website thubmnail of Hoplady
How would you rate Hoplady?
grey star
grey star
grey star
grey star
grey star
Maryland
1 review
0 helpful votes
Follow Judy L.
Unfollow Judy L.
Send Message
Share Review
Report Review

I ordered a sweater the end of December 2019, after 5 months of not receiving it, I canceled my order and ask for refund. I received an email saying it would take 5-7 business days. It still hasn't arrived, they tell me To check with post office! Why, they have my credit card #. It has been over 3 weeks. I guess I will never see my money from them. DO NOT USE THEM

Date of experience: July 17, 2020
California
2 reviews
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Send Message
Share Review
Report Review

Unresponsive
March 8, 2020

On multiple occasions, I have tried emailing and contacting the number for service support listed on the website with no results. They quickly take the money and return nothing. FRAUDS!

Date of experience: March 7, 2020
Oregon
1 review
1 helpful vote
Follow Jerry P.
Unfollow Jerry P.
Send Message
Share Review
Report Review

Scam
July 31, 2020

Half your items will be out of stock. Impossible to get a refund on those items. Total sham. Shop elsewhere or you will be writing a review like this and out the money your paid.

Date of experience: July 31, 2020
Oregon
1 review
0 helpful votes
Follow Leah F.
Unfollow Leah F.
Send Message
Share Review
Report Review

Mine will not be the only warning you'll find out there for this online clothing company. Do not shop here - do not be lured by the low prices. They will scam you. They will take your money (they can't even provide their own receipt - only a Paypal transaction ID) and then they will only send you part of your order. The clothes you get will be complete crap - they don't even have tags in them for size or brand, absolutely nothing. Then you will have to fight with countless emails to non-responsive "people" changing names with every email to get your money for the clothes they never sent. At one point they told me (literally) to go to my post office to gather evidence that my package had not arrived and send it to them to review. (!). Returns of the crap clothing? Impossible. They will NOT send you return instructions/labels/address or anything. You are stuck with the horrible product and you are out money. I am sorry these people are out there. I have never posted a review like this, but felt (after being scammed by them) that I had to get the word out there.

Date of experience: April 19, 2020