Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1206th among Real Estate sites.
Eugene is incredibly patient and knowledgeable! I have enjoyed working with him very much. He is willing to keep trying to make your systems work for me, and I greatly appreciate it! He has a great personality and is diligent about answering all my questions. Thank you, Eugene!
Reply
The corrections were answered and corrected properly. Very good feedback
Reply
The service representative was courteous and helpful. Thanks!
Reply
I did not receive many substantive leads - most of the leads were not lender approved and not ready to purchase.
Reply
Leads low quality. Customer service was great
Reply
Very easy to work with Chris. He did a very thorough job at explaining how Homes.com works.
Reply
Please check back with me soon! I'm interested in *******, *******,07,043,*******, *******, *******,433
He was absolutely amazing. I swear I hang up on many of these types of calls. Something told me to answer and I'm glad I did!
Reply
John was very knowledgeable and helpful. However, in first finding myself on your site, my phone number was posted incorrectly. Now I search again today for agents in the Washington, MI area, and four other agents come up, but I am not listed yet. Please update your site so I am visible as an agent in Utica (where my office is), or on listings in the area of Washington Township. Thank you.
Reply
OMG what an Amazing person you have working for You! Regina Joseph's, is so very Brilliant, Patient, Helpful, Caring and Truly is what makes a company Stand Out amongst the Rest! Regina really takes the time To explain every little detail, especially people like myself who are a little slow to understand and the dynamics with setting up my account, as well as going over the many great features this company has to offer for me and my Team! I am grateful to have someone so personal and experienced getting me started, I am very excited for this relationship to help my Team have an Amazing Experience in making New Business with you here at Homes.com! Thank you Regina so very much for the beginning of an Amazing Experience!
Reply
I was given another number to call for my issue and the other number never called me back I bought my pack from the show in vegas and was promised scripts and many other things which I never received. IF someone could call me back that would be great
Reply
So far so good. My initial contact with everyone in customer service has been positive and helpful.
Reply
She put in the work to help set her clients up
Reply
Simple request - instructions given were helpful courteous and friendly
Reply
I didn't have any presence on social media prior to Homes.com setting up all my social media accounts. I worked with Mashonda from the beginning to learn as much as possible about these platforms. She was incredibly knowledgeable, helpful and amazing thru the process! I found this to process to be hugely beneficial for me and my business.
Reply
Great response and lots of information. I look forward to great relationship far past the next 6 months:)
Reply
I am anxiously waiting to see how this works out!
Reply
Good that I was able to get an appointment for start up the same day. To fast didn't left me fix a question while we were on the phone didn't let me explore while we were on the phone
Reply
Roth was very helpful yesterday in solving my issue. However, I don't understand how my website was just lost for over a month. Somehow, and by someone, a change was made to the set-up, and my website was offline for all that time. Are there no checks to be sure that when changes are made, that the website is still functional and accessible? I've been a customer for over 20 years and would expect better service than this. www.caroledelbonis.com
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.