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The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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It was our firstime booking our room with hotelwiz and it went flawless and quick. Would use it again
Little worrisome dealing with an unknown co but so far the booking went smoothly, the rates were accurate, and better than anyone else, etc.
Quick but great service on booking a room for a great value.
Everything was so easy and user friendly. Would recommend this booking service to anyone.
Easy to book room for the weekend, quick response and easy payment
I had booked last minute so of course the prices had increased from when I 1st viewed them weeks prior to my stay.hotelwiz was the the only one that still had the prices I originally seen to book with. Everyone else was way more.i saved alot :)
Provider was picked up of the Google map search for hotels. The rest was easy booking.
I enjoyed my stay at Virgin Hotel by Hilton Las Vegas. The entire hotel was very clean, new and trendy. Plenty of food options. I enjoyed using the gym, spa and juice bar upstairs. Casino & bars definitely get a bit smokey and noisy at night but that's to be expected. Location is in a more quiet area off the strip very close to the airport. Staff was friendly. Bed was comfy. Loved the crystal themed lobby and Palo Santo toiletries.
Super simple à réservé très bien dans l'ensemble pour cela je vous mais 5 étoiles
Not used yet, will let you know later. Why do I have to give you a specific number?
The hotel I got was extremely nice the front desk was very knowledgeable this is the hundredth time that I've stayed at this hotel and I love it every time I not had a disappointing experience with this hotel ever
Xoxo...xoxo...xoxo...when we checked into the Marriott, the desk attendant said that we got a phenomenal price, and she couldn't match it...we saved $100 on a 2 night stay. We paid $90 a night, the normal rate was $140.
Fast, easy search, real prices and cheaper than other hotel search engines
It was easy experience thanks It was easy experience thanks It was easy experience thanks It was easy experience thanks It was easy experience thanks
The booking was fast and easy. Overall it was pleasant to get a room on such short notice for the price
Waiting to get there to see if everything is fine. And than I will describe how was my experience.
Booking was fast & easy with no hitches at the lowest price I had found.