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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The owner was able to quickly assess the job and provide a quote. He provided very useful information regarding what should or should not be done and adhered to this. He arrived on the day and time scheduled and completed the service in a timely manner. I was able to review the work with him as it was ongoing. I would use his services again and highly recommend him.
I've used Angie's service in the past and always have gotten excellent contacts
Very pleased with quick completion time and options for pricing. Great explanation of what they were going to do. Very happy to see owner on job site.
It is helpful to get list and average project costs. Then you can do further research on companies.
I had a very pleasant experience. They were very helpful and did everything I asked. Bravo will use the service again.
Contractor showed up and communication was good. I looked up their contractor license on L&I webpage and they had no issues.
I was having a challenging time finding the appropriate landscaper for the specific type of job. HomeAdvisor helped me to isolate the landscapers that specialized in the work that would meet my needs. It was quick and easy, and I ended up with an excellent provider that completed the work for me.
Produced two contractors within a short period of time, both local and seemingly reliable and responsive. To me, a contractor that communicates changes is great. As everyone is busy, this helps.
Think about using Angi. Don't know if this was an isolated incident or not. I picked this provider from angi list, made the appt a week before. Everyday I received an email saying the job was getting closer and they were happy I chose Angi. THE morning of the appt, a half hour before the actual appt, I get an email from them saying the appt was canceled! No reason given. Luckily I had the company's #. I called him and he was never contacted by Angi about the appt, but they very conviently charged him their fee anyway! He was able to come to the house the next day. I will never use Angi again!
Found HomeAdvisor on-line and was quickly given resources.
I was very pleased with the contractor and his crew on the quality and fast accomplishment of the job.
Okay the technicians were professional and showed up promptly to do the job
I was given several companies that did not call me back. The representative called me on numerous occasions and gave me another list of vendors, from that second list I made a decision and excepted a quote
Great no more problems with dripping ceiling and no more rodents entering the chimney
I started getting people calling me right away to help me with my problem tree services
Junk Grabbers helped me clear out and haul away things over a three day period in two different locations. The guys are very hard-working and great space planners/estimators. Highly recommend them!
Great work and very courteous professional installers. Can't say enough about our experience.
When I found them on line I thought great. I schedule the service & they charged my credit card for the amount that we agreed on. That day, the person never showed. I called him twice & he stated don't worry I will be there. 3 hours later I got charged AGAIN for the same amount of the service & a survey on how my service was. HE NEVER SHOWED UP. So, then I called & stated why did you charge my card twice & they just gave the run around about how they do that when you set up a job. I say yes, but it was charged again today & they say we need to give you to customer service. I got so frustrated I just ask to cancel the whole thing. I am still waiting for my now double refund of my money. Just be careful & always use a credit card because it the place won't refund the money I know the credit card will. There was NO customer service what so ever.
As I mentioned, I was 100% pleased with the employee
Good Service. I will be willing to hire home adviser again in the future.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members