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HopperReviews 3,447

2.1
How would you rate Hopper?
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Hopper Reviews Summary

Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 435th among Travel Deals sites.

service
673
value
648
shipping
276
returns
471
quality
554
This company responds to reviews on average within 0 days
Mike M.
1 review
0 helpful votes
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Totally reliable!
December 5, 2019

Totally reliable! Better deals than google flights! They're so great, I tip hopper! Try it out!

Date of experience: April 21, 2020
Michael B.
1 review
0 helpful votes
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Needed to book a flight immediately, from a boarding line up.this app worked perfectly, and saved me some grief

Date of experience: April 21, 2020
Tony Q.
1 review
0 helpful votes
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I am still waiting for a deal, so I don't feel like I can give a 5 yet

Date of experience: April 21, 2020
Rebecca T.
1 review
0 helpful votes
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It was great to see the rate lower as the app said it would

Date of experience: April 21, 2020
Ruth V.
1 review
0 helpful votes
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Très utile et semble fiable. J'ai fait une recherche et ça m'a donner le prix le moins dispendieux comparé à différents autres site!

Date of experience: April 21, 2020
Pamela W.
1 review
0 helpful votes
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Won't open
December 3, 2019

Won't open. Just a bright white, blank screen. However, may work great as a flashlight.

Date of experience: April 21, 2020
Angela P.
1 review
0 helpful votes
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Have yet to book a trip but love looking at the trips I could take and how low prices can get. Definitely a good resource!

Date of experience: April 21, 2020
Rebecca D.
1 review
0 helpful votes
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I love it
December 3, 2019

I love it. Way better than any other travel app I've used so far.

Date of experience: April 21, 2020
Virginia P.
1 review
0 helpful votes
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Love it!
December 4, 2019

Love it! Last 3 months i have traveled in 4 differe t countries and helped me to find the cheapest flights which saved me money... thanks hopper

Date of experience: April 21, 2020
Brian A.
1 review
0 helpful votes
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At first the destinations I was looking for would not populate, but after uninstalling and reinstalling it worked. Easy and fast way to check prices.

Date of experience: April 21, 2020
Kimberly N.
1 review
0 helpful votes
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He viajado más con los precios que me han ofrecido

Date of experience: April 21, 2020
Kathleen V.
1 review
0 helpful votes
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I have only used this app for 5 days. It is very easey to work with. I love how it will check for even better deals. What a pleasant surprise!

Date of experience: April 21, 2020
Betty I.
1 review
0 helpful votes
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I love that this app monitors best options for my desired destinations.

Date of experience: April 21, 2020
Charles E.
1 review
0 helpful votes
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Enjoy the timely updates when n prices change. Didn't buy through the apps links but used to watch progress prior to buying direct from airlines

Date of experience: April 21, 2020
Laura V.
1 review
0 helpful votes
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I like the fact that they send you constant updates on a flight that maybe way in the future.

Date of experience: April 21, 2020
James Q.
1 review
0 helpful votes
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I use this app to reserve my flight, view the attendance of flights, choose the great flight, compare the layover of different flight. It's an amazing apps and hat I recommend to use before traveling.

Date of experience: April 21, 2020
Jim F.
1 review
0 helpful votes
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Found me a flight way cheaper then I was looking g at before getting hopper.

Date of experience: April 21, 2020
Carol X.
1 review
0 helpful votes
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Superbe app
December 3, 2019

Superbe app. Enfin je peux voir facilement quand voyager, qu'elle est le meilleur jour et surtout le meilleur prix. Merci, grâce à vous j'ai pus économiser sur mon dernier voyage en Guadeloupe et vais sauver sur mes prochains aussi.

Date of experience: April 21, 2020
Margaret G.
1 review
0 helpful votes
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Travel Made Easy
April 16, 2020

First time using, excited that we were able to quickly get signed up and make flights for 5 of us for a future family vacation. Total of 13 of us going after all of the world settles down. Can't wait! Thanks Hopper!

Date of experience: April 21, 2020
Frank K.
1 review
13 helpful votes
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I used the app for the first time to book a trip for my wife and me. I realize that there is a pandemic right now but not having an email address or phone number to even attempt to contact hopper is ridiculous. I've tried to cancel my flight twice, both times it says I've canceled my flight and they will contact me soon. The first time I tried to cancel the flight is over two weeks ago and then again last night. These flights were over 1K each and while I relied I may not get all of that back they haven't even tried reaching out to me. The flight took off Sunday night without us on it clearly but hopper definitely did not cancel our flights. I will never use this app again and pray I can get some money or credits back. Lesson learned I should have searched their reviews harder.

The reservation is A-S7F3GG

So why does that mean? Are you going to try and get my money back? I appreciate your responses but they don't have much substance. Are you able to email me details about what your going to do?

Update** I was contacted today and notified that my money will be refunded. I realize they are doing their best but I would suggest planning for high volume and being better prepared to get some kind of contact out to their clients a little faster. I have to say my earlier words that I will
Never use them again, I would give them another shot.

Date of experience: April 21, 2020

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


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