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HotelsOne

How would you rate HotelsOne?
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Texas
1 review
0 helpful votes
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Thanks
September 4, 2022

All very straightforward. I appreciate the ease of booking multiple rooms at the same time too. Thanks so much!

Date of experience: September 4, 2022
Florida
1 review
0 helpful votes
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Easy Process
September 1, 2022

Made my online reservation. Very easy. I did place a call with regard to the cancellation police. Very satisfied.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Corporate Meeting
August 15, 2022

Making reservation was efficient and received confirmation email quickly. So far so good. I have not checked in yet.

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Satisfied customer
October 19, 2022

Web site was very easy to use
Pricing seams fair
Looking forward to our visit at this beautiful hotel

Date of experience: October 19, 2022
Massachusetts
1 review
0 helpful votes
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Bait and Switch
October 7, 2022

Thought I was booking directly w hotel when really I was on your site... ended up paying more and no easy way to modify

Never again!

Date of experience: September 7, 2022
Canada
1 review
0 helpful votes
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Great program
November 3, 2022

Booking went smooth. The full amount was removed from my visa which I'm not used to so that was a surprise but otherwise good to go.

Date of experience: November 3, 2022
Texas
1 review
0 helpful votes
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Great with a hiccup.
September 1, 2022

Staff and room was great. Hiccup with check in but it's being taken care of. Other than the check in part I would give 5 stars.

Date of experience: September 1, 2022
Australia
1 review
0 helpful votes
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Title Review
September 26, 2022

I live in a flat and can't put my correct address in. It is 10/25 Tylers Road. Please make it easier for us oldies to book.

Date of experience: August 27, 2022
Michigan
1 review
0 helpful votes
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Hotel hall way stunk bad
November 29, 2022
Updated review

Smooth. But hotel stank bad especially Hall way. But room was somewhat clean. Husband cleaned up under table.

Date of experience: October 30, 2022

Easy
October 25, 2022
Previous review

Easy. Time will tell

Date of experience: October 25, 2022
Australia
1 review
0 helpful votes
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Christmas booking
November 6, 2022

Easy very efficient. The booking went very smoothly. Also wanted parking and breakfast one morning which was added.

Date of experience: November 6, 2022
Connecticut
1 review
0 helpful votes
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Parking fee
November 14, 2022

Booking was smooth. Easy to navigate. Didn't see there was a parking fee until I got confirmation though.

Date of experience: October 15, 2022
California
1 review
0 helpful votes
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Professional all the way.
August 14, 2022

They made my booking experience easy, provided multiple options, and and quickly followed up with a confirmation notice

Date of experience: August 14, 2022
Australia
1 review
0 helpful votes
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Geoffrey
August 13, 2022

It was easy booking online after trying to phone but phone kept cutting out when going through reservations

Date of experience: August 13, 2022
Canada
1 review
0 helpful votes
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Moose Jaw
August 16, 2022

Very user friendly. Our preferred room was available (did not appear on the hotel's website).
Price was competitive.

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
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Customer Service
August 21, 2022

I spoke twice with customer service. Both agents were understanding and helped me out with all my questions.

Date of experience: August 21, 2022
Australia
1 review
0 helpful votes
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Confused
September 17, 2022

I thought i was booking direct with Maclin Lodge Campbelltown and ended up with HotelsOnes and paying the accomodation fee straight away i had wanted to use a Stay NSW Voucher but was not given the option, pretty dissapointed

Date of experience: August 18, 2022
Washington
1 review
0 helpful votes
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Booking through HotelOne
August 23, 2022

Booking was easy, all information seemed to be there. Received a confirmation email after booking. Totally adequate site.

Date of experience: August 23, 2022
Idaho
1 review
0 helpful votes
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SIMPLE
October 24, 2022

No problems at all booking our hotel! I was actually surprised to find a hotel on Thanksgiving weekend.

Date of experience: October 24, 2022
Washington
1 review
0 helpful votes
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Why is this necessary?
September 24, 2022

Ok. Don't know if my requested early check in will be available. Received no conformation of my request.

Date of experience: August 25, 2022
Australia
1 review
0 helpful votes
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Surprised
November 8, 2022

I generally like to book on line direct with hotel, or call hotel direct - I didnt expect to go to a third party when I thought I had clicked on the hotel website.

Date of experience: October 9, 2022

Overview

HotelsOne has a rating of 3 stars from 1,592 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelsOne most frequently mention good experience, confirmation email and easy process. HotelsOne ranks 18th among Hotels sites.

service
117
value
25
shipping
1
returns
1
quality
162
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67,236 reviews