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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Outstanding work and done in a timely manner. Very satisfied with completion.
After getting three quotes for tree trimming I selected Top Notch. The owner was professional, punctual, accommodating, knowledgeable and reasonable pricing. His two workers and himself trimmed three of my trees. I will continue to use them for this project.
Filled out form and submitted. Got 2 calls within hours. Chose one. He showed up the next morning to start work.
The tree trimming repair experience was great. The faucet repair was expensive and i had to re-repair it with parts i had. The slider door was a fair job for a fair price.
While I appreciate the immediacy of responses, I work from home during the day and really would have preferred initially corresponding with companies by email. I stated as much in the description of work to be completed but no one paid attention to that. Instead, we had people just show up at our door and I fielded calls while I was trying to work. Also, I immediately started getting more general emails from Angi/Home Advisor which I really didn't want. I spent the next few days unsubscribing from those. I felt bombarded. I prefer a more methodical approach to finding services.
I only wanted a tree that NOVEC had to cut down from it falling on the power line. They asked if there was anything else to be done & I asked for an estimate to top 4 ornamental pear trees & 2 Crepe Myrtles. Was very pleased with the price they quoted me and I let them do it. Was also pleased that they had a team of 6 to do everything which is how they did everything in approximately an hour & a half. Plan to use them again.
Jose not only provided exceptional work, but he also provided exceptional five-star customer experience. I would recommend him to my neighbors.
Some contractor called me even I hired one.
I hope it should stop.
It is a wast of everyone's time.
Recommended me a great company to help me fix my air conditioner. The owner of the company recommended came after hours and was very friendly with reasonable prices.
Excellent, they called me to get the details of the project. We were given 3 options and chose J&J Painting.
I had no idea where to start, I needed my bedroom floor to be replaced. I started searching home adviser and I received few referrals. Home advisor is easy to navigate. I received the results within few minutes.
Wonderful job quick fast and easy worth every cent
I had called another company and they wouldn't even come look at the door without me paying a $50.00 service fee. I am so glad Brian saw my request and saved me that money. He did a great job and is out to help people.
Reputable business through Angi. Tech was knowledgeable and efficient. Had all necessary parts required in his vehicle. Explained the repair in detail and provided options for the repair. Good person.
We needed to have a water heater replaced. The old one failed and Marion provided a written quote on a Sunday evening. He provided a fair price, was familiar with our condo units, and promptly was able to install a new water heater.
I looked into Angie and Home Advisor to get suggestions on who locally could redo our backyard with a new large patio. The suggestions were plentiful and the first contractor that was recommended was the one we selected. Very easy and painless process.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...