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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)
My flight was canceled and I had to scramble to find a hotel. The site made that process very easy and it was the cheapest rate too!
The service was direct and easy to use. And the price was attractive.
I usually book on Booking.com but their rate was almost twice the cost and they canceled my booking. I search and found a room at the same place on hotelwiz for less and it was easier to book. Will use them from now on
Excellent deal at a nice hotel. Happy to use service again.
Experience good so far. Hope it will continue. I have confirmed my booking
We booked a 2 star motel at last minute just needed a place for one night, the room was great! Clean, easy to get to, lots of parking and front desk staff prepared to assist. I'll use the site again.
Everything good just didn't receive my deposit back yet
Good booking system but annoying to have to be asked to comply this for my booking on the basis that I am paying €1700 for two nights in a hotel in Dublin!?!
Thank you!
It was simple and easy. I could confirm my booking within 5 minutes with the hotel.
Easy to book at the site and prompt answer via mail!
Easy to book-good price and booking was super easy.
Easy to book. The website was great. Gets right to the point.
HotelWiz was super easy to navigate and not only did I find the cheapest rate, the booking process was super easy! Once processed, I received my booking information directly after! The hotel was super clean and comfy as well!
By far the best hotel deals. Beating other options by at least $20
Great easy to use its real convenient and affordable I would definitely recommend
It was fast and easy didn't have any problems I will be using again
Easy but some deals did not pan out as originally advertised.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members