Made my online reservation. Very easy. I did place a call with regard to the cancellation police. Very satisfied.
Making reservation was efficient and received confirmation email quickly. So far so good. I have not checked in yet.
Web site was very easy to use
Pricing seams fair
Looking forward to our visit at this beautiful hotel
Thought I was booking directly w hotel when really I was on your site... ended up paying more and no easy way to modify
Never again!
Booking went smooth. The full amount was removed from my visa which I'm not used to so that was a surprise but otherwise good to go.
Staff and room was great. Hiccup with check in but it's being taken care of. Other than the check in part I would give 5 stars.
I live in a flat and can't put my correct address in. It is 10/25 Tylers Road. Please make it easier for us oldies to book.
Smooth. But hotel stank bad especially Hall way. But room was somewhat clean. Husband cleaned up under table.
Easy very efficient. The booking went very smoothly. Also wanted parking and breakfast one morning which was added.
Booking was smooth. Easy to navigate. Didn't see there was a parking fee until I got confirmation though.
They made my booking experience easy, provided multiple options, and and quickly followed up with a confirmation notice
It was easy booking online after trying to phone but phone kept cutting out when going through reservations
I spoke twice with customer service. Both agents were understanding and helped me out with all my questions.
I thought i was booking direct with Maclin Lodge Campbelltown and ended up with HotelsOnes and paying the accomodation fee straight away i had wanted to use a Stay NSW Voucher but was not given the option, pretty dissapointed
Booking was easy, all information seemed to be there. Received a confirmation email after booking. Totally adequate site.
Ok. Don't know if my requested early check in will be available. Received no conformation of my request.
I generally like to book on line direct with hotel, or call hotel direct - I didnt expect to go to a third party when I thought I had clicked on the hotel website.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
HotelsOne has a rating of 3 stars from 1,592 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelsOne most frequently mention good experience, confirmation email and easy process. HotelsOne ranks 18th among Hotels sites.