From the business
Meet Hop2- the newest player in finding the cheapest international airline tickets.
Booking online is now easier than ever. With Hop2 you'll also find the greatest values - all online and in a quick, time-saving manner.
Hop2 Reviews Summary
Hop2 has a rating of 3.2 stars from 306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hop2 most frequently mention and customer service. Hop2 ranks 14th among Discount Travel sites.
The customer service department is very helpful and very polite. Thank you Cathy and Carl for such a pleasing customer service.
Excellent customer service and very low prices. I found a better deal within 24 hrs of my booking and they canceled my previous reservation and I got new and better one!
Denzel was incredibly understanding and helped me immediately in sorting out the issues I had. He was personable, professional, and efficient in finding a solution for me. One of the best experiences Ive had when its come to flight issues. Thank you!
Denzel G helped me with my questions regarding my refund. He was extremely helpful and answered my emails within minutes! I really appreciated that.
Booking process easy, and customer service rep was prompt and attentive with service. Once I received ticket number, I confirmed that it was valid. Enjoyable booking experience and fast.
I found this travel agency on Momondo.com. The booking process was easy and customer service was helpful with an airline flight cancellation issue. I will use this site again.
Flint at Hop2 was excellent in helping me cancel and rebook a flight that I entered for the wrong date. I would most definitely feel confident using Hop2 I. The future for travel needs.
British Airways cancelled a flight and I was freaking out because they didn't have any answers for me. HOP2 was always available via chat and resolved/re-booked the missing leg of my reservation within 24-hours. Very happy with their communication throughout, it put me at ease.
Our flight was canceled and they were very helpful getting 5 of us all on the same flight with a great schedule. So far I have been very impressed with their communication!
We booked tickets online and somehow go one of the birthday days incorrect... this was unnoticed for several hours. I went online and was quickly connected to an online chat agent, they asked for our confirmation number, individuals name and DON. Within 2mins crisis was averted! Flint was very polite and helpful. THANK YOU!
Mary M of HOP2 Customer Service contacted me about a flight change and asked if was satisfactory. I wrote back and said it would not work as it would cause all four of us to miss work. Mary immediately found a better flight for all four of us that saved us from having to miss work the next day.
I have used Hop2 multiple times - mostly for International flights. I have never had a problem, found the prices very competitive, and the customer service excellent and very punctual. Recenlty, I had a scheduled flight changed by the airlines and Hop2 went out of their way to get me on a preferable alternative. I highly recommend them.
Extremely helpful solved my issue straight away I would highly recommend their service.
Before booking flights check this company great deals cheapest in town
Worked with 2 customer service rep, 2 days apart for 2 separate flight reservations, and both were very prompt and helpful. Excellent service! Thank you!
I had misspelling in the name during booking an airline ticket and I chatted with a representative on the live feed, She was very responsive and helpful and quickly corrected my error and she was really helpful and nice to deal with. It was a very good experience.
I did everything wrong with the booking of 3 tickets to Spain... Flint talked me thru each error and helped me correct it. GREAT and very patient customer service! I will definitely use them again for international travel.
Lisa Reese
Lincolnton, Georgia
There were technical difficulties with the Hop2 site and 3rd party site to make my purchase so I chatted the representative on the live feed, and she not only helped me book my perfect trip but she really helpful and nice to deal with. Thank you Savannah!
Mia saved my trip overseas with very courteous and prompt help. Despite a error on my end she was able to find a great resolution to the issue, thank you Mia!
I had trouble for two days booking my ticket. On the second day, I sent a message to an agent, and Mia was quick to respond and explain the issue. Then she kept in contact with me by phone and email, and because of her help, I was able to purchase my ticket at a better price, and consequently secure my spot. She turned an unpleasant and frustrating experience into a quick resolve. She was very pleasant, professional, and vey competent.
Also, kudos to Cathy, she was the first agent with whom I had the pleasure of chatting. She left me an email with great information about my flight, then Mia took over.
Thank you to both,
Marcela White
Very friendly service that is direct and to the point! Very nice and convenient when trying to plan or change booking information.
Would definitely recommend, especially Mia!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members