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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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We hired Ozzy Electric to move a light switch from a garage into a rear cottage bedroom.
The contractor was as indicated by the description and the reviews.
For your irrigation problems, they are the best, and they are on time, give them a try. Call *******824
I found a great cleaner, but, overall, this site leads you to expensive people, then blows up your phone with texts and phone calls.
The process to find an experienced worker to fix my countertop was fast and easy. From start to finish, my countertop was replaced within three days. I was very happy with the service!
I am very pleased with IGM Electric and the work was that was done in a very timely manner.
I much preferred the old "Angie's List" that I had used in the past for another problem. I can't tell you how annoying it is to have so many calls, texts after I had hired IGM. How do I stop this? It is most annoying. I will think twice before using this app again.
Angie's list help me out numerous times with different projects thank you.
Excellent job very polite and clean u was great I would recommend them
Over all satisfied. The job was completed and they cleaned up after themselves.
I had different companies contact me in less than 30 minutes to discuss my project on a Saturday.
Home Advisor was very helpful in finding contractors in the area. But, you still need to do your own research. I had a contractor come out and give a quote significantly less than everyone else, but when I started to ask about insurance, they ghosted me. So, you can't assume that contractor's license and insurance status has been pre-verified.
Starts out wonderfully. The CSRs are very warm and welcoming. They're quick to answer all your questions, and very responsive to any message sent to them. But then, their contractors stop showing up, when you call in to let them know what has happened they tell you you're either lying or that you did something to make the contractor sit outside for a half hour until the contractor went to their next booking. I was ghosted four times by their contractors, and each time I called in, was given the same BS responses. I paused all future bookings because of the issues that were going on, and was told no additional charges would be in place. Three more times I was charged. Each time, was only given half of the charge because they kept up with their story about the contractor sitting outside my home but was never allowed to complete the service. Three times I screamed about it and was finally given a full refund, told I wouldn't be charged again, and that the issues were being addressed. I stopped believing them, and changed my card info to one of my old cards that was still active, but tied to an account with less than $10 in it. These people tried charging me $108 every single month, three times a month, for the next three months. Do NOT SIGN UP FOR THEIR SERVICES.
Needed tile and grout cleaned. Checked out several operators both you recommended and I researched. Doug Moore is the best.
I am happy and satisfied now that our AC is working
I had several good roofing companies come and bid on the project. I chose the one that I believed fit my needs the best. They were nbot the cheapest nor the most expensive. The work was excellent and the price was very reasonable for what I wanted and received.
The team of three did an excellent job and I will hire them again!
Angi gave me a variety of options. I chose one and my service was complete the next morning. That's what I call customer service
The company came and fixed and installed extra sprinkler heads. Installed new sod in front yard after preparing the soil properly. Cleaned gutters and washed windows. The guys were always so friendly and personable. Outstanding work. Well worth the money.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...