HotelsOne

Very good and quick which was what I was after with no fuss although having to enter at least 50 characters is not so good

First time working with hotelsone. I found it very easy to work with and make changes when needed. Will use hotelsone again in the future.

As of this writing, we have not stayed in our reserved room. The booking and confirmation were quick and easy. Looking forward to our stay.

Website was easy to use. Lots of photos and information on properties available. Quick confirmation on booking.

Very quick and helpful. Needed to change our choice of staying the customer service helped very quickly

The site was very helpful, lots of basic information, and easy to follow instructions, and fast results.

I would have liked to know sooner that my booking was non-refundable. I discovered this after paying.

Very easy and straightforward procedure is so helpful when workload is heavy and you just want to know the booking has gone through successfully.

Wanted to book a specific hotel that was completely booked. The site gave me options, I was able to view rooms, availability. Easy choices.

Quoted a rate that was $150 more than on your website, and when I asked about an AARP rate, they transferred me into thin air. I booked online.

I had booked a hotel 21 days in advance in anticipation of my wife's birthday. For some reason I thought I had booked directly through the hotel's website but apparently I ended up on a 3rd party site under Hotelsone.com billed through EAN.com, my fault as I booked it while I was distracted with work. I called the night before and it was then that they told me I had booked through a 3rd party site as could not use my membership to get points, but the hotel confirmed that they had my reservation but check-in was at the earliest 3 pm. My wife and I showed up at 1pm hoping they would allow us to at least leave our luggage, and it was there they told us that Hotelsone.com had overbooked and we didn't have a room. The young lady at the front desk called every hotel within their company to see of any available rooms but I knew it wouldn't happen as this was a popular beach area that fills up fast. I took it upon myself to call the company. After 2 hrs they found a place but I had to travel an extra few miles away from the beach area. I told them they ruined my stay as they kept me 2 hrs from my fun in the sun. I did get a refund from the initial hotel and they did give me a 38.00 amount for distance difference if I would have taken a cab. I am just checking now if the other hotel charged me a higher fee. As it hasn't shown up on my billing statement. I suggest for anyone to avoid this company/website for any bookings.

Looking gorward yo being back hope can get a lake view and be up high in a room
My 86 year old lives this place!

In this day and time, not happy with no refund.
Your pricing is over the top & if we get covid bloody bad luck. Unfortunately we need to be there.

OK. This survey however is enervating and pushy. I keep typing to meet your 50 word minimum, which is arbitrary.