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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Cheapest of all the internet sites and just as easy to book as all the other sites.
Fast, easy, cheap and reliable. Booked twice through them in vegas with no problems. Was able to get a room at one of the "sold out" hotels through them. Would highly recommend.
Went through 20minutes of giving details to book a room since the website was saying that web rates weren't available but to call...
Waste of time
Easy navigate website. Absolutely second to none rate.
Good quick booking ease will book again nice prices
I found myself stranded in Newark NJ after my flight was cancelled. So I hopped on line and I found a great deal on hotel wiz, but I had to be sure It was the best rate. I called up the hotel they quoted me $220 per night, for the same too. I was seeing on hotel wiz for $88 per night!
The hotelwiz website is a good place to order. It is convenient. It is easy to follow. It responds very quickly. It helps. Thanks.
Very convenient, trustworthy reliable, last minute booking made even easier for me. I'm grateful to hotelwiz's
Everything went smooth with the transactions. Thank you hotelwiz
Easy check in room was nice and clean. Front desk was good, breakfast good
************Booking was easy***********************
元々日本のサイトではないので仕方ないのかもしれませんが、日本語がおかしくて分かりにくいです。
また、食事の有無などのオプションもあるのかないのかもわからずでした。
I was trying to book for 2 rooms but only one room per transaction was allowed. I hope that you can make our rooms adjacent to each other. Thank you.
Checked in the hotel with my reservation and had no problems. Website was easy to navigate and my reservation was processed immediately!
Everything went smooth. No issues. Details were accurate. It was perfect!
Very well no issues so far. Looking forward to visit
Great fast and easy booking experience. Will use this website again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members