Question 1

I have just paid $611.20 for a booking at Ibis Lonsdale Melbourne. I would like this transaction stopped IMEDIATELY and the money returned to us.

Accepted Answer

Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.

Question 2

I have called and representative said he would send me an email with my booking number so I could cancel my reservation with the hotel. He never sent

Accepted Answer

Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.

Question 3

I made a reservation and I have not got a confirmation number

Accepted Answer

Based on the information you provided we can you provide you with the following booking number: 9138320000381

HotelsOne
Questions & Answers

I have just paid $611.20 for a booking at Ibis Lonsdale Melbourne. I would like this transaction stopped IMEDIATELY and the money returned to us.

I have called and representative said he would send me an email with my booking number so I could cancel my reservation with the hotel. He never sent

I made a reservation and I have not got a confirmation number

Have a question?
Ask to get answers from the HotelsOne staff and other customers.

HotelsOneQuestions & Answers

I have just paid $611.20 for a booking at Ibis Lonsdale Melbourne. I would like this transaction stopped IMEDIATELY and the money returned to us.

I have called and representative said he would send me an email with my booking number so I could cancel my reservation with the hotel. He never sent

I made a reservation and I have not got a confirmation number

Have a question? Ask to get answers from the HotelsOne staff and other customers.

HotelsOne
Questions & Answers

Have a question?
Ask to get answers from the HotelsOne staff and other customers.