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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Easy to book. No issues booking on line. Got my confirmation on a timely basis.
Thank you for giving me the best price as always. Booking online was very fast and easy. I highly recommend.
We receive the booking information after the booking by email. More details cannot be provided because the trip starts in 3 days.
This is my first time that why still I can't able to describe it.
Smooth very smooth. After a long day. I was looking for a easy user friendly process and Hotelwiz simplified finding a hotel at the right budget and in a very safe location
Easy. Quick. Everything was as described. No surprises.
It seems like to get good prices you have to go through a lot of sites. It worked fine
I learned to be very careful with hotel sights. I feel like I got scammed by another company and now have two hotel reservations for same weekend. I tried to cancel this reservation but told no not refundable even though statement starts Free Cancellation. Confusing to me. I did get my confirmation info from your company though.
Cheaper price, fast service so far. Hope I do not face hidden taxes when at check-in. I would only be able to fully qualify after effectively been at the Hotel.
Really Good experience and cheap and best cheap and best
Found a great rate for a quick 1 night hotel stay. I was pleased with what I found.
Can't say since I haven't stayed in the hotel yet.
Not to happy with my experience I booked the wrong hotel and chose nonrefundable the hotel next door with the same name is the one I wanted so I'll Lose my money if I decide to book the other hotel.
Quick and easy site to use. I found the site to be super helpful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members