the HEADLINERS performance ( Nicki Minaj) that EVERYONE was waiting for. 1 star you guys need to be sued. Seriously. Had 20 thousand people on a random persons ig live so that we could at least try and still watch the performance. *Mind you they were using Nicki Minaj name left and right promoting their live just for them to not stream it.*
Ever since we downgraded from Hulu Live tv the service totally sucks. We downgraded because their live tv service wouldn't run on our home internet, so we switched to YouTube TV, and would highly recommend. We kept Hulu basic for some of the shows they carry, but now it constantly skips and stutters and sometimes will glitch right out of the entire app. It's not our internet, because we've got Netflix, Amazon, Disney, YouTube TV, Xbox, switch, multiple computers and tablets and they all stream just fine. For six bucks a month, we'll deal with it, but if they ever raise the price without improving their shoddy service, we'll drop them.
Had many issues setting up the account, only to be very disappointed. TERRIBLE customer service, and overall hard to use! Commercials up to 90 second sometimes. NOT WORTH IT, get Netflix instead, much more user friendly.
I think it's really cool that Hulu makes you reset your password every single time you want to watch something. I think it's really neat and efficient to take 25 minutes every time I want to watch something to reset my password to something new. The coolest part is how the Hulu login page will reject an email/password combo and then the reset webpage will tell me I can't reuse a password- so is it or is it not my password lol? Just really really really really really really really really really really really really frustrating to do this every time I want to use a service I pay for. Can I pay a fee for Hulu to remember my password? Can I just stop being harassed over 8 digits when I'm trying to decompress after a long day? Hulu says "no, suck rocks" and that's cool I guess.
When it is not buffering, Hulu is fine. I can live with commericals, but wish they were more varied in content. My confusion lies in attemtping to watch Season 2 of Blacklist only to find out that there are only 5 episodes that are on Hulu and they are the last 5 of the season.? In conclusion buffering needs to be addressed on Hulus end - up date the equipment, add what you need to - to address this problem. And if their are only 5 episodes of a season. Why bother even adding it? This forces me online to watch it that way on the laptop.
I paid for the full streaming service. What I actually paid for was the right for Hulu to force me to watch ads, tons of commercials. In addition, the shows offered weren't great. If you love being forced to watch commercials you will LOVE Hulu. Awful!
I've had hulu for one and a half years now and i would not recommend this site maybe the only reason i'm keeping it is because some shows i can't get on netflicks. Some of the older tv shows will skip through frames fast in spirts or if i am watching for a time hulu will just exit all on it's own without me doing anything. As a fact all shows i watch sometimes the picture will speed up the go back to normal frames. I checked to see if it was my tv but it isn't. And in order for me to watch movies i like i have to upgrade to a more expensive package. Hulu sucks and the only reason i have it is because it came with my phone pakage. Get your app straightened out already
Basicly a chore to watch things on desktop since they changed it. Hulu was already slow for loading and at times would have constant buffers even with 300MB/s internet. But now it has all those problems, AND is even worse. The new layout makes it hard to find something to watch, they mixed the sub and dub episodes for anime into 1 list, and they even removed the watch next button from the bottom of the player. Honestly they video player just looks like they just ported their mobile player to the desktop. That player works well on mobile, not so much on desktop.
Today I woke up to a $70 dollar charge Today when I was SURE I cancelled my account a month ago. Make sure you cancel, you have to press cancel like 5 times. The websites are deliberately confusing, it's funny how you can never go straight to the page that says "cancel" This company can't bother making a working UI for this service, or an honest website that's actually transparent about how to cancel. DO NOT GET HULU or any service under this company. Get Netflix or watch Literally anything else.
I canceled my Hulu account they told my I would be canceled 8/26/23i tried watching it 8/16/23 and it tell me I have to sign up again! Bunch of scammers! I would never go back again and I will tell all of my friends about this scammer Hulu! Good luck getting new customers, you did it to yourself remember customer is first!
I am paying full service price, yet I am not allowed to skip commercials. Every other service allows you to skip the commercials. Sucky service. Upgrade your service to that of other premium providers.
We love HULU however the new UI make it so HARD to find anything. We watch Seinfeld for instance and to get to the seasons takes multiple steps. The original UI was so easy. I can deal with it but my wife wants to cancel. It's too hard for her
Hulu freezes after watching a couple of episodes. I have to exit Hulu and then re-open it for it to work. NONE, I mean NONE of my other apps do that. I have extremely fast internet and fantastic NEW router. It ONLY happens on Hulu. I am going to cancel as soon as I get Netflix loaded in.
And yes, I have done all of that "generic" stuff that is described on the internet. (Un-install, reboot, etc...) Don't waste my time telling me to unplug, etc... I have done ALL of that 50 times!
I am using Roku on 4 different TV's, and 2 of the TV's are Roku Tv's, and 2 TV's use Roku Streaming Sticks. And YES, I have contacted Roku Support on many occasions.
I see hundreds and hundreds of people on the internet having the same problem, and all any of us get, are the "generic" responses from the support books they give you.
Netflix, here I come!
Answer: Not worth it since they updated their interface into an unusable mess. Customer service is awful, stay far away.
Answer: Happened to me. Stay away from hulu. My systems is high speed and works great with YouTube 4k and Netflix 4K HDR. Hulu obviously is bandwidth limited which might work for customers who watch old movies but their technology is not good for 1080P and modern technology.
Answer: It's hulu yet clearing the cashe every time before starting Hulu is substandard there overloaded
Answer: Yes & with Hulu Live you get all of the local channels like CBS, NBC, Fox & ABC. The shows are clearer too because of the way they come in from their On Demand libraries. I love Hulu Live & was so tired of Dish for a few reasons. You should just try it. You get the first seven days free & can cancel anytime. No contracts, equipment or bullshit. All you need is a good strong internet signal which most of us have today. My monthly bill was $100 with Dish. My new Hulu Live bill is $80, but that includes no commercials & an extended cloud DVR where you can fast forward through commercials on recorded shows. You also get access to their whole Hulu library.
Hulu's reputation is marked by a diverse content library and the appeal of timely access to popular TV shows and movies, which many customers appreciate. However, significant concerns have emerged regarding technical performance, including frequent buffering, app freezes, and navigation difficulties, leading to frustration among users. Additionally, issues with customer service, such as unresponsive support and billing discrepancies, have been highlighted. The overall sentiment indicates that while Hulu offers valuable content, persistent operational problems and a growing dissatisfaction with ad frequency may push customers toward alternative streaming services.
This summary is generated by AI, based on text from customer reviews