Ultahost has a rating of 4.8 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultahost most frequently mention customer service, support staff, and vps servers. Ultahost ranks 32nd among Web Hosting sites.
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More than two years ago, I transferred every website in my portfolio to Ultahost. Without any hesitation, they provide the best client service I have ever encountered. The support staff on live chat is very responsive to me when I discuss problems. No pre-made responses or auto replies—just well-considered fixes that are applied right away. I would strongly advise WordPress developers to look into Ultahost, especially if they are using the Divi theme.
Massively slow servers. Many errors in wordpress. Sent support request over 24-hours ago with no response. I hosted Wordpress on many hosting agencies' Ultahost is by far the worst I've ever seen. O don't recommend Ultahost especially for those new to Wordpress it is absolutely worthless Wordpress hosting with no response to support request. My site is in the process of migrating to a new hosting provider as we speak.
More than two years ago, I transferred every website in my portfolio to Ultahost. Without any hesitation, they provide the best client service I have ever encountered. The support staff on live chat is very responsive to me when I discuss problems. No pre-made responses or auto replies—just well-considered fixes that are applied right away. I would strongly advise WordPress developers to look into Ultahost, especially if they are using the Divi theme.
Finding a tech team that just responds by email is fantastic, but they're much better than other businesses that provide a phone number. Responses are always quick, clean, and show an excellent level of expertise. Never before have I had such great support. Additionally, if you're not technical, they will politely make updates for you. They frequently go above and beyond what you might consider necessary. I'm very thankful of Ultahost team.
I've never had better technical support from a company than Ultahost; they offer reliable hosting. It is difficult to guarantee that everything on your website will run smoothly at all times. Therefore, it has been simple to handle both small and huge concerns thanks to a very attentive and committed support staff. If agencies, developers, and designers want to collaborate with a genuinely fantastic company I would strongly suggest Ultahost.
The greatest hosting provider accessible is without a doubt Ultahost! Their subscriptions are the best deals I've seen, so I can save a ton of money without compromising on quality. Excellent customer care is available at all times to assist with any problems or inquiries. Additionally, I can always count on their servers to keep my website up and operating without any issues. That so many of my online mentors choose Ultahost for their hosting needs comes as no surprise. Highly recommended
I have been doing business with Ultahost for more than a year. They consistently deliver top-notch assistance. Kind people who never seem to mind when I ask silly questions about unrelated topics to the events they host. They provide great pricing, which they keep to. Whether I need help updating features or transferring to a new server, they are always there to help. These days, I can't imagine doing business with any other host. Highly recommended
I just bought a server today, but I'm already really happy with the price and support. Good quality, affordable, and simple to set up. A pre-existing world uploaded to a new server encountered some difficulties. Professional and knowledgeable, and she patiently assisted me in sorting everything out. I now know that I can rely on the support team to help me promptly and without any prejudice in the future if I fall into any issues.
Despite the fact that my previous hosting company's support was unsatisfactory I switched to Ultahost after comparing their pricing to my exclusive hosting provider. The dashboards make everything work and are easily accessible, so although the help is excellent, you don't actually need it. They have an excellent website builder, and I installed WordPress using their tutorial. Not much to talk about, just minor problems with the website builder.
I've been using Ultahost frequently for some years. Prices have always been exceptional! The technical and customer support has been excellent! In instance, the technical support staff seems to instantly know the solutions to all of my inquiries. Since I can use technology to some extent, I attempt to solve problems on my own instead of contacting assistance, but anytime I do, tech support always responds quickly and provides me with detailed instructions. Thank you, Ultahost!
Ultahost's prompt, comprehensive, and considerate chat replies have consistently kept me satisfied. They helped lead me in the right direction and provided the answers I needed.In the past year, I've migrated five websites away from other hosting providers (I still have one to go). Improved performance, better service, and lower cost! That combo is unbeatable.
Their exceptional support staff is remarkable for being readily available and willing to help with any problem. I just contacted customer service about a DNS configuration issue. This staff went above and above by fixing the problem directly, compared to other services that frequently redirect users to blogs or other sites. Even though it required several hours of nonstop conversation, the results greatly surprised me with their commitment and the overall quality of their services.
A few members of the Ultahost support team and customer success team make a significant effect for single entrepreneurs and small enterprises, even if I have some experience with website building and domain hosting. In addition to being excellent with clients, they are true Ultahost product experts. The main reason I suggest Ultahost is that they are handling business the right way for all sizes of businesses, including independent contractors. I really like their support and the current product.
Excellent customer service! A few times ahead, I switched from another hosting company to Ultahost. I use Ultahost for my work and am on the premium plan. I get my work done quickly. I won't use any other hosting company going forward if Ultahost continues to work in the same way. My websites are simple to set up, and I'm enjoying our chat conversation a lot. They remained on the chat till everything was working while I was having problems. Ultahost comes highly recommended.
I recently had the chance to take the services of Ultahost for my website and I must say that I'm really impressed. Their hosting is incredibly fast and their service is excellent. Their support with DNS administration concerns caught my attention. Their support staff responded promptly when I ran into an issue. They made sure I understood the procedure in addition to giving my issue swift attention. They clearly know what they're doing technically and their dedication to serving their clients is impressive.
Best value for money when it comes to hosting prices and the quality of the server and support you receive! Friendly owners who will even provide assistance. You don't need to search much farther if you want a human experience that fits your budget. Other hosts' standards fall compared to mine, which is more impressive!
