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HopperReviews 3,447

2.1
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Hopper Reviews Summary

Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 436th among Travel Deals sites.

service
673
value
648
shipping
276
returns
471
quality
554
This company responds to reviews on average within 0 days
Andrew L.
California
1 review
0 helpful votes
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Très bonne application
September 4, 2019

Très bonne application. Mais je suggére de faire une double vérication avant de débiter les cartes de crédit et quelques minutes après annuler la réservation. Heureusement j'ai était rassuré par un professionnel et 4 jours après j'ai était remboursé. Mais j'avoue que j'hésite à rebooker un autre vol. Par peur de revivre la même chose. Le temps tic toc....

Date of experience: December 5, 2019
Martha O.
California
1 review
0 helpful votes
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I love how when you wait you see a tiny bunny hopping, the cute design of this app is incomparable to all similar apps. Simple, not crowded with advertisements. Only reason I don't give this the elite 5 is because like a lot of foreign travel apps, they don't inform you on how much luggage will be... would be great if that can be put on but altogether useful app

Date of experience: December 5, 2019
Kevin A.
California
1 review
0 helpful votes
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I do not support apps
August 28, 2019

I do not support apps. I have TWO on my phone. Hopper is one. And, I even pay the tip to support Hopper when I book flights. Thats how much I love this app. New feature (a blessing and a curse), notifications say oh, you want to go to XX in May?? Well have yih thought about to YY instead? Its cheaper.... For a cheap travel junkie like me... Solid gold.

Date of experience: December 5, 2019
Deborah E.
California
1 review
0 helpful votes
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Honestly I was sceptical at first. There's a lot of apps and sites telling you you can get deals but hopper really did it for me. I was able to get a low price even in high season, saving about 500 to 700$ on my flights. Best part I think was how easy it is to see what one or 2 days before and after would cost. This way I was able to avoid the spikes.

Date of experience: December 5, 2019
Stephen A.
California
1 review
0 helpful votes
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I have literally saved thousands of dollars by having Hopper alert me of ticket price movements. I used to check the airlines everyday when planning a trip and it took up hours and hours and i would still sometimes miss the dips. But Hopper has changed all of that. It has freed up my time and saved me tons of money. I couldn't recommend this app more!

Date of experience: December 5, 2019
Christine D.
California
1 review
1 helpful vote
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Wait a minute
September 10, 2019

Wait a minute. I find a RT flight yesterday for $560. The app tells me to wait because the prices will drop. I decide today, not even 24 hours later, to just book that flight anyway, but to my surprise that flight is now $1,260 RT. Very accurate prediction there, Hopper. Needless to say, I doubt that I will rely on this app for my future travel.

Date of experience: December 5, 2019
Sarah C.
California
1 review
0 helpful votes
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I'm so in love with this app! After booking several trips with Hopper, i have nothing but gratitude to share with them for keeping me always alert about the best prices and helping me plan my trips with their super handy and practical calendar. Even better than kayak, though it's another one of my favorites! Thanks for making my life so easy!!!

Date of experience: December 5, 2019
Frank Q.
California
1 review
0 helpful votes
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Hi, I use your app and I pay for a Ticket from México City to AMS , but when I clic on accept to buy the ticket it appears a message telling that can't be processed but the charge was Made it, and there's no code for the reservation or confirmation. Im very worry about that, I try to contact you for in any ways so I expect you can help me.

Date of experience: December 5, 2019
Sam Y.
California
1 review
0 helpful votes
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Easy to use and cute displays! I love the notifications and the advice on waiting and buying, and the uncomplicated price predictions. What makes it even simpler is that you can buy flights from various airlines directly through Hopper without paying a huge commission, which is awesome in this era of 3rd-party-platforms ripping you off :)

Date of experience: December 5, 2019
Helen L.
California
1 review
0 helpful votes
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Tl;dr; It offers what it says but it isn't enough. There is a major missing feature. The app doesn't notifies you for anomalies in prices for a flight and the dates are not flexible. For example, I am thinking about a trip the upcoming weekend. If there is a much lower priced flight a day before or after the days I gave, I want to know.

Date of experience: December 5, 2019
Jason T.
California
1 review
0 helpful votes
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Hopper has treated me great so far! I love all the details of it however, maybe this is just me not knowing how to manage the app... I don't think there's a way to have a general alert. Like I want to know when is the lowest price possible without picking dates. That would be the only minor complaint. Otherwise, a great app!

Date of experience: December 5, 2019
Bill O.
California
1 review
0 helpful votes
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A really reliable 3rd party booking app/agency. Have been young them for about 2 years, no complaints. But this latest time I did have the airline charge my bank almost 500$ more for my flight. So I sent hopper an email to their help and support address and they figured it out and reimbursed me within 5 emails using PayPal.

Date of experience: December 5, 2019
Lisa Q.
California
1 review
0 helpful votes
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Great app!
October 28, 2019

Great app! I wish I would have known about this a long time ago. I love the notifications that pop up when the price for the flight ticket is low and it also let's me know that they expect it to go down, which it usually does. Saves me some money and the hassle of checking the flights daily to see if they've gone down.

Date of experience: December 5, 2019
Bill L.
California
1 review
1 helpful vote
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I love that the app visually lays out the best days to travel as well as when you should actually book your tickets to get the best Other Search engines make it a little bit of a guessing game in trying to figure out if it would be more economical to shift travel days. Hopper lays it out in clear bright color for you.

Date of experience: December 5, 2019
Sandra K.
California
1 review
0 helpful votes
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I like the app overall
October 28, 2019

I like the app overall. Sometimes they send you good deals. The only problem I am having is to see the hotel search option on my hopper version 4.21.3. I am not sure how to update it. I think this version doesn't have hotel search option. I uninstalled it and installed it back, bit got the same thing.

Date of experience: December 5, 2019
Michael G.
California
1 review
0 helpful votes
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When you don't have the time to keep watching prices on flights this app is GREAT at doing the hard work for you. It keeps you alerted whenever the price drops and when it's good time to buy or when to continue to wait. Downside is it seems to ONLY show American airlines if you don't mind flying with them.

Date of experience: December 5, 2019
Mary S.
California
1 review
0 helpful votes
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This is one of the most helpful apps I have used for looking and booking flights. There are some functionalities that might be helpful to add such as allowing to adjust color ranges for prices and having multi-city options. But overall, I can't complain much. Thank you for this app and keep it up! :)

Date of experience: December 5, 2019
Bill O.
California
1 review
0 helpful votes
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Hopper picks the best deals for me and shows which dates i should use and the ticket price trends. One time that my JetBlue flight got cancelled, they reached out to them on my behalf and got me my refund while i was exhausted and jetlagged. In summary - great product and great customer service.

Date of experience: December 5, 2019
Scott Y.
California
1 review
0 helpful votes
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Absolutely Love this app. I'm a frequent flyer and don't have the time to keep watching for the best flights price wise but with Hopper I don't have to because they alert me when I should or shouldn't purchase my flights and they have been soooo on point with it. Thanks Hopper

Date of experience: December 5, 2019
Angela T.
California
1 review
0 helpful votes
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I just booked my first flight ever using Hopper (been watching flights with this app for over a year). Was so easy! And, not only did Hopper quote the best rate over other search engines and travel sites, it also ended up being $4.00 cheaper than the original quote. #Awesome

Date of experience: December 5, 2019

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


hopper.com
Founded in 2007
+499