From the business
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
I love this hosting site, I'd recommend it to people. I pretty much use it for my test sites and my job. I've never had a problem with payments. Pricing is ok.
Its cheaper and easy to use. And wordpress makes it even better
Hey Ackson,
That is very true. Thank you for your review!
DJ
Customer Advocate at HostGator
Low cost option for web hosting. Good value for what I'm paying for as well.
Hey Richard,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Would have been nice to know that I could not 'flip' the staging site to the live site name. That was quite a process.
Hey Annmarie,
Thank you for your feedback. We greatly appreciate it!
DJ
Custome Advocate at HostGator
Awkward interface. Hard to get directly to the email account
Hey Linda,
Thank you for letting us know you are having issues. We will be reaching out shortly to fix this.
DJ
Customer Advocate at HostGator
It was a good experience, it was easy to navigate and follow the steps need
Hey Jacob,
That is so good to hear! Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
It's great so far, no problems whatsoever. Everything works as it should.
Hey Raymond,
That is awesome! Thank you for your review!
DJ
Customer Advocate at HostGator
Easy to setup and follow A1 #######################
Hey Peter,
That is great to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Good honest approach to issues without being high class but I need enough time to determine if it really works for me.
Good honest approach to issues without being high class
Very easy to move my sites over. Been Great so far
Hey Andrew,
That's good! Thank you so much for choosing HostGator!
DJ
Customer Advocate at HostGator
Its ok nothing spectacular, service is ok, easy to use tools
Hey Mike,
Thank you for your feedback!
DJ
Customer Advocate at HostGator
Website had been launched as planned. We are still uploading some parts of the website.
Hey Mario,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
I have not had a consistent working email and several security issues. Not sure how long I will be using these services.
Hey Sade,
We plan on getting you taken care of. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Great experience so far! The migration process was very easy on our end.
Hey Kelly,
Thank you for your review!
DJ
Customer Advocate at HostGator
It was great, and satisfactory. Your agents are professional in handling customer related issues.
Hey Azman,
This is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
I have had my domain name hosted with Host Gator for about 3 years now and my experience with the service has been great.
Hey Terrance,
Thank you for your review!
DJ
Customer Advocate at HostGator
Favorable price, in terms of customer service an unsuccessful experience. But I need website for now.
Hey Revital,
Thank you for your feedback. We greatly appreciate it!
DJ
Customer Advocate at HostGator
This feedback will be published on HostGator's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
Hey Nyoman,
Thank you for your review!
DJ
Customer Advocate at HostGator
So far nobody has reported any issues trying to connect to our site.
Hey Cecor,
That is great! Thank you for your review!
DJ
Customer Advocate at HostGator
Very satisfied with the help I have received from you.
Hey Borgny,
That is great to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Hugo,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator