The majority of items for sale sale on Groupon are brand new, and well worth every penny, as I have seen many of these same items going for a lot more on other sites, or even stores. I have used groupon for about 2 years now. As long as you read the description fully, as some items, such as smart phones, are remanufactured, or refurbished. But, they fully stand behind every purchase with a money back guarantee, which I had to use once with no issue. So, I decided to try getting a Galaxy S5, as their cost, with a new battery, and samsung charger/USBcord, was less than my deductable to have my old phone's camera repaired. I have had no problem with that phone whatsoever, and I now use my old one with no Sim card as a Wifi, game or Ipod type device.