HomeAdvisor (Powered by Angi)Reviews 8,482

First time using this site, to arrange for a handyman to repair my refrigerator. I was informed payment of $113.50 had to be paid before an appointment is scheduled.
I had to take the day off, at the appointed time scheduled, the handyman didn't show up or called. HomeAdvisor, had not contacted me regarding same, after three attempts to resolve this issue with HomeAdvisor, one of the representatives informed me that my refund will be available in three days! That was it nothing more, wow what service!

Not even again

Andrew in Michigan

I signed up for this lead service to get more leads to try to grow my business. However the leads weren't planning out and when I try to get credit because I would call the customer or the lead that they would send me within five seconds and that customer already had somebody else on the way and then I wouldn't get credit. It was a big waste of money and time not to mention all the stress that it causes me in my life I'm never sending up with these guys again save yourself some trouble run do never do business with Home Advisor

If there were negative stars they'd get those. I was searching the net for someone to do some work at my home. I got here, looked around, but eventually left the site. Someone from home advisor called me pressing me about the service and guaranteeing quality. Well, I got the exact opposite. The first time their contractor didn't show up. Mind you I had to rearrange things at work and my kids for this appointment. Again, I didn't call them, they hounded me to get this work. They rescheduled to today and 20 minutes before the contractor was supposed to arrive I get a last minute cancellation. They now want to come Sunday at 9am. This is a pathetic outfit. Stay away.

I don't know why I'm bothering writing this, there is no validity at all to any of these reviews. What does this prove I know how to click a box? All the negativity seems so far off my experience I find it hard to comprehend these reviews, it truly seems like some people just like to see the world burn. Well just to highlight my experience I land about 3 out of ten of all the leads I get for fences and there usually about 50 a pop. So I can promise you this when the 3 jobs turn into 10 to 15 grand I really could care less about the 500 bucks it cost me. It keeps me busy throughout the year and if it's so hard for you to call a potential customer back then it may not be for you I guess.

This service is a rip off! I owned a cleaning company and I signed up for HomeAdvisor for new leads. Most of them were junk, and when I tried to get credit I was denied. They even charge me for people who asked for services I did not offer. They do not make it easy to manage for professionals who are out moving around all day and not constantly on their app or in front of a laptop. I also tried to cancel on their pro home advisor.com and then still got charged over $200 after my business was closed. Their system is set up just to take your money as quickly as possible. Avoid at all cost!

Home Advisor is a complete rip off to the contractors. They charge fees for every lead, 99.9% of them are of no value. I paid them thousands and not one lead turned into a job. Most are bargain shoppers that cannot afford to hire a contractor or it is a someone looking to buy a home that needs work and wanting a source for a free estimate before they even purchase the home or if they even will purchase but the contractor is being charged.

Craig from Home Advisor called me wanting me to sign up. He repeatedly called stating that he would do everything to help my small business grow. Well that was an absolute lie. I finally gave in after the 4th call (I know I shouldn't have) He would never call me back, sent me leads in areas I didn't want and not in my field which is Design. He said the leads would only be up to $59. As soon as I signed up, my first lead was for $149 and for commercial design which I'm not. When I called to try and get help, he was suddenly unavailable, I asked for his manager which did not call either. I asked for Customer Service and got a lady that gave me the run around. I asked for her manager which was busy and would call me back. I had put the initial fee on my AMEX, they credited me back for it. Now Home Advisor is sending me to a third party collection agency; ironically, the same day Amex got the money reversed in my favor. This company is awful. I had someone from Home Advisor call me last month to find out if I would not cancel and give them another try! Really? He would talk with his advisor and see what he could do. Of course, no call backs. Stay away from this Scam Company.

Adam Corolla should drop this company like a hot cake. He is the spokesman for an organization that has essentially established a sales and marketing machine designed specifically to rape the everyday hardworking contractor. I used the service sparingly. More time was spent fighting with their agents then benefitting from any of the "services" that they provide. I bailed when their app released a string of old leads that I could not follow up on -essentially they stole 500.00 from me. Bottom line: the "leads" are not qualified; the leads are expensive; lead flow management is a game and you are guaranteed the loser; your phone will be spammed by their marketing texts; their agents are adversaries not customer service reps; you will not get your money back... ever... they made that very clear the last time I spoke with them on the phone. Also, they own Angie's list now so avoid that service as well.

I was need 2 tree stumps removing. Booking ID: *******. I paid on front and scheduled an appointment.
They rescheduled it 3 times 2 hours before the scheduled time. On the 3rd time they just made refund of my money. On the end I got 3 days loosing my work days, time, nervous and job wasn't done. Trying to speak with Customer Service - no wishing to help and solve the problem. Will never use this "service" again. Definitely not recommended.

I asked for a comparison job, but they immediately quoted one price. Then they wanted my card number. I couldn't bypass the demand for my card info. I entered 'Christmas' lights and they changed it to 'holiday' lights over and over. I had to call to ask why no comparison quotes. Plus, I complained about the word Christmas changed to holiday. The operator still called it holiday. She said that's want it's called. I told her so is the 4th of July. She also said I had to call first to get more quotes. I responded it isn't right to demand my credit/debit card info for a set price FIRST before letting me choose the price I wanted to pay for a service. Another operator called me afterwards and was nice but I explained I wanted to see my choices online instead of multiple people calling for their business.

Signed up for Home Advisor after numerous high pressure sales calls. Immediately disabled the leads generation however before i could do this they were able to get 4-5 leads over to us charging us like 200 bucks which is purely arbitrary. You can only disable the leads for like 2 weeks at a time and again immediatley the day it expires they start flooding our emails and phones with leads. Cha ching another 350 bucks.
Their leads arent even vetted and most are bull$#*! leads we found out and believe these are generated internally. This company needs to be investigated as they are defnatley not honest and dont give a damn about the contractors or the customers.
Do not sign up for home advisor!