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Hoveround Reviews Summary
Hoveround has a rating of 3.8 stars from 667 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hoveround most frequently mention customer service, new chair and phone call. Hoveround ranks 1st among Mobility Aid sites.
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This is a very different type of drive I'm learning
I've had my MPV5 power chair for 2 weeks now. It's great to help me get further on my own, without falling.
I have had a great experience and I appreciate everything that has been done to help me.
Anna, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
It's very comfortable and now I can get to my doctor's appointments on the medical van and I can get around my house now thank you hoveround!
Katie, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
From the time I called hoveround took care of the entire process from going through my insurance, measuring my home and delivery of the chair. Process took less than two months from the first call. My insurance covered everything and the process was painless. The delivery person for my state was fantastic. Very nice person who treats people well. Chair works fantastic so far. I'd definitely give this company a try.
Kevin, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
Both of my Hoveround CSR's were very helpful and courteous and also very professional! I enjoyed my experience.
Nickia, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
My operator was very polite, helpful and put my needs first by asking me what I need including extras for my scooter and calling my Dr. for me to get my scooter to me as fast as possible!
Definitely happy I called Hoveround!
Richard, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
Very quick to reply, excellent knowledge. Of needs talked about
Eddie, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
From the first phone call. To receiving my power chair was fast and easy. It took less then 3 weeks. And I had my chair Thank you.
Gary, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
I feel like I've gained so much of my independence back. It runs smoothly and looks great.
Destiny, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
From December to March, to get this settled between your company and my Dr office. Each blaming the other of why not happening, this went on for 3 months. Once all t's were crossed and i's dotted, didn't take long to get the chair. My insurance paid for the chair and 4 year warranty, that was a good plus. Dana that brought the chair was very super helpful, I appreciated his time and expertise about the chair. I'm getting better at controlling the chair after marking the walls, pulling trim away, but I'm getting there. I do love what freedom it has given me.
Satisfying taught me the safety of the chair, he was very kind and respectful if anyone I know need a power chair I would recommend hover round.
Ellen, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
My Hoveround is a new opportunity for independence and get out of my hidden place and discover a new world
Richard, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
Got it done with no problem. Quick and professional
Daniel, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
You make a pretty good power wheelchair but the seats aren't very comfortable. The front solid rubber tires aren't worth a crap on any surface either they tear it up or they just spin but you already know this. Batteries could hold the charge a lot longer like they used to. Price goes up quality goes down. But overall you still make a good cheer for the money.
I would like to thank and Appreciate the hoveround staffing for their services and support in helping me receiving My Power Mobility Chair. It was Delivered in a respectful manner., I also like to thank the Delivery Guy as well. For such a outstanding Job. Thank you again hoveround I will let others know that y'all are a lovely respectful company with love showing people that y'all Care... Appreciated Your's Truly
Mr. Reginald Barksdale
Reginald, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
I am overweight, so I have the model that is considered bariatric. Problem is, right in front where you need to stand in order to sit down, there is the motor, a huge bulk. Try to step around it, it's almost impossible to do and I'm not that short, 5'6". If the seat swiveled it would be fine, but not an option on this model. So after one day I called and said come get it. Still no word on when.
From the beginning of the entire process to the end, the hoveround team provided all the help I needed
In order to gather the qualifying criteria for my MPV5. They were responsible for all communications with my doctor and his staff. I was immediately informed when my insurance affirmed the approval and my electric chair was delivered the very next day. I am a happy customer.
Nancy, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
Hoveround went overboard to help me get my chair, could not ask for a better experience. I give them an A in all aspects.
Marjorie, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!
From the business
Hoveround specializes in manufacturing and distribution high-quality power wheelchairs, scooters, vehicle lifts, ramps, accessories and other products that aid personal mobility. Hoveround accepts Medicare and most private insurance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Brian, thank you for taking the time to leave your kind review and high-star rating! We appreciate your feedback, and look forward to passing your comments along to the team here at Hoveround. Have a great day!