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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I'm moving and needed quite a few services, from locksmiths, to deck repair and cleaning, to siding, to electrical. The recommended providers follow up less than half the time, and when they do, they either can't provide what I needed (in particular deck repair - I was referred to several providers who only do deck cleaning, not repair, in spite of the fact that I chose deck repair as the service needed). And then they try to sell you a sight unseen estimate for a provider they book themselves. All in all, it's been a mediocre experience at best.
Benjamin R -- this proiect ended up in complete disaster. Wallpaper completely ruined and must be replaced. Paint job mid-level. Must be retouched and repainted in many areas. Please very disrespectful and complaining. Excessive cost to me: new wallpaper, repainting, unable to wash and dry clothes until job is finished. All in all, I am very dissatisfied. How can a company such as yours send out such unskilled workers. I will not pay for this job and feel out I am out at least $500. Carole White
Dave and Dan of T&T came over within 2 hours of my calling them to repair a roof leak. They replaced wood underneath the shingles, fixed the air vents that caused the problem, and installed new shingles. I called them at 9:30 and the entire job was complete by 3:00. They answered every question politely and in detail. I recommend their services to anyone and will hire them again if the need arises.
I immediately received calls on my project and quickly found the professional I wanted to work.
This company is not worth the time to use.
They promise you workers and when nobody shows up they still charge you for their services!
I needed my storm door fixed so it would close correctly.
Top notch service from consultation to job completion. Prompt, professional, friendly, and competent. Stump Grinding Solutions LLC did a very good job grinding 5 small stumps in my back yard. Exceeded expectations by smoothing/leveling area not included in the original estimate. Well done!
I requested bids for a fence replacement project. Bid requests were sent immediately and I started receiving requests to bid within an hour. I received bid requests from three companies and had them review and provide bids. The range of bids seemed to be extreme from low to high and from sparse detail to a fair amount of cost analysis. I chose the middle bid due to detailing of the project and amount of explanation given for variables related to this project. Timing of completion was not a factor in the decision but the contractor was very accommodating with my time schedule and completed the work sooner than I had expected.
Language difficulties led to incorrect booking. Had to call five times.
Great recommendation from Home Advisor. Austin Kimball provided the service I asked for and was very professional. I would recommend Home Advisor and Austin in the future.
Positive, effective, completed the job, pleased. Plan on hiring in the future
HELLO I WANT EVERYBODY TO KNOW THAT I WOULDN'T CHOOSE THIS WEB SITE FOR ANYTHING ELSE I HIRE A HANDYMAN FOR SEPT-3 HE SUPPOSE TO ARIVE AT 9:00 CLOCK HE SHOW UP At 4:00 CLOCK AND WHEN HE GET THERE HE LOOK LIKE HE HIGH OFF SOMETHING AND HE DON'T KNOW WHAT TO DO I WANTED SOMEONE TO PUT A SWING SET TOGETHER FOR ME HE DIDN'T FINSH THE JOB AND HE WAS SMOKING, AND THEY LEFT WITHOUT TELLING ME HE WAS GONE AND HE DID A SORRY JOB AND THEY LEFT TRASH IN MY DRIVE WAY. THAT WHAT I GOT SAT SEPT-3-22.
They refer the BEST and you get to have more than one professional to come out and assess the work to get quotes and YOU get to choose who you wish to hire based on price, and quality work. You can ask them to show you pics of prior work to help decide and choose.
I signed on to Angi's List because my garage door wouldn't open. I requested several quotes, but most couldn't come out until later this week. This morning I tried again & as soon as I select Prolift Garage Doors I got a response & a call. I am very satisfied with this company & glad Angi's list has them listed with their company. Superb company to use.
Very happy with the service Angi provides, gave me several options. Helped me find a business in my area that provides prompt, honest and reliable service.
I will definitely be using Angi in the future to help find experienced, honest businesses for future projects.
Ask Angie and got a reliable contractor. The two man team kept commitments and guided me through adaptions of an old floor redo
Presented with only sketchy design and implementation detail, ANGI provided crucial information to complete a difficult design and construction home safety project.
All persons connected with this completed project were helpful and courteous. My thanks to all.
Had roof rats and used Castros Critter Removal.
Very professional and followed up and called before arriving.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...