HomeAdvisor (Powered by Angi)Reviews 8,480

This site says it does a background check on contractors... mine was approved in less than 3 minutes. What kind of check is that? They lied to me to get me to sign up and 5 days later I realized this tried to cancel... they said I was out of my 3 day window. Leads are complete garbage. Most of the time no one answers or calls you back. Home advisor just says we gave you a name and number so no refund. Complete GARBAGE!

I have been A contractor through home advisors for a short period. I have yet to earn one sale from their leads and I have been selling my product for 14 years. The majority of the customer leads they have sent me I can not even reached. The problem is they still charge you for the lead, regardless. I am finished and my next complaint is with the Better Business Bureau. Although I doubt that they even care. I have never felt more cheated and misled in my whole life! The free ride for them with me is over.

If you have been lucky enough to have a contractor from Home Advisor contact you... consider yourself fortunate! We have submitted two requests... one was 1 year ago and we are still waiting for someone to contact us to provide a quote. The other was submitted in February. We heard from only ONE contractor who says he only works in the summer months. At this point, even if I heard from anyone, I would be reluctant to use them based on the lag time for responding.

We started dealing with these crooks on 4-11-18 and tried to cancel membership after them taking 572.00 out of my account within 2 weeks which was 4-26-18. This company gives false leads and then charges 32.00 for that fake lead! They won't respond to your calls and keep taking from my account even though we cancelled them, I had to go in and close out my account and start another one so the deductions would stop! Which messed up my checking account severely! This company needs a class action law suit put against them to shut them down now! Anyone interested? Let's put these scumbags out of business and get all the money back to honest business owners that are owed!

I wrote another negative review of this company a while back but is has become buried by yet more negative reviews. This is all deserved.

I experienced all the same problems listed in the other reviews and it was very frustrating. I paid lots of money for nothing.

They wouldn't stop charging my account or cancel my account. The fake leads just kept pouring in. There were a few valid leads mixed in but they were junk as well. No one wanted to pay for anything.

Anyway, I told them I was going to the bank and put a stop payment on HomeAdvisor. Since this was considered fraud by the bank, they had to cancel my account and generate a new account number. This was a HUGE inconvenience but the ONLY way to get rid of HomeAdvisor. I had to setup my auto pay for many bills all over again and missed a few, so was late on those.

Anyway, they sent me a notice that I would get sent to collections and expected me to pay the chargeback fee as well. I told them they could take that collections notice and stick it where the sun don't shine and that I wouldn't be paying so just send me to collections. They realized I was PISSED so no point in trying to get anything out of me. They simply nullified my bills and cancelled my account at this time.

The funny thing was during the time they didn't cancel my account, I had negative things about HA written all over my company profile. They didn't do anything to block this.

We used them because of their misleading commercials three times. Every time some fast-talking know-it-all showed up and proclaimed they could do the job for a certain fee which we agreed to pay. Every time the three different men did not complete the work correctly and charged MORE than they estimated. We did a lot of online research after being burned and are convinced the site is owned and operated by the workers who have every incentive to lie and claim that they are honest and perform to expectations. NO! Do not believe the BS. Thrice burned, now we've learned.

Wanted to get my kitchen cabinets stripped & retained. Got two phone calls from painting companies. First company came out, measured and then went back to office to prepare a bid. The next day company called to ask if they could send another person out to take more measurements. Never heard another word. Second company I hired did not include the price of replacing hinges (I was too stupid I guess to realize that would be a separate job), workmanship was mediocre (I have a lot of re-staining to do) and when I contacted them to report the cabinet doors had shifted and were mis-aligned they never showed up. Very unprofessional (both companies) and I should have been suspicious when I went out on Home Advisor and saw nothing below a 4.5 in every review (for different companies and different projects)!

I've listed two businesses under Home Advisor. One of them is a window cleaning company. The other business is a carpet cleaning company. I've been listed with them for over 10 years, and signed up an activation fee that I was only hoping and wanting to pay just once.
Yesterday they took $308 from my bank account without me knowing it. They said they sent an email. My emails are rarely looked at. When I receive leads from Home Advisor it is usually through the app. I do not have time to filter what's good email and what's bad email. I tried to tell them I wanted my $308 reimbursed but they refused. I told them I was discontinuing the service and I wanted it reimbursed.

They said they had a policy to not reimburse money. That money was not authorized to be withdrawn from my bank account. They said they can give me credits although I wanted to just cancel. Everytime I try to relate my case the woman sounded like a robot repeating the same thing over and over again. They kept asking how could we make this right. I said I wanted a refund and they said that wasn't possible.

