HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Florida
2 reviews
0 helpful votes
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We hired Ozzy Electric to move a light switch from a garage into a rear cottage bedroom.

Date of experience: September 12, 2022
Florida
1 review
0 helpful votes
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Reviews are important
September 12, 2022

The contractor was as indicated by the description and the reviews.

Date of experience: September 12, 2022
South Carolina
1 review
0 helpful votes
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Conserva Irrigation
September 12, 2022

For your irrigation problems, they are the best, and they are on time, give them a try. Call *******824

Date of experience: September 12, 2022
Alabama
1 review
0 helpful votes
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I found a great cleaner, but, overall, this site leads you to expensive people, then blows up your phone with texts and phone calls.

Date of experience: September 12, 2022
Texas
1 review
0 helpful votes
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Excellent customer service!
September 12, 2022

The process to find an experienced worker to fix my countertop was fast and easy. From start to finish, my countertop was replaced within three days. I was very happy with the service!

Date of experience: September 12, 2022
Maine
1 review
0 helpful votes
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Kitchen light problem
October 12, 2022

I am very pleased with IGM Electric and the work was that was done in a very timely manner.

I much preferred the old "Angie's List" that I had used in the past for another problem. I can't tell you how annoying it is to have so many calls, texts after I had hired IGM. How do I stop this? It is most annoying. I will think twice before using this app again.

Date of experience: September 12, 2022
Utah
1 review
0 helpful votes
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Helping with yardwork
September 11, 2022

Angie's list help me out numerous times with different projects thank you.

Date of experience: September 11, 2022
Colorado
1 review
0 helpful votes
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Tree trimming
September 11, 2022

Excellent job very polite and clean u was great I would recommend them

Date of experience: September 11, 2022
Rhode Island
1 review
0 helpful votes
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Over all satisfied. The job was completed and they cleaned up after themselves.

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
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Retaining wall
September 10, 2022

I had different companies contact me in less than 30 minutes to discuss my project on a Saturday.

Date of experience: September 10, 2022
New Jersey
1 review
0 helpful votes
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Trash/Junk removal
September 10, 2022

Excellent efficient professional hardworking -
Highly recommend-

Date of experience: September 10, 2022
Florida
2 reviews
21 helpful votes
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Helpful with initial list of contractors
September 10, 2022

Home Advisor was very helpful in finding contractors in the area. But, you still need to do your own research. I had a contractor come out and give a quote significantly less than everyone else, but when I started to ask about insurance, they ghosted me. So, you can't assume that contractor's license and insurance status has been pre-verified.

Date of experience: September 10, 2022
Washington
4 reviews
19 helpful votes
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Starts out great.
October 10, 2022

Starts out wonderfully. The CSRs are very warm and welcoming. They're quick to answer all your questions, and very responsive to any message sent to them. But then, their contractors stop showing up, when you call in to let them know what has happened they tell you you're either lying or that you did something to make the contractor sit outside for a half hour until the contractor went to their next booking. I was ghosted four times by their contractors, and each time I called in, was given the same BS responses. I paused all future bookings because of the issues that were going on, and was told no additional charges would be in place. Three more times I was charged. Each time, was only given half of the charge because they kept up with their story about the contractor sitting outside my home but was never allowed to complete the service. Three times I screamed about it and was finally given a full refund, told I wouldn't be charged again, and that the issues were being addressed. I stopped believing them, and changed my card info to one of my old cards that was still active, but tied to an account with less than $10 in it. These people tried charging me $108 every single month, three times a month, for the next three months. Do NOT SIGN UP FOR THEIR SERVICES.

Date of experience: September 10, 2022
Idaho
1 review
0 helpful votes
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Leaking gutters
September 9, 2022

Good. They were friendly, fast, and knowledgeable.

Date of experience: September 9, 2022
California
3 reviews
0 helpful votes
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Actually pleasantly surprised.
September 9, 2022

Needed tile and grout cleaned. Checked out several operators both you recommended and I researched. Doug Moore is the best.

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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Good company
September 9, 2022

I am happy and satisfied now that our AC is working

Date of experience: September 9, 2022
Arizona
2 reviews
0 helpful votes
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Severral good roofers came to bid
September 9, 2022

I had several good roofing companies come and bid on the project. I chose the one that I believed fit my needs the best. They were nbot the cheapest nor the most expensive. The work was excellent and the price was very reasonable for what I wanted and received.

Date of experience: September 9, 2022
Tennessee
1 review
0 helpful votes
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The best lawn and garden service ever.
September 8, 2022

The team of three did an excellent job and I will hire them again!

Date of experience: September 8, 2022
California
1 review
0 helpful votes
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Great job Angi
September 8, 2022

Angi gave me a variety of options. I chose one and my service was complete the next morning. That's what I call customer service

Date of experience: September 8, 2022
Texas
1 review
0 helpful votes
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Amazing work!
September 8, 2022

The company came and fixed and installed extra sprinkler heads. Installed new sod in front yard after preparing the soil properly. Cleaned gutters and washed windows. The guys were always so friendly and personable. Outstanding work. Well worth the money.

Date of experience: September 8, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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