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Hostwinds has a rating of 4.4 stars from 682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team, and top notch. Hostwinds ranks 5th among Web Hosting sites.
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7,084 reviews
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Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.
I started with a chat about how to add cPanel to My VPS... They redirected me to sales with a link and then, nothing. I finally found out how to do it myself.
Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.
I recently signed up with Hostwinds and I must say, the experience has been nothing short of fantastic. From the get-go, setting up my website was incredibly straightforward, thanks to their user-friendly interface.
Am looking at needing hosting for more websites and registration of domain names and not sure if I'll stick with these guys just went with them cause they were recommended and they do adult xxx site hosting
Was simple and helpful and no delay
Was a recommendation from the wp script team
Ive renewed one site and am not renewing the other. That will follow when i get my act together.
So far so good! Thanks for your attention.
Pretty good.
Recomended to be because you are not worried about morre “adult” sites.
Facematt isnt in that category but RDJcreation might.
I made a couple mistakes during the setup process of my Wordpress site. Hostwinds support assisted me with every request I had that day. I had probably 5 or 6 requests before I was finished and all setup on my blog.
I googled "Unlimited Storage Wordpress Hosting" and found this hosting plan on a website with a list of the best hosts.
Super service and knowledgeable staff. I am always helped right away with accuracy.
I bought their managed VPS Plans and asked them to set up WordPress with LEMP but they haven't installed NGINX due to which website was almost down for 24 hours then I decided to downgrade from Managed VPS to Unmanaged VPS lack of
Support expertise. I checked available upgrade options on their panel which generated an invoice which I haven't paid as I never wanted to make any other payment to them but they pulled the $109.33 without my permissions and when I asked the refund they said Refund is not possible.
Services are good enough you get a quick response from Level 1 Support but rest of other things are totally mess.
* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awesome service and great support! And I don't have to go through 8 phone menus, 3 waiver signatures and a blood test to get help that is helpful... you guys are great really appreciate it!
I had trouble with my card, and I was charged for 4 different servers.
Amazing service and cheap service
I like it and i will be long term client
Dylan was incredibly helpful and went to extremes to see that my issues were addressed. Asher was exceptional at answering my questions and overseeing the transfer.
It was a relatively painless experience, with no technical issues.
The only reason for 4 stars is the company's lack of phone or live chat support with technical services. This is the only company whom I researched that does not offer this as part of their higher-end offering.
As specified ad nauseum, I do not love a support ticket-only style of customer service. I prefer speaking to an educated and experienced tech support representative whenever possible; alternatively, live chat with such a representative is the second best solution. This is for speed and efficiency. Ticket-based solutions are just too slow and tend to draw out the process.
That said, the team was exemplary.
Frankly, Dylan's straight-forward and honest approach. He obviously knows the business and is not a pure-sales person, nor an uneducated customer service representative who bores you with scripted responses.
Second, the business appears to be well-run and technically savvy - something I cannot say about all shared hosting providers.
I believe this was a smart choice for my business and hope to have a long-term relationship with Hostwinds.
Easy to navigate for beginners like me. Highly recommended.
Honest customer services, and fast server. Thank you
Honest customer services, and fast response. thank you
Honest customer services, and fast server. Thank you
Since I already have 3 other servers on Hostwinds, I am familiar with their great customer service. Any time that I need help, the chat attendant offers to create a ticket and the problem is solved by their top notch support staff.
I have used hostwinds servers for about 4 years, even migrated a server from Amazon to Hostwinds. I am a happy customer.
Hostwinds is the perfect hosting company for a person with basic linux knowledge but not enough to manage a server.
I signed up for a shared hosting account about a week ago, but did not get around to using it until yesterday. While exploring the various features, I noticed that the SSL was not working properly. I used the chat feature to inquire about it, the attendant got if fixed in a couple minutes. The interface is simple and has all the tools that I need and then some.
I already have a linux and a windows vps with hostwinds and am very satisfied with the service
I am setting up a Linux server. I already have a windows server on Hostwinds and have been very happy with the service.
All good, I'm satisfied.
Online review
This new experience started very well, with chat and email support always available and competent.
I reviewed a couple of providers and decided to work with Hostwinds.
Very satisfied with the service.
The refund speed is also great.
I chose the wrong configuration when purchasing VPS products, which resulted in the purchase not being the desired product. After contacting to cancel, I quickly received a refund and repurchased my desired VPS.
Customer service is also great.
The service was excellent and answered all my questions.
Fast, stable, and allows for free IP replacement.
Great for smaller projects with minimal resources needed. Relatively competitive pricing.
Ordered in the past, good pricing and transparent with product details/specs.
I have rq for ptr record still not resolved, i want to cancel it and return my money
Bad services
I really like Hostwinds service. Your service is very good
I found Hostwinds service better than other companies. So I bought Hostwinds
Decent price, decent time to get it all set up. Overall, no real complaints.
Very good. Very good. Very good.
Very good. Very good. Very good.
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Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.
Join our incredible hosting family today!
Our team is so glad to know you are having a good hosting experience thus far. Please feel welcome to reach out to us anytime if you need any assistance at all moving forward. Have a good one!