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HotelsOne

How would you rate HotelsOne?
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Georgia
2 reviews
0 helpful votes
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Good rate, fast booking
October 20, 2022

I easily found a very reasonable nightly rate at a pet friendly hotel. The booking & confirmation process was virtually instantaneous.

Date of experience: October 20, 2022
Texas
1 review
0 helpful votes
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They will steal your money if you try to cancel. Absolutely zero integrity and very unprofessional. Customer service rude and weak.

Date of experience: July 26, 2017
California
1 review
0 helpful votes
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Reservation
October 13, 2022

Fine... as long as you don't send me any more emails that I have to spend time filling out and submitting.

Date of experience: October 13, 2022
New Zealand
1 review
0 helpful votes
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Easy to use and navigate
September 4, 2022

Was easy to use and book. Gave me an overall view of what was available quickly on the dates I needed.

Date of experience: September 4, 2022
Georgia
2 reviews
0 helpful votes
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Good rate, fast booking
October 20, 2022

I easily found a very reasonable nightly rate at a pet friendly hotel. The booking & confirmation process was virtually instantaneous.

Date of experience: October 20, 2022
New Zealand
1 review
0 helpful votes
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Another booking for YEHS
October 1, 2022
Updated review

Quick and Easy, keen to stay here due to 2 previous stays. Great location, top staff, could not be more helpful

Date of experience: October 1, 2022

Quick and Easy
September 30, 2022
Previous review

Quick and Easy

Date of experience: September 30, 2022
Australia
2 reviews
0 helpful votes
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I was searching for 2 nights of accommodation close to the airport, looked up the Ibis budget and took your deal

Date of experience: October 19, 2022
Australia
1 review
0 helpful votes
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Easy
August 20, 2022

Easy to use. Had no issues at all. Just forgot to add special request. Will do on the next week day.

Date of experience: August 20, 2022
Texas
1 review
0 helpful votes
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Good
September 6, 2022

Smoothly no problems at all. Thank you. I just wanted to pay at hotel and didn't get option. It's ok

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
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Good
October 26, 2022

Good service, although it did not give me the option to collect my government discount at the time of booking

Date of experience: October 26, 2022
Canada
1 review
3 helpful votes
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Paul
January 9, 2019

Yes, stay away! Its a scam as you cant automatically cancel on their website. I thought I was using Hotels.com.

Date of experience: January 9, 2019
Australia
1 review
0 helpful votes
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Booking
November 6, 2022

It was an easy process to book from the Website and the hotel has everything we require for our stay.

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Misleading advertising
September 13, 2022

Your AD stated you would not charge us right away but did. Still keeping our reservation through HotelsOne but misleading!

Date of experience: August 14, 2022
Argentina
1 review
0 helpful votes
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Fast and easy booking process
October 18, 2022

It worked wonders, very fast and simple and was able to find the hotel I am interested in staying. Great!

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Awesomeness
August 16, 2022

Fast and efficient Everything went really smoothly and quickly very happy with the service would use it again no problem

Date of experience: August 16, 2022
New York
1 review
1 helpful vote
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Liars
April 22, 2017

Why do you lie about the true cost of the room? Agent said that ALL cost were included. Got to hotel and there was $18 a day resort fee I had to pay.

Date of experience: April 22, 2017
Canada
1 review
0 helpful votes
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All Good
August 15, 2022

I do understand that that one needs to know if technology is working okay... but people's time is money -- how much are you paying for this survey?

Date of experience: August 15, 2022
Washington
1 review
0 helpful votes
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Smooth process!
October 1, 2022

Was directed to website while using Google search engine.
The process was clear & easy. Cancellation policy clearly stated.

Date of experience: October 1, 2022
Tennessee
1 review
0 helpful votes
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Booking
September 15, 2022

It was easy to navigate through and I had no problem booking my reservation and received confirmation email quickly

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Service charge?
December 8, 2022

I was charged over 100$ for taxes and service fees but the breakdown of "service fees", was not provided.

Date of experience: November 8, 2022

Overview

HotelsOne has a rating of 3 stars from 1,592 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelsOne most frequently mention good experience, confirmation email and easy process. HotelsOne ranks 18th among Hotels sites.

service
117
value
25
shipping
1
returns
1
quality
162
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67,236 reviews