HomeAdvisor (Powered by Angi)Reviews 8,482

I think home advisor should have some kind of screening process in place for who they give work to. I had an awful experience with a woman name Teresa Williams and her workers doing half a** work. Her whole crew look like a bunch drug using criminals that I would've never hired if I had to go and do the hiring myself which is why I turned to home advisors in the first place. Maybe its a fluke that I got the crew I did for my project but regardless I don't think I will be using home advisor in the future.

As one of the reviewers before me, I have not posted a negative review in my life but this wins the prize.
If you like to keep your hard earn money, stay away from Home Advisor. It is a big scam. The salesman paint you a beautiful picture of how great it is going to be when you sign up. You will increase your profit margin on the jobs because homeowners choose you directly. You will have a freedom of working in whatever area you choose, blah blah blah.

I signed up to fill in any down time we may have as we are quite busy most of the time. When I talked to the sales man, he said we can pause the leads and turn them back on whenever we want to, that turned out to be a lie. The most you can pause the leads is 30 days and they automatically are ON after that. Here is the kicker, they ask you what is your "market match" (the projects that you definitely would like to do i. E: deck, siding, bathroom remodel, etc) and guess what, they send those leads without you even selecting them and you get charged up front.

I have disputed the amounts charged by HomeAdvisor with my CC company and got the money back but guess what, they send those amounts to collection agency, (in sarcastic voice)SHOCKER- right?

Nevertheless, I have not used a single lead from this company and I am light $2,000.

BE AWARE! DO NOT SIGN UP!

HomeAdvisor (formerly ServiceMagic) uses deceptive practices. They will send you bogus leads and a couple of "real" potential customers but they charge you for the fake leads even if you bring it to their attention that the other leads were not real people or real addresses listed. This is downright criminal. They will steal your website traffic, they will sell your information to any 3rd world country who will pay for your information and they will call, text and email you 2, 3, 4 times a day. They are a huge problem why small businesses are failing online. Stay away from HomeAdvisor if you have any common sense, don't become another victim.

I wish I would have done some research on homeadvisor before signing up and paying over $200 for there yearly subscription.
Every time I would reach out to the leads they sent no one would ever respond back I was starting to question if this info was even real to begin with.
Luckily only two people reached out to me and I made my money back and after I made my money back I stopped using HomeAdvisor and would pause the leads and If you aren't on top of it they automatically turn back on and be flooded with 8 leads each costing at $20. Sometimes leads from locations I wasn't able to service would come in.
When I called homeadvisor to cancel my service they said they won't until I pay the outstanding balance of $500+ and I told them I refuse to pay for leads I never reached out to I purposely kept trying to avoid them by pausing the leads and if I wasn't on top of it I would get flooded by leads. They didn't seem to care so I hung up on them and they were still sending me leads. I got so fed up that I turned off the locations I was able to serve And the leads stopped. I now received a voicemail call from a collectors on homeadvisor behalf. So beware and don't ever use homeadvisor.

We started using homeadvisor a couple years back, the prices for leads were bearable the minimum lead costing around $15, we quit using them because we got busy with new construction work and decided this last year to renew our membership with them so we could gain more service calls, now the minimum price for a lead is $29! You also don't get any options to have your lead credited back like they used to provide. I use be able to get a credit back if someone didn't answer their phone, or if i left a voicemail and my call was never returned. Why should I pay 30-50 dollars for a customer not to answer their phones, its WRONG! When I called to complain about it they were incredibly rude and pretty much said it is what it is. The information they receive is FREE from consumers and they are charging small companies like myself to compete with the larger companies who can afford to dish out 30 dollars a lead and not matter if they win the job or not. I think its disgusting what they are doing and how they are charging contractors, with no guarantees or options to to get your money back on faulty leads. If you enjoy gambling and losing a lot I suppose I suggest this company. STAY AWAY.

Home advisor has sales people that will promise you the world they promise multiple leads and a nominal fee then what you find out like me 8 out of every 10 leads are completely bogus phone numbers that no one ever answers the phone there's not even a voicemail that you can leave a message on. When you do get through you will hear things like they don't need the service that you're offering or in my case as a swimming pool contractor they will tell me they don't even have a swimming pool at that house they don't want 1 at that house and they're not considering 1. You call home advisor back and they will take 3 to 4 days to decide whether or not to refund you the money for that lead. Majority of which will never be refunded home advisor in the beginning work out very well for me I have to say that to be fair but here lately they rob my bank account on a weekly basis and I rarely get anything for it I am currently up to about spending a little over $200 for every good lead when you account for all the bed ones that you're stuck paying for as well Home advisor has become a very large company and money has become their God they could care less about the contractors or the customers their priority is money and that's it any advice I could give anyone would be to please stay away and save yourself the money and the headache of having to constantly watch the people at home advisor as they come up with new and improved ways to pillage your bank account every Friday

Absolutely horrible - they track down contractors off the internet (Google I'm assuming) and lure them in with promises of big leads (jobs) and plenty of work, when in all actuality all they do is send you a bunch of "leads", majority of them bogus. The people on the other end didn't even know what we talking about when we called or the phone number was disconnected. They do not care about their customers. They have no idea who these contractors are but as long as their willing to pay $ 100 + for each lead, it doesn't matter. We did not get one job... but paid their sign up fee of $ 185 and then over another $ 200 for "bogus leads" so my husband stopped answering his phone, the guy told him if you don't want to work, don't answer, and at that point we were so done with the company that we ignored the calls since we didn't want to pay any more money for Bogus leads. Then more than a month later we get a letter in the mail from Home Advisor that we owe them almost $2000. 00 for "LEADS" which we did not receive or contact any customers. They are not willing to come to some type of compromise. We did not get one job, not even one. They are scammers and take advantage of the working man.

If you like being stolen from and having money directly taken out of your checking account without your authorization getting leads that don't come to fruition and basically allowing someone to steal from you HomeAdvisor is the way to go for! When you try to get the money back that they stole from you they tell you that that's not their policy that they can't give you your money back a bunch of slimy little techniques on the other end of the phone that you just want to strangle and basically you've given them the keys to your wallet. The leads turn on while you're sleeping sneakily and you wake up with two or three leads in the morning that they've already charged before and they won't give you your money back it's ridiculous whatever you do as a home service professional do not ever sign up for HomeAdvisor!

They set you up for failure. The leads I was getting were not serious buyers. After learning that the leads were garbage I would pause my leads. But they only let you pause for 2 weeks at a time. As soon as you forget to pause them one time 4 or 5 trash leads would come flooding in at the same time. They got me for over $300 like this multiple times. After I was already stuck with these leads I would reach out to them and sunrise sunrise. They were trash. Horrible experience

This company scams contractors and potential clients! They go after contractors, get them to sign up and then charge them for every call they receive. They do not research the companies they promote so if there is a bad contractor the customer finds out the hard way. Even if a contractor tries to cancel their account with HoneAdvisor, they continue charging them and refuse to refund their money. They do not care about their customers. They are greedy and despicable!

As a business owner for over 10 years i would with branches in 3 states i suggest not wasting time or money on homeadvisor scam which is that you pay so much and will get next to nothing and they even send you leads to customers that do not know there info is being sold and d not want anything to do with companies calling that way. Home advisor is the worst and angies list has just gone down hill for a few years now you pay more and get less and less. Run away from home advisor