HostwindsReviews 675

I'm looking to host an iRedMail server for small business use and you were praised by the iRedMail community. Your web interface was easy to use and intuitive, and provision of order was timely.

Heard good things from another site review, still can't believe you can get VPS for $5/mo. Although I might need to upgrade soon after putting Apache, MariaDB, PHP, it's only 1 CPU and 1GB RAM so it seems a bit slow during heavy intensive work. The 30GB storage seems to used up fast but then again I have a lot of photos I'm trying to archive/add. Overall very satisfy with the service.

Access via RDP works fine from my MacBook Pro. I'm trying to install an MT5 platform, and am not experienced sufficiently for that, so finding a little difficulty setting that up. I appreciate most people will be sufficiently better versed than I, but an option for some guided tutorial on first entry would help me. (unless I have by chance simply missed one that's already there...)

All good, so far. Excellent service from support - - yes, a really big deal!

Fast vm development and full control to virtual machine

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HostWinds IS A SCAM! THEY JUST WANT YOUR MONEY!
And these reviewing sites are taking money from them to make them on number 1.
HOSTWINDS & SITEJABBER BOTH ARE SCAM!
Working with HOST$#*!WINDS was the worst decision I ever made being a business man. Don't fall for there pre-purchase sweet talks! I would give them a ZERO star only!
SCAM SCAM SCAM SCAM SCAM SCAM!
They won't reply to tickets! And there "DIRECTOR" has to verify my documents which is still not done, and I guess never will. They scammed me for 45$ and did not even use their $#*! service for a single day. Cause it never worked!

I HATE YOU TOO SITEJABBER FOR KEEPING THIS $#*! HOSTING ON TOP!

I purchased ddos protection for my dedicated server thru the upgrade option on the dedicated server panel, 3 months ago. I was then ddos attacked on the night of 10/25 and did NOT receive any type of resolution for over 12 hours and was also sent a reply that was intended for another customer while being ignored. I requested a refund for the 3 months of ddos protection in which i was denied due to the protection being applied to a different block of ip addresses but not the block that i purchased. Thats not my fault as i purchased ddos protection specifically thru the dedicated server upgrades/addons section. Why would it not be applied to the block of ips that the dedi server is on? Then act like its my fault. Thats just really really really bad customer service. When you need them most they turn their back on you and youre just another dollar sign. Shame that a small company cant make a long time paying customer happy with a simple refund of $150 when they were clearly in the wrong. And not even offer half a refund or anything. I get nothing. No soup for me, only ddos attacks and my money taken from hostwinds. I have taken my dedicated server business elsewhere to a company with real ddos protection and support and i will be cancelling my web hosting with them soon as well.

Also have something in their terms and conditions that says youre not allowed to file chargebacks against them, what company does that? Super scummy business practices

Hostwinds is a joke. The first thing they did when migrating my sites - they lost the data base of two of my sites (which I still cant recover). Now, when they failed to deliver what they advertise online - "fast sites" (my sites were so slowly that I could not do business), instead of apologizing and giving me some credit, they made it difficult to close my account and now are trying to collect $30 for "back up storage fee". (They charge me $30 a month for back up storage + $1!?). The new hosting company where I am at now charges ZERO dollars for cloud back up storage!) They intentionally do not even bother to respond to the opened case with PAYPAL in order to further delay and frustrate me as a customer. Smart move! I regret getting involved with hostwinds. One of my serious business mistakes. Based on my experience - they do not care for the business of the customer. They deeply care, though, for the prompt billing of the customer. That is for sure. It does not matter whether the customer understands what he/she is billed about, why they increase the price of a service etc. As long as they receive their payments everything is fine. I was forced to move to a different hosting since their support could not find a solution for the slow speed issue and the 3rd party expert I was working with said "The support people do not know what they are doing. We need to look for a solution elsewhere". That was what I did. The hostwinds person who is handling my cancelation ticket is arrogant and disrespectful. It is a shame!

Excellent, personable support in migrating my WordPress site over to Hostwinds. Very attentive, worked into late hours getting it all setup and then followed up promptly on minor tweeks and issues. Everything resolved and up and running just fine. Tech support responded quickly to my questions and I couldn't be more pleased. The chat support is quite knowledgeable and very helpful with wordpress or migration questions and quickly pushed my issues up the ladder if they couldn't answer them. Highly recommend this company.

Had hosting with them for a while. Similar offering to other hosting companies, nothing special.

BEWARE when signing up, they will (I find this very shady!) automatically input Contact details of someone in their company as Admin, Tech, etc. and if you want to leave, it will take FOREVER to do so because your domain name will be locked if you change the details yourself. Nowhere is this obviously stated. Online Chat is slow, frustrating and as useful as a chocolate fireguard.

DYOR thoroughly before using one of these larger providers. IMHO they are quick to take your money and make it very difficult for you to leave.

Finally, don't rely on PC Mag reviews.

Ive worked with almost every major and minor host over the past 10 years. The sales guys know their stuff to get that sale, but everyone else will mislead, miscommunicate, overcharge, misrepresent and sabotage your hosting related business. There is a reason they do NOT do refunds. Best looking but worst actual mid sized hosting company out there. DON'T BE FOOLED! FIND ANOTHER HOSTING COMPANY!

So far so good.

Services offered were exactly as described. Customer support through online chat was quick, easy to understand and helpful. I especially appreciated an honest answer about purchasing additional services that were not necessary for my needs.

I went for the annual business option, and I got started within minutes of purchasing the plan. Just as important Hostwinds offers good customer service. They are quick to resolve issues and patient when things are not easily understood. Great web host to deal with.

Hostwinds has been good so far. I needed a domain for development and be able to show the front end to clients (cause sometimes you can't develop on a local interface) - going through the BHW deal made it a bit convoluted, but I guess they need to update the instructions a bit to make it clearer.

So far the server speed is fast, and with enough resources for web development. I can show my portfolio of developed sites to clients on their own subdomain. The interface is fast, and so far I am happy I can quickly deploy Wordpress sites from the control panel.

Really glad to run my new website with Hostwinds - their shared hosting service is really stable and professional. I tend to place fairly technical support calls. In over 20 support calls (almost never for a problem, almost always for an implementation or coding question) I have never had worse than 15 mins first response, usually with an appropriate resolution. Calls that took longer clearly needed to take longer.