I firmly alert against drawing in with HSBC, as my experience proposes they work as a trick organization. Be careful about any contribution, as it might bring about monetary misfortune and negative outcomes.
I've gotten my cash back and that was just way I could go about it. I found support from. (I Involved THEIR Site URL AS MY Showcase NAME AND PROFILE PICTURE ON THIS Audit INCASE YOU Want Assistance AND Believe Should Connect with THEM).
Note: I did this on account of the severe arrangement here and truly I simply need to help whatever number individuals as would be prudent to get their cash back.
HSBC as a bank is okish, ( if you have an hsbc account you will know what I mean) their phone app is is a nightmare.
Four times out of ten you cannot connect, when you do its all right if you want nothing more complicated than your balances,, god help you if you want to pay a bill.
Not for the short term memory loss people, or anyone before the Internet was taught at school.
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Stay away from this bank. They practically steal money from your account. I made an international transfer on July 8th and the beneficiary never received the money, and HSBC didn't refund it to me. They greedily kept it. This is called theft in Europe and it's a crime.
On 31 August 2016 I was attended by Prasanna because I asked to speak to a manager.
I just want to send a big thank you to her as she was extremely professional and nice and knowledgeable and genuinely cared about my complaint which she sorted out.
Would be great to have more employee like her in HSBC.
Thank you Prasanna!
Just to give a big congratulations to National Australia bank who alerted us to an unexpected transfer and then retrieved the money the scammers stole from us. Unfortunately HSBC has not been so helpful and has refused to pursue this matter even though they know the person and the account to which this money went.
Really reliable... good customer service... the interphase is great and its very easy to navigate.
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I went to hsbc swanson st. And the lady said waiting time is 45min, so waited, then ask them after 45min and Rachel said another 1huor waiting, OMG,, just to cancel the scam card is so hard to deal with them, the worth bank ever, poor service, i will never recommend this bank to all off the person I know
Been with HSBC Bank for over a year first time I did a balance transfer I called you in and the company really messed up I was transferring $4,150 and their computer took over so be said the employee of HSBC Bank and only did a $850 balance transfer so I had to call back talk with a representative they don't understand what happened other than they had to do an additional $3,300 balance transfer $3,300 transfer has cleared now for some reason $850 is lost this is been taken about a month and still have not gotten results when I called they said it will take an additional 10 days 1 months for a balance transfer is just totally ridiculous and still has not been totally resolved
I attempted a transfer of $2300. 00 from my Chase checking to my HSBC checking on 6/25. HSBC unilaterally closed my account (in good standing) after 20 years of being a customer because I refused to provide detailed personal financial information. No problem. I didnt like the bank anyway. However the $2300. 00 that I attempted to transfer did not go into my account (because they had closed it) nor did the money get sent back to my Chase account. Today is 8/20. They tell me its not their problem. Chase concluded their investigation with proof that it was not their fault. HSBC has been dragging their feet for 2 months. I have wasted countless hours on the phone and in the branches to no avail. NEVER BANK WITH HSBC UNLESS YOU WANT TO PUT YOUR MONEY IN JEOPARDY.
After banking here for the last couple of years I am amazed that a major bank has a website that simply doesnt work simple manovoers like checking a transaction are virtually impossible If you want something complex like a statement for get. It became so impossible to obtain some end of year tax information and a few statements that I was forced to hand the login details to my account. This entire office were unable to find anything -But just when you think it couldnt be any worse ask for a statement and you get a message producing of statements has been outsourced to a third party and you have to ring them Of course when you ring you cant get them That is all true a internet backing website that cannot even produce a simple statement -It doesnt stop there but time doesnt permit to describe all the crazy feature- if you want online banking forget us. hsbc
I really want to appreciate them for the help with some serious chargebacks.
They were able to take the necessary actions to ensure it was successful.
They are one of the best banks for insurance which I have cuz they provide the least excess and its affordable as a result to have contents insurance. Recommended.
An international Bank that has a solid record of reliability. Customer services are good and transactions done with them are not complicated.
I used it in UAE and everything worked fine.
In the first year i had to call customer service 4 or 5 times that's all
Some other banks you have to call daily :(
Their website is so easy to use and customer support always handy to assist when issues arise. I will recommend to friends and family:-)
Amazingly bad Customer support. They make it hard for you to withdraw your money and their online banking service is frequently down.
After openning a company hong kong for new business software because our country not switable for online securised payment.
I try to open a business account bank to HSBC with agent Mister Oscar after 2 months echange and 2 complaints to Autority Monetary Hong kong, We see evidence HSBC hong kong is very bad and only open account for Big company,
HSBC invents again pretext not to open your bank account of your company
Also she want you provide activity 6 months HSBC not understand news company not have 6 months activity without Bank account and company.
Also Autority monetary hong kong ask me HSBC have limite time for send reason
Hsbc ask me send and never send now is over 2 months i get lawyer for send is bad bank to the cour for power abus and not respect the banking right
So we Blacklist HSBC BANK with a RED NOTICE!
"IS A CHEAT BANK" we not recommended for your Business.
FOR BUSINESS.
Kind Regards
Sun
People just seem to don't have a clue what they're doing!
The overall reputation of the company reflects a significant divide in customer experiences. Positive feedback highlights some effective customer service interactions and reliable product offerings, with particular praise for specific employees who provided helpful support. However, numerous complaints point to serious issues, including poor online banking functionality, long wait times, and unresolved financial transactions, leading to perceptions of untrustworthiness and inefficiency. The recurring theme of inadequate customer service and operational difficulties suggests a pressing need for improvements in both service delivery and technological infrastructure to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews