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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Great
Fast…………………………………………………………………………………………………………..
JOKING 50 character's?. We don't work for you. You provide a service. That I choose to use.
Saw a decent pricing on a beautiful hotel I like. Has all the amenities views needed for a beautiful stay in Las Vegas.
Great place with good customer service we had a good time there. Thank you!
Was needing to book something last minute and not only did this site offer a rate $40 lower than the "big" players in the booking space, but it was a piece of cake to book...
Very pleased with the overall experience. Hotel was great stop was very friendly and rooms were extremely clean.
They sent us an email that our order was canceled after they confirmed it
Attach the email they sent us:Dear Niv,
This is in regards to the reservation booked for Hotel B Unique. We regret to inform you that we are unable to confirm the reservation at Hotel B Unique. We have been given an alternate option for Hotel B Cozumel which is next to Hotel B Unique.
Please confirm if you would like to go with the alternate option as soon as possible before this option gets sold out.
Regards,
Ken! Supervisor! Hotel sales and support
Ph: *******599
*******@travelerhelpdesk.com
Call 24 hours a day, 7 days a week, Open all holidays.We only want to stay at the buniq hotel and don't want to stay at b сozumel. What do we do in such a situation?
Super easy to navigate and great rates. Received a confirmation email and text.
Congratulations!
Hotelwiz's offer is outstanding with abundant choices at all main and most renown hotels in the city, combining for a best experience hand in hand with care for detail and client's convenience. Thanks
Quick and easy site to use. Lowest price I could find.
Great service quick and efficient no more to say I would use then again and again wonderful great opportunity to work with them
Fast and accurate. Very easy to use. Looking forward to my stay.
The site is very good, with very cheap prices! I stay few days in Copenhagen, denmark, europe and I will visit all the many landmarks.
Initial transaction was handled in a short amount of time with no surprises and check in was a breeze.
Easy to book with on a time pinch. Made the booking experience virtually painless
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members