HostGatorReviews 13,393

Es una muy buena experiencia, puedo editar mi sitio y hacer actualizaciones de manera fácil y rápida.

A veces mi sitio se pone lento, pero luego se solucciona. Al menos es rapido para poder subir mis archivos.

Easy to use and I figured I have enough experience with WordPress to compare. It's just as easy.

I love your service. I'm a beginner using this kind of tool and creating a blog but I'm satisfied with the service

I forgot my pin. They asked for a new email to verify. 2 days letter. They have asked me for a court letter from a judge. Bank statements. Articles of incorporation. Business licenses. I have been hung up on twice. Promised to be called by managers - no responses. I have told them I need my email to work for critical work issues, and for my kids school. No response. Its a holiday weekend and they are still asking for more and more information. They told me to pay more for more storage and that would solve the issue. I paid more money it didn't work - but they asked me for a court order from a judge to prove I am the owner of the company. Unbelievable. Run don't ever do business with this company - their customer service is the worst I have ever experienced in my life on this planet. Not even close.

Its hard because the Tech Support just in English, i can speak english, especifically tecnical words

Host Gator has no clue how to handle a server updgrade. Our VPS server was down for 33hrs while the tech support kept saying 5-30min. They had no insight or updates, just "we're performing a migration to upgrade". After 33hrs of downtime the server was back up for about 24hrs and now it's down again. Tech support said the migration will be over "today". So, that's another day of missed revenue and angry clients. 4 days to perform a migration is just awful. Once the server is back up I'm getting a refund and moving my sites elsewhere.

Nearly no one at tech support knows what is going on with anything at all. The one consistent answer is, I don't know what went wrong but it will take 7 business days before it will be fixed. This went on for well over a month. 6 weeks and then I finally had enough. Nearly every tech support person didn't know what was going on, they couldn't fix it, I was often hung up on when they realized it wasn't going well, and those who stayed until we finished the call pleaded for a great review. Ugh.

So I've had hostgator for about 2 years and had no problems but then my business name changed and I've had all these problems and nothing working. Ive needed help every day since and no one fixes the problem. The answers I get are it will take 2-4 hrs and the site will work and its been over a week and still the same problem.

I am on HostGator since many years' am very happy with the support and services, but please since tow days all my Emails are not connected to the servers can't send attachement or open my mails.
Thank you