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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The pool effects had great customer service and very friendly and detailed
Straight forward in every way... crew was on task and professional throughout, completed on schedule... quality materials and workmanship
After multiple times, We have always had a good experience using Home Advisor for job needed referrals..
Professional, punctual, and courteous. We would recommend this company.
I thought I could do it myself but quickly decided I did not have the patience or knowledge to complete the task.
HBC is a great company owned by 2 brothers and has been in business for 25 years. They were quick with a quote after they got up on the roof and took pictures so I could see all the repairs that were needed. Two days later they did the work, were on time and again sent me pictures after the repair. I would highly recommend them! ( They also were very courteous and personable which I really appreciated.
I requested quotes for several different projects. HomeAdvisor followed up on everything. Nice to know companies still value customer service, even in this crazy pandemic.
Easy to navigate, get quotes, pick the service that works best for you!
I've use this company before mostly because the contractors are Licensed and Insured and I choose them due to the good ratings that are posted.
HomeAdviser gave me the name of a few companies I could use for my project. They helped set me up with Los Tres Reyes. They came the same day, did an excellent job and I would definitely recommend them.
Hired painter from your site. Got 3 quotes. Picked last 1 & extremely pleased!
I had a great experience finding a handyman to install cabinets for my garage.
My computer had crashed. David helped me get it fixed. I would highly recommend him for any of your computer related problems.
I submitted a request and got a few contractor contacts the next day. Only one contractor contacted me and I didn't have the time to reach out to other for additional quotes. The service was fast they did a great job.
Used Home adviser to get a list of local providers. I reviewed the offerings and selected a contractor. Very satisfied with the job and price.
It was the best, thorough cleaning service I have experienced. I recommend their service. Everything was great, and I should have taken before and after pictures. Extremely pleased.
Although I experienced problems with some of my communications with HomeAdvisor, they were mostly responsive to my issues. Bottom line is we got a good handyman and he did an excellent job.
Always giving me top rated companies. I have always used them for any projects that I needed a professional top rated company. VERY very please with all the work.
They sealed my driveway, and did an awesome job, at a reasonable price. Arrived early, and asked for input as the job progressed. I would highly recommend them to do this again!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...