Hostwinds Reviews Summary
Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The features I like most about Hostwinds are their reliability, helpfulness and loyalty to their customers. They are always out there to help in case of necessity and it means much for me.
The Hostwinds support team is super responsive and I've only needed to call support once in 4 years and got an excellent help! Good solid hosting company they are!
I have tried the chat line link but it goes nowhere, I then called their 800# only to remain on hold for 20 minutes before giving up. Have sent email but only just, so will see what happens. If they are closed at weekends, I understand but it would be nice were they to announce their business hours.
I am having problems in uploading website and there is not much help on their website on that subject. I was previously with Siteground but changed to this company as they had better rates. Now I know why! I had no problems with the previous hosting firm.
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As an update - I did receive a response to my email concerning access to chat lines which suggested clearing cache and trying a different browser, which I did, but to no avail. The following morning I tried phoning and was on hold less than two minutes, when I was able to discuss uploading of a website. The rep I spoke to was very knowledgeable and very helpful and took time to help sort out the problem. Because of this I have increased the star rating to 4 and would have given five had they originally stated an estimated hold time on phone or had a system which enabled them to call back when tech available.
I now have to ssd clouds with them Have i have always had a amazing experience with staff very friendly and fast and responding
Signed up and my cost doubled at end of 1st month, the great "deal" apparently only lasted for 30 days. I've been trying to cancel ever since. You have to open a ticket that has to be approved and confirmed, and even after that you still get billed and have to do it all again. I've been trying to cancel for 4 months now and they still keep sending emails for me to confirm this or that, I finally just removed my payment info and am about to do a chargeback, just a huge pain to deal with.
I have had numerous things I needed help with, all stemming from the fact I'm a total novice when it comes to this kind of thing. Hostwinds have helped me through every step of getting my site up and running. Not only have they shown me how to fix any problems I've had, they've helped educate me in the process, too. They have truly gone above and beyond, and have been there to answer queries any time, day or night. Absolutely fantastic service!
Wow, thank you so much for taking the time to write this very thoughtful review! Our team is absolutely thrilled to hear you are enjoying our support, hosting, and pricing. We are always here for you if you need any assistance at all moving forward, so please feel welcome to contact us if you have questions. Thank you again, and have a wonderful week!
Online recommendation, price, and great customer service.
Most was done on my own, but when i had a question support gave me a quick answer.
Thanks!
Sean
Thank you very much for this review! We are thrilled to hear you are having a good hosting experience with us. Have a wonderful day!
Very helpful customer service. It is nice to find a company that cares about the products and services they offer and are willing to assist in any way they can and very quickly, I may add.
Hostwinds is one of the most powerful web hosting company I've ever seen. With low price product but and high quality of service, you cannot regret the moment you use this product.
Partnership with the best company when it comes in networking area is one of the keys to success. You can trust them.
Wow, thank you for taking the time to write this thoughtful review! We are so glad to hear you are enjoying our hosting and pricing! Please feel welcome to reach out to us if you need anything. Have a great day!
I have been a long time customer, and the service has been great. The support is responsive and things progress quickly.
Thank you very much for this wonderful review! We are elated to hear you are enjoying our hosting and support! Please feel welcome to reach out to us anytime if you have any questions at all!
I need my refund Their service can't handle my order
I can say that Hostwinds hosting has met my expectations. I've had nothing but success when working with this professional web hosting provider. Special requests have always come through quickly and gracefully. I thought of moving to other hosts but this service is really good and I'm gonna stay with them for quite some time. When I asked all the necessary questions I needed and their support answered it politely I've decided to get an account.
Wow, thank you for taking the time to write this very thoughtful review! We appreciate you, and we are always here for you if you need any assistance at all moving forward. Thank you again! Have a wonderful day!
I appreciate the updates after ordering. The ordering process took a while. I ended up having to do it twice and the second time through cost a few bucks more for the same thing. I'd tried a few months ago to get a similar set-up, but there was no availability. Other than that, I was happy with the chat support during the order. It was fast! I also appreciate the updates on how close we are to setting up. I look forward to working with Hostwinds!
I have had quite a lot of bad experience with hosting companies in the past. Cheap prices, low prices, it didn't matter to the quality of the service I got. I started working with Hostwinds mostly because of the price tag, and I was so positively surprised when I found out that I am getting premium service, non-stop availability, and the low prices as well.
Wow, thank you so much for this thoughtful review! It makes our team here at Hostwinds so happy to know you are having a great hosting experience with us. We appreciate you, and we are always here for you, so please feel welcome to reach out to us anytime if you have questions. Have a fantastic day!
As the title said.
Ipv4 takes a few hours to become effective. Before that I cannot login the vps via ssh, which makes me confused
To start with, Hostwinds have a smart and easy to navigate website of their own. I have read many customer hosting reviews about various web hosting providers before I chose this reliable web hosting service. It has lots of positive reviews written by satisfied customers. So, I decided to give them a try as the price was very cheap and they offered FREE website transfer. Good web host.
After ordered all required thing are configured within 1 hour
We are thrilled to know that you are having a nice hosting experience with us! Thank you for this review!
Setting up a new ecommerce shop
Things are going well. This is a new domain for me, so I will be continuing to set things up for a little while yet.
Still need to hook up Elementor to start editing the site in wordpress. Overall, I am very pleased with the products and service.
Thank you very much for taking the time to write this comprehensive review! We appreciate you! Please feel welcome to reach out to our team anytime if you need any assistance at all moving forward!
About the Business
Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands. Join our incredible hosting family today!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for this review! Please feel welcome to reach out to our team anytime if you need help with anything moving forward. Have a wonderful week!