HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Ohio
2 reviews
0 helpful votes
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Replacement HVAC system
July 25, 2022

I went on Angi. Called 2 companies to get quotes. We chose Logan. They installed the new system the next day. We are happy with there work.

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Roofing Contractor
July 24, 2022

I found the website very useful. I looked up local roofing contractor and found a company local with high review marks and after selecting and using them found it to be very accurate. I am happy with my selection and was much cheaper than the default person that approached me knocking on the doors.

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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Lawn Service
July 24, 2022

Very good experience. They were on time had excellent equipment you could tell they had a good experience. I will use them again.

Date of experience: July 24, 2022
Alabama
1 review
0 helpful votes
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Aggravating
August 23, 2022

I sent a request for someone to pour some concrete and when I finished that request I was asked if I had any other jobs that needed done. I said that I had a tree that needed cutting. I got three estimates for the tree and none for the concrete. I was pestered all weekend to respond to the venders by angi

Date of experience: July 24, 2022
Kansas
1 review
0 helpful votes
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Hiring a Demolision company
July 24, 2022

I needed a demo company and went to Home Advisor for help.

Date of experience: July 24, 2022
North Carolina
1 review
0 helpful votes
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I will use this service again
July 24, 2022

Great people they helped me find the tree service I was able to pay

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Shower door installation
July 23, 2022

Many people responded. Finally, I chose Lion Glass Installation because it's licensed, reasonable price and reliable on all communications.

Date of experience: July 23, 2022
North Carolina
1 review
0 helpful votes
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The Angie site referred several companies to me that could not fix my issue. They just wanted to sell me more gutter guards. But, a few other individuals were referred that had the skill set and desire to fix what I have. I certainly had more than one vendor to choose from. However, I felt like the price for the repair really exceeded the amount of time needed to remedy my problem. Since the job was costed over the phone, there was no way for that person to kNow what was needed. In any case, $360/hr is pretty steep.

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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The experience is always easy. I fill out an information form describing the job and then I will get texts or emails from possible vendors. Then I just schedule the visits to get an estimate for the job.

Date of experience: July 22, 2022
South Carolina
1 review
0 helpful votes
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Tree removal
July 22, 2022

Quick response in companies vying for the job. Very pleased with the job when completed.

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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Amazing Referral Service
July 22, 2022

This service is absolutely amazing and helpful. I also appreciated the frequent phone calls to urgently help me with my requests although they were excessive.

Date of experience: July 22, 2022
New York
1 review
0 helpful votes
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I wasn't really looking to pull the trigger on my tree job but when I got the price and the incredible job from their referral, I was impressed and pleasantly surprised. Great, great service.

Date of experience: July 21, 2022
Iowa
2 reviews
0 helpful votes
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Very satisfied
July 21, 2022

This contractor was very professional, showed up exactly when he said they would, did a great job for us, we could not be any more satisfied with the job.

Date of experience: July 21, 2022
South Carolina
1 review
0 helpful votes
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Help given
July 21, 2022

Went on line with my project and calls and emails came in...

Date of experience: July 21, 2022
New York
2 reviews
0 helpful votes
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Reconstructed steps
July 21, 2022

Very pleased with the quick response from the vendors

Date of experience: July 21, 2022
South Carolina
1 review
0 helpful votes
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Septic crew
July 21, 2022

Wonderful experience with the Blue Ridge Solutions septic tank service. Great communication and work ethics. AWESOME!

Date of experience: July 21, 2022
Illinois
4 reviews
0 helpful votes
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Great Resource
July 21, 2022

The reminders and follow up are fantastic. Really appreciated receiving back up referrals in the event the first referrals did not respond. On the down side, disappointed more than half of the contractors did not respond at all.

Date of experience: July 21, 2022
Colorado
1 review
0 helpful votes
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Redo Hawai'i
July 20, 2022

Jason the business owner, is very communicative in finding out what the customer wants, and also instructing what they may need. Timely, easy to reach, professional in many ways. I would recommend him highly. You can actually see the gears moving in his head as he assess the job.

Date of experience: July 20, 2022
Michigan
1 review
0 helpful votes
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Fixed my name in settings but did not change name on review. I wanted to have my last name removed

Date of experience: July 20, 2022
Washington
1 review
0 helpful votes
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Back yard overgrown
July 20, 2022

He was very like jump right the next day boy I was happy he was going to be little later he Tex it was all good

Date of experience: July 20, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+369