HomeAdvisor (Powered by Angi)Reviews 8,482

So great salesman, he sold me temporarily. I research more and my fears where all over every review. So I call all day the following morning no answer all day, just hold, then lose call(they hung up). Finally the next morning after being on hold for 2 half hrs I call as a customer wanting to hire a pro. BOOM! Answer long story salesman said "your card wont be charged until 72 hrs later so try out a lead and see what you think".
Lie Saturday at 6 (when everyone is at dinner they sneak an email in saying I'm approved. The 299. Fee was taken off my card. Call em again they tell me 3 to 7 days you have your money 12 days later they say 30 days n no one has control over anything.
They will scam u with fake leads. They ain't even real number or names. How is it legal to do this. Saleman lie, they sell you false leads, take what they want out your account. You gotta sign up for 650$a week of leads to. "Hey u go ahead and try it out". Haha open it now they have $299+(lead)$50,+$650 hmmmm. Shame. Even managers lie and take no responsibility

I tried to get a Drywall contractor using this site.
They send me a "contractor" who gave me the lowest price of all the ones who bid from other sites. Because, i speak Spanish language. I was able to get more information than the regular american Homeowner can get. Results/ The guy is not even legal in the USA.!
What it will happen if the guy decides to get my down payment and disappears? It is completely ridiculous that this happens in the USA. It should be a state regulation over these kind of online businesses. No wonder they want that you get the County's Construction permit. Be aware! Referral from Home Advisor doesn't mean that you are legally protected.

I had a plumbing need that was inside of a wall. As a matter of course if water pipe is inside of a wall I won't touch it. I see the HomeAdvisor.com ads on TV like everybody else does. I went on line and described the job. I got a great number of "Home Advisor.com Approved vendors all anxious to help immediately. I picked one with the most high ratings and called and made an appt. The "representative" from the plumbing company showed up promptly and was very polite and cordial. I showed him the task at hand. He asked about any and all plumbing issues I had, or might have? He noticed my water heater lacked an expansion tank and proceeded to tell me that "that is against the building code and that my life was in danger!" I replied, "For now, let's look at what I called you for, shall we?" He looked at the task in a pensive manner. I told him that this job is for "time and labor only and I use only Moen valves." He used some app on his phone and quoted an inclusive price that was 60 plus percent higher than what the current Means Book averages. I asked him, why his bid was as high as it was? He replied, that his bid was quite reasonable, and that he could have a plumber here in one hour to "take care of that!" (I am a licensed civil engineer and know full well the prevailing cost for this kind of work) I informed him that: " Sir, you have wasted both your time and mine would you please leave! He replied, I have to pay to be recommended by HOMEADVISOR, and it's not cheap." I did call another plumber with just a name and phone number that 4 days later did a great job at a little less than half of what this HomeAdvisor crook quoted. My advice: HomeAdvisor is a scam that at the very least victimizes honest contractors and attracts shyster contractors. I would advise all people to stay away from Home.Advisor.com vendors. Period!

I was under the impression that Home Advisor was a third party to get a home owner in touch with the right professionals for the right job. I booked a house cleaning (very straightforward if you ask me) for a move out clean. Booking was very easy, however you have no idea who is coming or from what company. I followed up with Home Advisor before the cleaning date to verify time and also that the cleaners were bringing their own supplies. Communication was easy and prompt with Home Advisor.

However, on the day of cleaning, a single woman showed up with a small Walgreens bag with "all her cleaning stuff." This is a 1700 sq ft property and I had requested extensive cleaning including inside the cabinets, fridge, and oven. She did not even have a broom or a mop. Even worse, how could one person possibly do all that cleaning alone? She was allotted 5 hours for the whole job. Needless to say, she did not get to half the house. The places she completed were done well, but half the house is still dirty and I ended up finishing the job between 9pm- midnight to be able to get the house ready for a tenant to move in (and I have a full time job to go to, which is why I hired someone in the first place).

Home Advisor was prompt to address my complaint about what happened and I am satisfied with their resolution. However they made a point to tell me "we only book 1 professional so next time feel free to book 2." So... If I had requested a kitchen remodel would they send 1 person to do the whole thing? How does that make sense? Aren't you supposed to send the right people for the right job, meaning assess the project and hire out the appropriate team?

Overall I am not a fan of being in the dark of who exactly a third party is sending out to do a job. In the future I will just go directly through the vendors.

Received call from Bode tree service. They came when they said they would and also on time. Very respectful crew and job well done. Reasonsble as well. Mrs Gonzales Harlingen Tx

It's a been a couple of times now- Home Advisor gets you sometimes the most unethical, rude, unsavory scammers.And even in cases when they are on the call along with a service provider and they witness the Service provider being very rude to the customer when discussing quotes on a given project, they stand by quietly and do absolutely nothing- they take no action.So if you want to get scammed by one of the shady providers on their website or want to verbally abused, use Home Advisor.Or else, i found it is better just to do a google search and providers pop near your current location on Google showing google reviews of each provider. Will never be back again on Home Advisor anytime soon!

Home Advisor bought Angies List and is working together to scam Contractors. I get leads from Angies List that I pay a monthly fee. I call the customer and set appointment, next thing you know I get the same lead from Home Advisor and I call the customer and ask if they contacted Home Advisor and they say NO I only contacted Angies List. It has happened more then a few times! Why rip us off? We are their bread & butter! We the Contractor pays all their bills and make them profit!

If you are a contractor and Home Advisor is bugging you with promises of a steady lead of eager homeowners... RUN! Do not give these scam artists free reign of your bank account.
They charge you a lead fee to send you homeowner contact info, even if the homeowner is window shopping or simply browsing ideas. When the homeowner doesn't call you back, after several attempts, you're somehow still "ineligible for a refund" of fee HA charged. Customer service promises to send an email of explanation, no email ever comes. They take your money (as well as the money of the two or three other contractors to which they referred that same lead) and they don't look back. They are 100% scam artists.

Do not use this company!
"I won't recommend this company to business owners. I got ripped off for $1000 and all what I received poor customer service. I never talk to as many unhelpful robotic managers unable to help to resolve customers needs and concerns. Sales team trained to tell you beautiful story how they will help you to support your business and not even one word about non-refund policy if they can't provide you service to your expectation! Way to go! WEEEE- take people money and do not take responsibility for not well trained personal. Everyone I spoke to knows only one fraise- " I apologize, no one will be able to help you". Wont be surprised if they go out of business."

I had a verified appointment with a contractor. The contractor didn't show up at the appointed time because he advise Home Advisor didn't confirm it with him. I took off work to be there for that appointment. I called HA and it sounded like there was a party going on in the background. First the HA advisor couldn't help because he was experiencing computer issues but during the call it came back up. He apologized and wanted to reschedule. I said no because obviously your group didn't do their job and verify with the contractor in the first place. Called corporate to talk to someone in charge. On hold for 15 minutes and couldn't get through. I am in the middle of a large remodel spending over $50K on it. Looking to HA for contractors. I guess HA vendors will miss out of my business because this experience has been frustrating due to the incompetence of Home Advisor. To the management team of HA: please get your act together. This was a frustrating experience.

My husband own a small company and every time I look at the business account, HAdvisor redraw shows up almost every week. The fees sometimes are over $1000. UNFORTUNATELY, my husband doesn't get. It absolutely ridiculous to spend money for leads and not getting any job. The worst is that they send the lead to more than one company. So, if the lead cost $56; all the company that receives the lead get charged that amount whether you get it or not. RIP OFF