In my ten years of dealing with VPS hosting, I can say with confidence that, after a four-day experience, this is the greatest company I've come across. At this time, I was able to overcome a number of site migration-related challenges with prompt and expert assistance from the customer support team. Their customer service is very outstanding for its authenticity. My four days of dealing with their support staff and my total satisfaction with the server's functionality inspired me to increase my membership from a one-year plan to a three-year agreement.
Fantastic hosting provider! I have been using Ultahost's services for a few years now, and I have to say that I'm really happy with them.They offer reliable efficient services.Their customer service professionals are very helpful and quick to respond, always there to help with questions or technical problems. Ultahost is an excellent choice if you're looking for exceptional hosting services.
Ultahost is highly recommended. Creating a website with Ultahost is quite simple. They are unique from all the other businesses thanks to their AI technology. They have excellent customer service. They provide outstanding customer service and are understanding of your needs. The actual customer service representatives are likewise excellent. They always respond promptly and with extreme professionalism. You will always stay at Ultahost, in my opinion.
I was unable to understand the login procedure for a website that I almost ever visit. Ultahost went beyond the call to fix the issue for me, saving me hours of work and maybe saving me from ever finding out the protocol, even though my request did not fall under the typical services offered by web hosting providers. Over the past three years, I have had nothing but excellent experiences with them.
Ultahost's customer service handled my PHP upgrade request fast and effectively via chat, ensuring my WordPress websites continued to operate properly. The professionalism and level of knowledge truly amazed me. Since moving to Ultahost in order to secure the integrity of my outgoing email, I have been really satisfied with them.
The support is really great. It was quite quick and easy for me because all I had to do was explain the issue, and the assistance discovered and resolved it on their own. Having good support is very important because managing a website will undoubtedly lead to several problems that you are unable to resolve on your own. It is therefore wonderful to have someone there to assist you via live support chat.
First of all, they have excellent support—they always reply very fast and, in a very rare progress in this industry, are able to provide solutions to any queries in a simple and clear manner. After that, their products' quality is at a whole new level. This company provides best price. I absolutely rated them five stars because their quality of service is best.
When I signed up for their Managed VPS plan, I was enticed by a prominent "30-day money back" guarantee advertised on their website, as well as some other promises that were broken. This guarantee was presented without any disclaimers or conditions, which significantly influenced my decision to choose Ultahost over other providers.
However, when I attempted to avail myself of this guarantee, I was met with a starkly different reality. Ultahost's response was to deny my refund request, citing a policy that purchases made using promo codes or annual VPS plans were ineligible for refunds—a policy that was never mentioned at the point of sale nor clearly communicated during the signup process.
Despite my efforts to resolve the matter through their customer service, including providing evidence of the misleading advertisement and requesting a fair application of the advertised guarantee, Ultahost repeatedly dismissed my concerns. They simply reiterated their refund policy without engaging with the issue of misleading advertising or the lack of transparency.
What's more frustrating is their refusal to process the refund through Stripe, a platform known for its flexibility in handling such matters, which indicates a lack of willingness to provide satisfactory customer service.
This experience has been not just about the financial aspect but the principle of honesty and transparency in business. Ultahost's handling of this situation has shown a blatant disregard for both, leaving me to question their integrity and commitment to customer satisfaction.
I strongly advise potential customers to consider my experience before choosing Ultahost. The lack of clear communication, misleading advertising, and poor customer service response when issues arise are significant red flags. There are many providers out there, and based on my experience, Ultahost should be approached with caution.
Given the refusal to honor the advertised terms, I am left with no choice but to request a chargeback through my bank. This step underscores the severity of the situation and my disappointment in Ultahost's customer service and business practices.
Two words, STAY AWAY!
Ultahost offers exceptional support and services. I recently moved from a different hosting provider after three years. The new hosting is completely different from the old one. My websites now load hundred times faster thanks to Ultahost, who also made the conversion simple. Support was professional in our interactions with them, and they went above and beyond to assist with any small problems that came up during the changeover. I'm very glad I switched, and I highly recommend this business. I'm excited about a successful future working with Ultahost. Keep up the incredible work.
I must express my gratitude to the Ultahost team for their excellent service. They are incredibly attentive, and the effectiveness of their assistance has left me quite satisfied. They were there to offer great support and direction throughout the setup of my VPS. I am really grateful for the quality of service they provided and strongly recommend Ultahost to anyone looking for excellent VPS hosting.
For hosting my website, Ultahost has been a great choice. They have been incredibly reliable and professional. Any problems I've encountered are promptly resolved by the customer service team; they never take more than a day to resolve. Although there are occasionally issues with the latest features, the Ultahost staff looked committed to making constant improvements to their products and helping customers in reaching the goals they have set. Overall, my experience with Ultahost has been excellent, and I would recommend their hosting services to others.
UltaHost is the leader in fast Hosting solutions. From Shared Hosting and Domains to VPS and Dedicated plans. 100% uptime, Managed, Unlimited Bandwidth.
UltaHost provides affordable web hosting solutions for personal websites and small-to-medium-sized businesses. It offers shared, WordPress hosting, VPS, reseller, and dedicated servers.
Unlike most hosts, UltaHost owns and runs its data centers. They’re in the U.S.A., Canada, Germany, and the Netherlands. What difference does this make? Well, it ensures higher security and more efficiency as no third parties are involved.
UltaHost is a leading web hosting solutions company, Since our founding in 2018, We has continually became the fastest and the next generation web hosting provider where our clients are passionate, highly motivated, result-driven entrepreneurs, small business owners, and individuals, always pushing further the boundaries of what is possible on the web.
They depend on our ability to grow, scale and adopt solutions to face the technical challenges of tomorrow. We are proud of their success.