I typed in what I needed to... and then just followed the format / prompts. Couldn't have been much easier.
It was really user-friendly and follow up is ok. I will see algo reservation results once I arrive sfo
Went directly to a Sandman Inn website to book a room within walking distance of the event I was at redirected to these band of imbeciles. Got to the hotel after the event, no reservation at that hotel but one booked several blocks away (same chain) the clerk at the Sandman Inn said he could take care of that. 2 weeks later check my Visa statement I have been charged for two rooms at the hotel I stayed at plus the room that was incorrectly booked through HotelsOne.com. Visa says talk to Sandman, Sandman says to talk to HotelsOne.com, they cant do anything because of their 50 small page cancellation policy, Sandman cant do anything because it was booked through this crap company. No one is responsible no one is accountable, if you try to contact a hotel directly and it goes to a site like this - find a different hotel chain, this one seems like a total scam for the couple dollars I should have saved I paid $300 for nothing so a bad review for every dollar wasted seems to be fair. Horrible experience horrible customer service NO ACCOUNTABILITY this is a SCAM company
Review $1 of $300!
Very easy to use but now you want me to write more. Makes me think twice about using this again in the future.
Quick and user friendly to navigate. Options given were good meeting our needs from location perspective and choices are within our price range
Quick and easy booking; received confirmation email right away. Have not heard from the guest house via email confirmation of any kind yet.
Just stayed in a hotel they charged me $460 but i received my invoice and the cost of the room was only $360. They took the other $100
My wife and I book with hotels one and had no issues. They made it super easy, once the booking was made we just had to show up.
Very easy and quick. Available rooms were shown on the site and confirmation was received immediately.
Fast and easy, although I thought I was on the actual hotel website I trust everything will work out fine. If Not I'll be back but so far so good.
I haven't had an experience yet. I need to enter 50 characters in my reply, so my second sentence is pointlessly aimed at acheiving this.
Kind of confusing for older people, you don't show what exactly has been booked, also you don't have that this hotel wants a cash depoist-$200.00
Paid 660 3 months before my trip. Received email while flying down my reservation was canceled. Still trying to get my money back. Not to be trusted.
Easy to schedule, but no notice that the full amount would be charged to my credit when the reservation was made, a month prior to our stay
Very easy to navigate, ease of use as it was my first time booking online and i look forward to doing it again with Hotelsone. Thanks again.
Very good. Quick and simple to use. Found what I needed. Booked it there and then and smooth transition when booking in.
Still waiting on confirmation from the hotel after sending the cc authority to ensure payment has been finalised for the person travelling.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
HotelsOne has a rating of 3 stars from 1,592 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelsOne most frequently mention good experience, confirmation email and easy process. HotelsOne ranks 18th among Hotels sites.