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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy breezy. I hope the stay and experience in the hotel will be well as well.
Great price, awesome service, Affordable. I recommend
Very easy website to navigate. Best price by $29 per night.
Excellent service! Good hotel and good price! Thanks
Seems very easy with good pricing. Very user friendly. Will use again.
Having a difficult time checking in. Already been charged when reservation was made. Now saying card is declined and the money is gone from my account. Will not use this service again.
I already contacted support cause yesterday my reservation was not at the hotel, therefore i had to book through another service.
Dont want or need more work from you after confirmation is sent... just more possibilities for my reservation to get screwed up... you word this email like I need to respond to keep my reservation...
As soon as I checked in I left. It was dirty with stains on the sheets and the door to out room had a bolt lock that looked like it had been broken off. I left because i saw prostitutes people shooting up and somebody looking in the guests cars while we went to check our room. Besides that it was terribly dirty room.
Love how convenient this service is. Plus, they offer the lowest price possible!
Once confirmed, I immediately received an email with all needed info. Upon arrival at the hotel there were no questions, no issues. They had all of my information... only needed proof of identity and card for Incidentals.
So far, better than booking.com. I hope I don't have the same problem with you as with them.
I will go to the hotel today. All was easy and good until now
Easy was a process and fast too. Got my emails and confirmation number ready to check in later
I really liked it, easy to make reservations! I hope your stay is very pleasant
It was fast an easy... An it was the cheapest option. Thank you
The entire experience was painless from beginning to end.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members