166 reviews for HotelsOne are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
0 helpful votes

Warning, This company is the biggest run around I"ve ever had to deal with. I call this a scam!
November 6, 2024

I booked 2 hotel rooms with Hotelsone. The full amount was immediately extracted out of my account within 2 minutes, before I even received an email confirmation. I decided I needed to cancel both reservations after about 30 mins after I made them. Still hadn't gotten an email confirmation. The first number I called on Hotelsone website indicated it was for only new reservations only. And for cancellations to cancel from the email with the confirmation number. Since I had no email confirmations, I found a number under My Booking from their website. Called the number which answers with automated voice "Hello Hotelsone", then a real person. After speaking and holding for 20 mins trying to cancel reserv's, I'm told they're with Expedia, and I needed to call Customer Support for Hotelsone. So she gave me another number to call. "Hello Hotelsone"! Spoke to another representative for 30 mins who actually tried to cancel for me, but realized he couldn't because he worked for Expedia, and gave me another number to call. Again, "Hello Hotelsone" spoke to another representative who actually was able to cancel my reservations but was told they weren't from Hotelsone, but Eurobookings.com. WTF! After a total of 2hrs of trying to fix this, not one of them could tell me why all those phone numbers answer with Hotelsone, when they all worked for another company. I found out later that they are affiliates, other affiliates, from affiliates, of affiliates, and on and on. Nowhere in Hotelsone Privacy Policy, Security, About Us, Company History, does it state that my reservations would be made through a company called Eurobookings. I CALL THIS A TOTAL SCAM.
MY ONLY RECCOMMENDATION IS MAKE YOUR RESERVATIONS DIRECTLY THROUGH THE ACTUAL HOTEL WEBSITES. Never again will I ever use a sponsored company that is not the actual one.

Products used:

hotel reservations

Date of experience: November 6, 2024
Canada
1 review
0 helpful votes

Correct
March 15, 2023

Correct mais on sais pas pourquoi on na pas de facture et suivi de la demande

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes

Mom 2023
November 10, 2022

Have stayed at this hotel many times and always happy with the a comodations.

Date of experience: November 10, 2022
Australia
1 review
0 helpful votes

Booking
December 8, 2022

Happy with price you want too much information more than l ammptepared to give

Date of experience: November 8, 2022
Australia
1 review
0 helpful votes

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December 7, 2022

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Date of experience: November 7, 2022
New Zealand
1 review
0 helpful votes

Nice
November 4, 2022

It was an easy site to use llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Date of experience: November 4, 2022
California
1 review
0 helpful votes

So Far So Good
November 4, 2022

The booking was made easily. The price was WONDERFUL!

Business question
I looked up a reservation on Howard Johnson Beach Boardwalk
Date of experience: November 4, 2022
Florida
1 review
0 helpful votes

Easy experience
November 3, 2022

Great. Why do I have yo do 50 characters?!

Business question
Always received a good deal when using this app
Date of experience: November 3, 2022
California
1 review
0 helpful votes

Very easy
November 3, 2022

Picked the date, picked the room, booked it, can't be much pimplier at a good rate

Date of experience: November 3, 2022
Australia
1 review
0 helpful votes

Simplicity personified …
November 2, 2022

Always simple & straightforward when booking at Pavilion on Northbourne …

Business question
Always straightforward
Date of experience: November 2, 2022
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166 reviews for HotelsOne are not recommended