Hostwinds

Since I already have 3 other servers on Hostwinds, I am familiar with their great customer service. Any time that I need help, the chat attendant offers to create a ticket and the problem is solved by their top notch support staff.

Great support help on the front end. Alex did a nice job! I am hoping to experience the same when we get set up.

He listened to our problem and offered solutions that our other hosting company did not.

I would give him five stars on the chat survey, so here they are now *****.:-)

I'm a new small business owner and want to manage my own website. I had some issues with signing up and then some configuration confusion but the support team were right there to help me out every step of the way. I have absolutely no regrets.

Company requires too much information for verification. To verify a US Citizen is too easy. Why not take the person's name or ID and enter the information on any background check app and get the details instead of requesting that many documents be sent.

The product naming is confusing. I bought the Reseller Web Hosting product because the website explained Reseller White Label was different, but after I logged in my package was called White Label. I thought i bought the wrong thing but the customer service person told me they are the same thing. I'm still not sure the difference. Also, after installing WP and bought a domain from Hostwinds, my site did not load. Since everything originated from Hostwinds, it should have just worked. I had to issue a support ticket. The next morning the problem was resolved and I'm liking everything else so far.

I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.

I'll start with price - it their weakest point, too high in such highly competitive market.
However their service is reliable and decent, you will get all needed features, useful soft and high uptime with your account. Support is also available for all the time and you are free to ask them any question anytime. Overall they deserve 4/5 but I see they have potential to improve their ranks.

I've only been signed up for 10 minutes, but I really think you have a great system. Hostwinds service is much appreciated. Logged a support ticket and as always was dealt with in a very speedy and efficient manner. Great response time and resolved my query. Very Happy customer. Keep up the good work!

I went for the annual business option, and I got started within minutes of purchasing the plan. Just as important Hostwinds offers good customer service. They are quick to resolve issues and patient when things are not easily understood. Great web host to deal with.

I have had numerous things I needed help with, all stemming from the fact I'm a total novice when it comes to this kind of thing. Hostwinds have helped me through every step of getting my site up and running. Not only have they shown me how to fix any problems I've had, they've helped educate me in the process, too. They have truly gone above and beyond, and have been there to answer queries any time, day or night. Absolutely fantastic service!

Right after month have passed since I bought web hosting from Hostwinds I have decided that I found host for years. Now I can say they have not disappointed me. Their technical staff expertise is at high level that makes their servers rock-solid and service smooth. Also they are quick in solving issues of any difficulty. When you get good service you don't sorry about wasted money and you are ready to give even more, that is what I feel with Hostwinds.

Ive been with hostwinds now for a couple of months after having hosting accounts with larger companies. I can say without reservation that hostwinds have been and remain to be the best hosting company Ive used. I have 2 accounts with this host at the moment and should I ever require another, or an increase in one of my packages I know that obtaining these will be a pain free process. Servers are extremely reliable, site speed is great and support is 1st class, combine all that with great pricing and I cant recommend them highly enough!

I have just recently taken the plunge and moved hosting company, something that has very defiantly not been done on a whim! I have spent months looking at alternatives and finally chose HostWinds. As an IT Director, this has to be one of the best decisions I have ever made. The transition was made so easy by the staff, in particular Adam and Darren. I have nothing but praise for this company and wish that all of my other IT suppliers would take a leaf from their book. I never make a recommendation of service, but in the case of HostWinds I will make an exception. If you are still looking and pondering, ponder no more, these guys are so helpful.

Well done guys.

Hostwinds are providing fair plans with professional responsive team. To be honest I was truly surprised how high their service is: server uptime 99.99% and network is always solid with no packet loss. Special thanks I'd like to say to their staff. From the very initial interaction to today they were always quick and helpful with any issue. They are offering wide range of hosting solutions and according to my experience I can say they are all reliable. So, if you need quality stable hosting with fair service - seek no more, Hostwinds will fit.