HomeAdvisor (Powered by Angi)Reviews 8,482

No one is telling the contractors signing up that you have to be defending your wallet from the HomeAdvisor when they'll sneak a lead or few and charge, charge when you're not watching.
They entire business setup is about them to be able to sneak a lead once you sign up:
1. You will not be able to suspend a lead flow indefinitely.
2. You can only suspend a a lead flow for 2 days on your mobile device.
3. You'll have to do it on a regular computer to suspend for more than 2 days (maximum 30 days).
4. You'll have to call in during their business hours to suspend the leads for up to 90 days and wait for the supervisor to approve it (!).
5. No human in the the company will
Be able to issue a credit - computer decides for you and for them.

Once again a Good business idea has been ruined by a corporate greed...
Time to find an honest lead generation company.

I put my leads on hold, because I was being charged for a lot of false leads.
For example, a phone number would be given, and the "customer" wouldn't know what we were even calling for. Or, we would be charged for a "lead", and the "customer" was only SHOPPING AROUND. All the leads cost money, on top of the membership fee.
I was still being charged, even though our leads were on hold, so I cancelled our membership.
All around, HomeAdvisor was a pain to deal with, and stressful.
As a busy business owner, I expect more for my money, then chasing false leads around. Disappointing to have pay an unreliable company to "promote" my business.

Talking to HomeAdvisor's was the worse decision that we have made in over 20 years in business. Their sales tactics are overbearing, anything that they say can not be trusted, they begin sending you sales leads before you sign up for the service and then expect you to pay for the lead, even though they are false and not in an area that you work. If you cancel, beware, their collections tactics are worse than their sales tactics. They will not listen and threaten to ruin your credit if you do not pay any outstanding balance. The threats do not stop. Do not even consider using their service if you value your business. Find other ways to seek and obtain new business, anything is better than HomeAdvisor's. I would gladly participate in a class action lawsuit against them.

We called Home Advisors inquiring about how their service works. We told them we are going to discuss and we would get back to them and to not charge our credit card until we get back to them. Well... a few days later they charged our credit card the $397 annual fee. After 3 length phone calls, all three times being told I would get a refund... no refund. Then I noticed another $67 charge for leads! Another phone call telling me I'll have my refund within 24 hours for the annual fee and the lead fee... 6 days later, still no credit to our credit card. I will be calling my credit card company tomorrow to dispute the charges. This is complete bull$#*!.

Extremely upset with homeadvisor. Over a short period of only a few months they have taken hundreds of dollars from our company with little to no return. When talking to customer service they promise refunds and to help but never deliver. We were promised a refund multiple times but after the phone call they never sent it. When I refuse to get off the phone until receiving a refund they just continue to transfer me to all sorts of people and when I still didn't hang up they tell me I was lied to by their employee and they can't help me. If I were to do that to a customer I would be put on blast in reviews and they would demand their money back until they get their refund. Never work with this company

I am contractor and i ma pay for star about this service 280$, from homeadvisor service evryday give me call 10 time a day for believe this service and to register and after that never nobady calll me and they chargj me for fhone call about never go thry, becouse i am calll fhonr nomber from homeadvisor service and the
Anser ist; 'i dont know for whit tolk about' be service, they ist falso servoce ist mafia ist fraud. Plz dont believe this service.

Keep in mind that I've become entirely frustrated by their BS. As a consumer you should know that they charge the contractor for each referral sent regardless of outcome. The scenario I've experienced again and again is they send referrals during the weekend which is way outside of my posted hours of operation and still collect a substantial fee upwards of $15 each. They've also collected fees for other contractors for the very same referral! This is after the initial fee of $347.98 to join with promises of qualified leads galore. Their explanation to me is that is my fault for pausing my leads just before the weekend, that made the leads turn on automatically 2 days later on Sunday.
I smell a class action suit coming. Shame on what was the very reputable Angie's List, for selling out to this Racket.

So, after seeing all of the advertising, I thought I would check for a service in my area. It has been a nightmare since April. Home Advisor does not vet anyone. They rely strictly on reviews. Well, if I have a large family and circle of friends, I could also be top rated! My experience has been horrible with a contractor I found on Home Advisor. I would say AVOID AT ALL COSTS! I spent close to $9,000 and the job was not completed properly.

We signed up with HomeAdvisor after an extraordinary amount of calls from one of their sales crew. We were told they had "lots" of work to match our company profile. We immediately began receiving leads for work that did not even match our line of work. We also received MANY duplicate leads. I finally put our account on hold as we never got one job from any of the leads after calling, emailing and texting them. The final blow was when I got charged for "MhelpDesk" this is a service I never signed up for and HA would not issue me a refund because "I did not cancel the MhelpDesk before I was charged for it" How could I know, I never even signed up for it. Anyhow I would NOT recommend anyone sign up for this service as it totally fails to deliver on what it advertises.

As a custom home builder/renovator I signed up for HomeAdvisor to generate leads during the slower winter months. The service rep I spoke to said we would not be charged for the first five leads to see if we liked what they brought in. Over $1,000 later and six worthless leads I have cancelled our account. They charge for ANY lead they send your way whether or not you contact them and the leads are not vetted/screened. Learn from my mistake and DO NOT WASTE YOUR TIME WITH HOMEADVISOR.

After an initial complaint because Rick did not advise me in time he couldn't show up the day we had agreed upon, he came yesterday and did a very good job painting my lanai. It's extremely difficult to find painters willing to do small jobs and I was very happy with the result.

Hired Forum Outdoor Designs LLC to build a carport & it took twice as long as it should have. They failed to cover an unfinished area & when it rained it leaked in the house. They repaired it & it leaked again. Their contract stated that they had a 2 million dollar insurance policy that covered materials & workmanship, but when we told their principal owner, Bill Schereck that we wanted to get a qualified company to do the repair work, he said that he was filing bankruptcy & the insurance wouldn't cover it. So we are out not only 30,000 that we paid for the work, but an additional 2250 for the repair. If anyone is considering hire them, I would think twice.