Hulu

They are raising the price $10 a month! Are you kidding me! I have to restart my tv 4 or 5 times a day because the system gets stuck. When I call for tech support they tell me to reboot my modem. I shouldn't have to restart my modem 5 times a day. I only have one tv on at a time it's not like I have gaming and computers on in every room. At least cable was reliable! Probably going to switch back to cable at least I can watch an entire show without restarting my tv

I signed up for a free trial, and put in payment by Paypal, which was promptly charged $12.63 at that point immediately, instead of when the 2nd month starts.

I called the number listed on Paypal email receipt. I explained this, and the woman said that's a matter with Paypal. I said it was Hulu that charged me, Paypal is just the payment processor. She repeated that Hulu would do nothing. I said that was ridiculous, then she hung up.

I called back and explained was just happened, and this rep was helpful. She said she would refund the money, and look for that in 3-5 days. About an hour later I received an email from Paypal saying I had a refund from Hulu in the amount of $8.41.

I will of course be cancelling in about days, and let them keep the difference of $4.22. And that's the end of using Hulu.

I just spoke with HULU, customer support, would not offer discount or credit, towards our bill, with had no power or internet for over 2 weeks, poor judgement, on there part, will look for other options, since they are pricey to begin with!

I called because I couldn't watch on TV and they ask me to download an app also to open my bank account when I refuse the guy told me that he is going to report me he was very very rude unbelievable. Then I told him that I wanted to cancel my account and he still was telling me that he is going to report me for what? For refuse open my bank account, then he pass me with the manager and he keep me more time on the phone almost 40 min with these people and they don't resolve anything, in the end I have hang up and cancel my account online. Horrible horrible service.I have to put one star but for me is 0 star. What a rude rude customer service.

I was never told live tv doesn't count for the no ads. The price for no ads is crazy. Hulu refuses to give refunds, even though it has not even been 24 hours. I contacted customer service to be told about the live tv doesn't count for the no ads. This needs to be loud and clear. People are being forced to pay this price without knowing. I paid over $70.00 for a specific show and this show doesn't even count. This company needs to be held accountable. I didn't get the free month because I upgraded to the live because I needed it to watch my show. I have canceled and won't be back.

First off, you pay them, and you still get ads. When you want to add a network, there's nowhere to add them on the app. Tried to add starz and had to go to their website. And now I'm just laying for starz and it's not even showing up on Hulu. Waste of money

I subscribed to hulu for the sole purpose of watching the last season of Grey's. I cannot get anything to load. The interface is disgracefully outdated. I have lost an hour of my life I will never get back trying to load S14E1 of Grey's and then resorting to trying later and settling on a movie, which did the same thing! Thought maybe it was the beta program. Nope! It did the exact same thing on the original site. I am so glad they offer a free trial so I didn't waste any money!

I paid $44 and couldn't use it at all on my trip to ireland. Whereas netfilx was available, and $15 a month. And when i'm watching it at home i can't get through a movie without it stopping. Not worth the money.

Took Hulu live and paid an extra $7 a month to avoid commercials excepting ESPN+ which was fine. I was watching a taped NCAA football game and I could fast forward past the commercials and when the finger was off the remote Hulu so generously took me back to the start of the commercials. I have 3 phone numbers for customer service and each one says we do not take calls go to hulu help online. Never can get taken care of with wait times that are absurd-e.g. You are 65 in the queue and above! Avoid this rip off provider-I am going back to Fubo when this contract runs out. Lies and promises not me. I also filed a BBB complaint and this seems to be a common practice for this company. They have under a 1.2 rating and that says so much.

I was charged twice for the same thing, in the same amount, on the same day. Got a rude response from Hulu's customer service rep. He denied that I was charged twice and rudely told me to take it up with my credit card company. I canceled my subscription and was informed that my subscription would end in about 4 weeks and I would have access to Hulu until then. However, access to Hulu was denied within minutes. No refund was offered, so I feel I've paid twice and do not have access to Hulu.

I don't mind the ads and the beginning of a movie and before watching trailers but why every 10 mins of a movie! And then the ads are way louder than you have it when watching a movie! They do this so you pay the higher price but not me I am canceling what I already have!

Hulu is... meh. People have already said everything that is wrong with it and I don't mind the commercials but, when your paying for premium you shouldn't have to watch ads. Hulu is greedy gets paid for every premium customer and for the ads that u have to watch... (the premium user)

Just wanted to cancel. Had problems logging into my account though internet, so forced to try to reach agent over phone. 45 min completely unacceptable and then agent asked me why i canceling, and then tried to sell me another service and then tried to get me to take a survey. Big headache just to cancel.