If they was going to charge my account all of that money they should have done more than send an email. I would have appreciated a telephone call or something coming through the app that I were more likely have seen. I would have opted to cancel the service for that amount of money that's going to get paid year after year after year. Home advisors a bunch of crooks. I've already complain to them to my bank. They fraudulently charged my credit card. I am also going to report them to the Better Business Bureau for fraudulently charging my credit card.
HomeAdvisor are a bunch of crooks and they will steal your money without you knowing it. They will charge your card an enormous amount of money not associated with your leads because they have your credit card. If you don't want to lose your money do not sign up with Home Advisor. They are a bunch of crooks. I've looked into what they've done and it was illegal. They are a scam artist that is that will take your money at will.

Home Advisor is great to help a new business get their name out there. We won some of the leads we received and met some really great customers. However, they give a disgruntled customer the ability to leave a review even if you didn't do any work for them. The call their contractors "valued" but yet, they do nothing to assist the contractor. Anyone can do onto your Home Advisor page and leave an unverified review. And the only option the contractor has is to respond. Would be nice if these valued contractors could rate the customers!

After signing up I got 5 leads. Three had incorrect phone numbers and one was just a guy who was curious how much a fence so I cancelled my account. the other one said he made a mistake. After i contacted HomeAdvisor to credit me they said that they will. I then received a bill and they did not end up giving me the credit. I spoke to a guy Brad and he was nasty. All he said was I'm Sorry all I can do is take payment from you. I asked him why am I being charged if the customer does not answer or if the phone number provided is a non working number. He responded that I should keep trying even for a years time. That was a very unprofessional way of dealing with such sarcasm. Please do not sign up with them. They will not help you with any issues regarding leads.

I was victimized by the so call business which appears to be a legit company only by the fact that it is associated with the Home Advisers website.
I recently had a job done on my drive way to correct cracks in the cement caused by a cheap job done by the building contractors.
I trusted these people because they were on Home Advisers website, which was a big mistake.
Fast forward to the job I paid this company $1,150 to take care of the cracking and a week later the cracks was more visible because of the fresh cement.
I called and they came to look at the job and I told them if they were not going to do it the right way not to do it at all, after three calls without any kind of contact they have not returned my calls.
I am kicking myself for letting these people take advantage of me, which i am usually very carefull in dealing with contractors of any kind.
Their way of repairing the drive way was tp put some kind of portland product in a slurry form, the very next week the cracks were back and after telling them they had to cut around the cracks and then fill them with new product they never showed up.
The product they used might have cost them all of $100 from Home Depot.
So if any one is considering have any work done by this Company or you were one of the home owners that was scammed by this company, before you hire them please go to [ BEEN VERIFIED] and enter the name Gregory Allen Meyers of Land'o lakes Fla. And you will get some information about the principles of the company
That would be Gregory A. Meyers, they father and son, they have an extensive record from Pennsylvania, so please do yourself a big favor and check them out, I have and i got a treasure trove of information.
As soon as I finish writing this review I am heading to the Pasco county sheriff's office to file a fraud case.
Doug Fla.

I got account with them because they lied to me... said everything I wanted I could have. I asked for weekly and biweekly services, they said was going to send me only those. They sent me many leads that I wasnt interested in, wasnt what I was looking for and do I have to pay for? They said me one price for lead and charged other... they was charging lead more expensive than the price for job was... nobody answered phone, email, texted back and I had been charged! I just wasted my time and money! This website is all about money and they dont care if you get customers. I am in a difficult situation and they stolen me!

After signing up several years ago I got three leads. Two had incorrect phone numbers and one was just a guy who was curious how much a water heater cost, so I cancelled my account. A year later HomeAdvisor hit my card for renewal. I called but no refund was provided, so I contacted the Better Business Bureau, who contacted HomeAdvisor and sent a message that my refund was forthcoming. After 2 weeks, still no refund. HomeAdvisor is a scam at best.

I wish I looked for reviews before signing up with them. After reading some reviews here, it makes me really sad to see I am not the only person who has lost money by trusting these smarties.
And even worse, looks like they thrive on new, small businesses like mine, people who are trying to get known and give new clients an image of being a trustworthy and reliable business.
Like other people here, I had a super friendly call, offering me lots of advantages, comparing themselves to their competence, and telling me I would not pay for jobs I don't get, unlike (they said) their competence.
Lies, lies, lies... I haven't got a single job since I signed up yet I have paid for 5. Getting a refund is almost impossible. You will not qualify for one for many, many reasons they keep up their sleeve.
One of the leads I got had the address of a home that was on sale.
Leads never answered the phone, or my text messages, or my emails. Leads never answered back, it really is like they never existed.
But hey, the fee exists, my bank account is a painful witness of this.
STAY AWAY is my advice. Just be smarter than I was and don't fall for this.
I know it is really hard to be seen out there with so many competitors and specially, so many competitors with experience. But I am just hoping that this bad experience and the money I have LOST serves at least for other pros to stay away from this scam.
Sad, really sad that some companies have no regrets when it is about making money out of our good intentions, our will to work as much as possible and our expectatives of making a living from doing what we know.
Shame on these folks.