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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Booking was simple and extremely quick I was in and out in a matter of 5-10 mins
Booking process was fast and easy. I would use this site in the future
But I don't want to enter 50 character I just want
Very easy to do. Thankyou. Did on line. Didn't want to wait on phone and deal with hold!
Very easy to use and best price! Beautiful hotel and staff
Thank you
Good price for me. But I couldn't find reputation of the hotel from Hotelwiz before reservation. After reservation, I knew a lot of bad reputations from other site. If I had got bad reputations, I wouldn't have reserved this hotel.
The process was simple and easy to navigate. Will use again!
Should let customers know if parking fee. But overall experience was great
Should let customers know if parking fee
Definitely would recommend using them when booking a room
EasI have never used this to used this site before. It was very easy and cheaper than bokking through the hotels website.
Worked great everytime I've used your services so far. It's not always the cheapest but it easy and convenient.
Very easy and the best price around
Very fast and had the best deals. I haven't stayed in the hotel we booked yet, it's still 3 months away.
This was a last minute reservation, we price checked the hotel then checked Hotelwiz and saved $30.
I am deaf visual impaired Usher Syndrome both my eyes tunnel vision sight field problem
Great! Cheap! Fast! Everything you would want if you're in a hurry.
Got a great discount and everything went smooth. Received confirmation email right after booking and hotel saw my reservation shortly after making it.
My booking kept being failure. I wasn't able to change room preferences. If not for the lower price, I would have used another site
The hotel was exactly as we expected and was the same as a night before in the Hampton Inn in Iowa City.
There is nothing negative to say except the bad access road to the hotel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members