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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very happy with the company. I was able to read the reviews and compare companies.
Cannot believe I received a electrician with the highest quality of work skills! Very happy! The electricians prices were fair. The work was done correctly and in a timely manner!
I had computer problems, so they called me and I was able to connect with a roofing company quickly.
Elite Landscape Pro did a fantastic job trimming and pruning a number of large trees and removing 2 trees on my property. Thanks again Elite as my property looks beautiful!
Was able to get contact info for several professionals. No complaints or issues.
As an absentee landlord, I was pleased at well they worked with my tenant and kept me informed. They even disinfected the area and sealed all entry points.
Home Advisor received my request and linked me with a professional quickly.
Just perfect enjoy it so much I knew I was getting great service!
Excellent service and recommendations. Our contractor was the best.
Very good job, done in reasonable time and reasonable price
This time replaced a H20 heater by Master Plumber. I have had excellent experiences with porch replacement & fence repair & partial replacement.
Skeptical at first but proven wrong. Home advisor connected us to a really honest professional.
Excellent. Found 2 tree people in just a few minutes and both responded quickly
Great. I was able to find a company that was rated highly and I am very happy with the work that was done
Great, easy and very satisfying very highly recommended
Had an almost immediate response to my query. Company that responded very good. Will use again.
The guy did a wonderful job they were hard workers and got the job done I a couple days. Need to communicate with the customer more often so the customer has an idea of how long it's gonna take and what to expect
Overall, good project with a good contractor. He did as he said he would do
For whatever my need, I go to Home Advisor and have been for years. Everyone I have hired from them has been excellent in their trade or profession; my one stop for every job.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...