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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Last minute booking at the Seattle Airport. Quick easy booking online in a flash.
We had no problems, we checked in early and our room was ready!
Good price, got er done. I was given a wifi access, but it was not compatible with my laptop.
The gentleman that I talked with worked hard for me. Thank you
It only took me 10 minutes to register, to checkthe quality of the site and pay
It was a bit complicated, it said different things like i will be charged for parking but hotel policies are that u get free parking.
But over all it was ok
Attending a conference and need an affordable last minute place to stay.
Reservation was made easily. Got a good price as well.
Best price for the room option I was seeking thru my search on google and other competitors.
Good site. Fast. Used site previously. Usually best prices fast efficient. Competitive
Easy to use website. Had a customer service issue which was addressed quickly. I like this site!
Easy peasy - no problems getting around the site. I changed the search in the middle to see if there was a better deal and found something more than adequate for a pretty decent price. Booking was a snap, especially for a first time. Hopefully everything down the line will be just as great!
HotelWiz gave a better price than it's competitors on a last minute Haneda Airport hotel booking. Can't complain!
It was so easy to book and got the confirmation email straightaway
Wonderful Why pay more, this site worked perfectly and was alot cheaper than any other site! Thank you!
Everything super and simple! A very good deal. Booking straightforward and fast...thanks!
It was so easy to book and at a great price.this was my first time using their site and I will be back to use it again.
Every other service included the hotel/resort fee in the total, I used hotelwiz because it looked cheaper, but I was just charged the $40 resort fee at checkout. My fault, but still annoying.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members