HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Michigan
1 review
0 helpful votes
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Leaking Roof
September 16, 2022

During a soaking rain a dripping leak would appear in the ceiling. I logged onto Angi and was given the name of a local roofer who I called and was surprised to be able to schedule a repair the next morning. The next morning I was again surprised to find out that the problem was probably caused by moss growing on the roof. The repair team cleaned the moss off and we had rain all day the very next day and NO LEAK!

Date of experience: September 16, 2022
Indiana
1 review
0 helpful votes
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Overkill?
October 16, 2022

We had "endless" calls from vendors trying to get job even days after we hired our contractor. Even had companies come out & begin to measure to give quote. Even had 1 email us full quote & scheduled appointment to do work AND tried to bill us for the job we did not ask for & which was not done. Very high pressure way beyond being proactive- were presumptuous. This was NOT the case with the company we chose. GLOSS BOSS was proactive after we explained job & worked to meet our needs.

Date of experience: September 16, 2022
California
1 review
0 helpful votes
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Helpful
September 16, 2022

Home Advisor was a helpful service that connected me with a great landscaping company.

Date of experience: September 16, 2022
Utah
2 reviews
0 helpful votes
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Sheet Rock Work
September 15, 2022

Great--I don't think I could have got a better group to do the project I needed done

Date of experience: September 15, 2022
Massachusetts
1 review
0 helpful votes
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Plastering
September 15, 2022

I was called within 30 minutes after going on Angi by 3 companys. After talking with them they were at my house within the hour to give me an estimate.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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Cleaning services
September 15, 2022

Jasmine Cleaning Services did a very good and thorough job. Tried to clean buildup around shower that I did not even mention to clean. This was the first time cleaning for me. I had a lot of cleaning people thru my house and I was impressed especially with Jasmine. This is a family business and the price is very reasonable. Plan to have them every two weeks.

Date of experience: September 15, 2022
Florida
3 reviews
0 helpful votes
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Owner
September 15, 2022

Great, They did a great job. It was a tough project. Everything went as planned. I would use them again.

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Excellent Work - Fair Price
September 15, 2022

Tampa Landscape Solutions cleared out an overgrown garden bed. The crew was prompt, completed the work as promised and cleaned up afterwards, leaving the area looking great. They were a pleasure to do business with; and we would call them again for projects needing their expertise. Would not hesitate to recommend them.

Date of experience: September 15, 2022
Maryland
1 review
0 helpful votes
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Handled quickly.
September 15, 2022

Bedroom full of water, could hear water running at spigot but inside wall. I had to shut it off at meter. They cut sheet rock from inside house, replaced parts, and had water back on within an hour.

Date of experience: September 15, 2022
Georgia
1 review
0 helpful votes
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Drywall contractor
September 14, 2022

Pro Subs Llc was the first company referred I went online and was impressed with the company's work and reviews

Date of experience: September 14, 2022
Florida
1 review
0 helpful votes
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Concrete work.
September 14, 2022

Home advisor got me the right vendor and followed up to boot.

Date of experience: September 14, 2022
Wisconsin
1 review
0 helpful votes
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We only got a call from one recommended contractor, but 3 Tier turned out to be the best company we've worked with.

Date of experience: September 14, 2022
Iowa
1 review
0 helpful votes
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We explained what we were looking for and Angi's recommendations gave us plenty of options. A bit pushy in their follow-up emails, but all in all, gave us a starting point. Thank you.

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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So this happened just now, Sep 14,2022. I scheduled a 2-hour deep cleaning about a month ago with HomeAdvisor. The cleaner confirmed via text with me TWICE over the last weeks and got a text this AM to confirm I had an appointment (which I said yes.)

They then sent me a cancellation. I emailed them immediately and said they should be rescheduling me. What company wouldn't do that? They said they, 'need 48 hours to reschedule' (mind you, I had to ask?)

I was going to be a first-time customer. I'd be cautious. Some reviews are really positive but other sites show that they do this garbage Don't use HomeAdvisor for cleaning services!

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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Contractors no showed, never returned proposals, even the angi " advisor" closed the project without discussing with me

Date of experience: September 13, 2022
Maryland
1 review
0 helpful votes
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On 9/6/22 I received an email from Home Advisor that an appointment was confirmed with a company for electrical services for 9/15. My husband drove over 1,000 miles, from Maryland to Florida, for this appointment. On pm 9/13, I received an email from Home Advisor that the appointment was cancelled. I had also missed a call from Home Advisor. The email indicated to call Home Advisor *******177 if I had not discussed the cancellation with the electrical company. I called the number and was told that another department would be able to assist me. I was given the number *******387 but transferred directly. This person could not find an account for me by phone number or email. They told me to call the main number *******722. Before calling that number, I called the electrical company and was told that they had no record of an appointment ever being scheduled. I asked if this has happened before with Home Advisor and they said that it had. They were able to schedule an appointment, which, not there fault, but now my husband has to stay in Florida an extra day to get the work done. After settling that, I called the last number given for Home Advisor. I was offered for them to set up another account and schedule another appointment and promised that appointment would not be cancelled. I guess it is not a cancellation if the appointment is never made, is it? They are supposed to provide a service, I thought they were reliable, and found out that they are a waste of time.

Date of experience: September 13, 2022
Idaho
1 review
0 helpful votes
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Satisfied
October 13, 2022

Great service but way to many follow up phone calls!

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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Review of HomeAdvisor (Angi)
October 13, 2022

Two Contractor's never showed up for their appointments they only get "1" star

Wil Contractors, Inc. showed up on time for scheduled appointment and gave me a great estimate they gets "5" Stars.
Hired them they did an awesome and outstanding job

Date of experience: September 13, 2022
Indiana
1 review
0 helpful votes
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Poor communication
October 13, 2022

I wanted quotes from 2-4 contractors and they just started booking appointments instead.

Date of experience: September 13, 2022
Colorado
1 review
0 helpful votes
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Irrigation system
September 12, 2022

Irrigation system march parents was great company was all time great price I would recommend this company to friends and family great job.

Date of experience: September 12, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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