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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
Very stable platform.
Smooth in all aspects, from services to reply queries.
Iam always satisfied since i have started hosting my sites in hostagtor the online web advisory chat is one of the best service that can be among all hoster iam gratefully pleased to be HostGator client, otherwiy i would like to have some advantages in terms of security tips
Hey Elokam,
That is great! Thank you for your review!
DJ
Customer Advocate at HostGator
No problems at all. Everything in the server is working fine.
Hey Rolando,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Good, very good and okay...
And my experience is good...
Hey Justo,
Thank you for your review!
DJ
Customer Advocate at HostGator
Good. This feedback will be published on HostGator's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the
Hey Sivakumar,
Thank you for your review!
DJ
Customer Advocate at HostGator
Becomes better and faster than on start. So hope, it gets better every day :)
Hey Tomas,
That is awesome. Thank you for your review!
DJ
Customer Advocate at HostGator
Hey M,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
The price was right, the ease of setting up was great as well
Hey Melvin,
Thank you for your review!
DJ
Customer Advocate at HostGator
Good good good good good good good good good good.
Hey Dave,
This is so good to see. Thank you for your review!
DJ
Customer Advocate at HostGator
Great. Bit we suggest that HostGator should get included in RBI list as we are unable to pay from India. Pl google for details
Hey there,
Thank you for your feedback.
DJ
Customer Advocate at HostGator
It has been great to do business with you guys, very good customer service.
Hey Marvin,
We love doing business with you. Thank you for your review!
DJ
Customer Advocate at HostGator
No he tenido ningún inconveniente para el uso que le di
Customer Service Agents were all very pleasant and easy to work with individually, however I got no warning that to resolve the error I originally faced, my email would be disconnected during DNS propagation, nor that the propagation could take 72hours or more. I was only told the site should be able to publish after 48hours, and when I called in again to ask about my email, the time was extended to 72 hours. Further, the email was not able to be reconnected without yet another change and DNS propagation event after the original site certificate issue was corrected. Overall, I felt information was withheld from me and that I got the runaround to some extent while issues were resolved. If I had been told of the potential disconnect and timelines for those up-front I could have prepared and avoided several embarassing messaging errors between my business and investors.
I have contacted the support service on 3 occasions, in all of them they solved me quickly, including an update of PHP
Hey Ignacio,
Thank you for your review!
DJ
Customer Advocate at HostGator
I use it for my team's email, it seems to work well.
Hey Ken,
That is good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Staff seem to struggle with answers.
They take too long for something that should be simple.
Have numerous occasions when live chat was down.
Hey Gerard,
Try giving our phone support a call. We will be happy to help!
DJ
Customer Advocate at HostGator
We upgraded our service in Sept/Oct 2021 and paid for a full year at the upgraded rate and now in May we are paying again for a full year at the upgraded rate.
Hey Omar,
Give us a call so we can look into this for you!
DJ
Customer Advocate at HostGator
All is good but sometimes we need the support so please provide me with your support email
Thanks in advance
Hey Kholoud,
We have live chat and live phone support that is always happy to help!
DJ
Customer Advocate at HostGator
Knowledgeable stuff, 100% up-time, no issues at all.
Hey Anatol,
That is awesome. Thank you for your review!
DJ
Customer Advocate at HostGator
It is an amazing experience I am continue getting with Histgator so far. I were a godaddy customer before landing here. Best part of Hostgator is that everything is so clear and concise. Easy to manage dashboard, review account information, managing domain and subdomain. I am safisfy with my switch with Hostgator so far. Thank you.
Hey Pradeep,
This is such wonderful news. Thank you for your review!
DJ
Customer Advocate at HostGator
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mohammad,
That’s great! Thank you for your review!
DJ
Customer Advocate at HostGator