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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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My experience was very rewarding. I was able to get four (4) quotes from my initial action on Home Advisor's website. The plumbing respondents were all professional and capable of understanding and communicating my specific plumbing (brand) needs.
The contracts were quick to contact me and the complete the work nicely.
I had a mole in my back yard tearing it up, Nick was GREAT! He took care of it in 2 days, but we still have the cages in the back yard for a while until Nick says it is ok to remove them.
The work set up part was a mess considering Anti is telling me they want to charge me a cancelation fee when I had canceled one appointment when I made the accual pointment. The phone representative was a little hard to understand for me but I thought we had settled the mater considering I only needed the job done one time.
There are many people that do not like doing business on apps from their phones and communication with Angi seems to need improvement, and there are some people that have no computer at all.
They recommended a plummer for gas work, overcharged for materials continually broke appointments lousey work
I contacted Home Advisor on line. They called me the next day and set me up with a contractor. I spoke with the contractor and he came to my home the next day. He worked on my computer and was able to solve the problem to my satisfaction. The process was very simple and easy.
Repairman was prompt, courteous and thorough. Completed job, cleaned up after self, refrigerator now working fine
If I could give a lower score than 1 I would. I never used Home Advisor or Angie. I do not appreciate my Google search being snagged up by these companies and spreading my phone number, email all over the internet!
You are unable to see reviews, all you get is their star rating and how many reviews they have. Home Advisor only shows you 5 good reviews and will not let you see all reviews. Bad reviews are hidden from customers wanting Home Advisor's services. Why have reviews?
I had Plumbing issues, that caused water Damage, that had dripped thru my Floor, into the Ceiling in basement Family Room. Water Mitigation and Clean up, had to cut a 4 x 4 hole in ceiling, to remove wet drywall and prevent Mold from growing. Patch Boys came, and Hole was patched, and repaired, and re-textured to match rest of ceiling. I will Use them Again in the Future!
Home advisor matched me with a good company that was able to execute the job efficiently and with good quality.
Surprised to find out Angi charges for referrals even if contractor doesn't get job. My query led to three referrals. Easy money for Angi, not sure it's worth it for struggling small biz.
Top Choice Renovations did an excellent job rebuilding my deck. It required a new floor (2x6's), and after removing the floor boards, they found four beams (2x10's) that had to be replaced. They were very courteous and hard working, besides the excellent job on the deck, they finished with a good clean up. I would highly recommend them for any outside deck job.
Angie provided several reputable companies to work with. Competitive prices were obtained; quality and service were considered.
I hired R&A Remodeling to remove a built in entertainment center and replace it with a large TV mounted on the wall. I got R&A from Home Advisor and R&A did an outstanding job.
Don't know about home advisor, this company called back before I put the phone down and was here in 45 minutes for the estimate. I have called before for other projects ie roofing, siding, grading days of no response.
Got a great experienced contractor, did exactly what they said they would and completed it when they said they would. Flawless transaction.
Work is superior and very happy with the results. They showed up when they said they would and kept me abreast of the progress.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members