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HopperReviews 3,447

2.1
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Hopper Reviews Summary

Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 436th among Travel Deals sites.

service
673
value
648
shipping
276
returns
471
quality
554
This company responds to reviews on average within 0 days
Melissa H.
1 review
0 helpful votes
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Price freeze is great
December 31, 2019

Price freeze is invaluable. Staff very responsive and although the process of refund initially is confusing (maybe because of their volume this time of year) they did process it eventually through PayPal. Overall would continue to use this app!

Date of experience: April 21, 2020
Laura H.
1 review
0 helpful votes
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Excelente
December 30, 2019

Es la segunda vez que hago el Search con Hopper y me ha encantado. Termino comprando el pasaje.

Date of experience: April 21, 2020
Frank A.
1 review
0 helpful votes
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My trip to Australia
December 29, 2019

So I noticed google flights and hopper have about the same prices but hopper has more flight options. Let's see how it goes

Date of experience: April 21, 2020
Sarah G.
1 review
0 helpful votes
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I love Hopper they always have the best flight deals and hotel prices. It's easy and fast to find your flight and check out, they always provide you with details about the airlines you're flighting with like providing you with the checked bag pricing, insurance cost, cancellation cost, and of course the flight price. I recommend Hopper to all my friends and family

Date of experience: April 21, 2020
Mary K.
1 review
0 helpful votes
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Easy to use
December 26, 2019

Very easy to use! Helps find you the best deals out there!

Date of experience: April 21, 2020
Deborah Y.
1 review
0 helpful votes
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ABSOLUTELY RECOMMEND!
December 26, 2019

The loss of a love one is always challenging, so when you make traveling arrangements, HOPPER has in the last 3 years come through for my family & I travels. ABSOLUTELY RECOMMEND!
Adaline

Date of experience: April 21, 2020
Richard A.
1 review
0 helpful votes
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Stress free booking
December 28, 2019

I have used this app several times in a couple of years and have not had any problem with it at all.

Date of experience: April 21, 2020
Jason P.
1 review
0 helpful votes
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Such a good deal!
December 25, 2019

Awesome rates, as long as you don't book last minute.

Date of experience: April 21, 2020
Mike D.
1 review
0 helpful votes
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I have not only saved money but when I had an issue with a ticket they had a team of people trying to resolve the issue.

Date of experience: April 21, 2020
Diane L.
1 review
0 helpful votes
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Long story short, no more seats on my frozen flights, 3 I froze, and ended up paying $400 more...

Date of experience: April 21, 2020
Michael X.
1 review
0 helpful votes
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It is so easy to use this website. Every time I keep an eye on a flight, hopper's predictions are right on. I am a fan!!!

Date of experience: April 21, 2020
Nancy K.
1 review
0 helpful votes
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I've used this app quite a bit. It can be very helpful for flights. The only con is the customer service. When adjustments or questions come up it is very difficult to get answers. There seems to be push back when you do get in touch with them.

Date of experience: April 21, 2020
Diane C.
1 review
0 helpful votes
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Great price!
December 22, 2019

I love love love this app. It's so nice to have a app that watches the prices of flights for you. Using this app saved me $100 on my trip!'Im one happier traveler!!

Date of experience: April 21, 2020
Alex X.
1 review
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Thank you Hopper!
December 22, 2019

I am new to traveling and terrified of making an expensive mistake. Hopper made it easy for me to find deals, use discounts, and plan way ahead. It made me confident and excited for my trip rather than stressed and nervous. The only flight tracker that really works

Date of experience: April 21, 2020
Frank K.
1 review
0 helpful votes
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This app was amazing and I used to check it weekly to track flights. Following a recent update though, I can no longer select multiple destinations within a single "watch" item and - the biggest issue - I cannot watch flex dates. This app went from amazing to nothing special. So sad, please bring back both functions!!

Date of experience: April 21, 2020
Ruth A.
1 review
0 helpful votes
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Great customer service
December 21, 2019

It was wonderful to get answers right away . Highly trained staff and very helpful

Date of experience: April 21, 2020
Nick Z.
1 review
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I'm grateful
December 21, 2019

I've been using Hopper for a couple of years now, and it's been a blessing in regards to traveling. Being young and unexperienced in regards to cost efficiency and traveling in general, Hopper has provided an easy and quick accessibility to the best deals, while not having to deal with airlines directly.
Thanks for the lovely app!
-matt

Date of experience: April 21, 2020
Steve I.
1 review
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Look before you hop!
December 20, 2019

Making it easier than ever to hop around the world! Let's me track prices, book the most affordable flights and features an adorable rabbiteverything I want and need in a travel app! Easily the best I've used, thanks guys!

Date of experience: April 21, 2020
Elizabeth Z.
1 review
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Amazing service
December 22, 2019

Hopper is just what I need for a lot of travel in my life. Great service and easy to use. Love it!

Date of experience: April 21, 2020
John Y.
1 review
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Helpful
December 20, 2019

So far, so good. Booked once using this app. I appreciate that I can watch flights for deals.

Date of experience: April 21, 2020

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


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