HomeAdvisor (Powered by Angi)Reviews 8,482

I worked with home advisor several years ago. Every year since then they call me and tell me how much better it is. Today, 1/17/20 at 4:17 PM their sales representative Anthony called me to try to get me to rejoin. He was the most rude and obnoxious salesman I ever dealt with. He told me he will stay on the phone until I hang up that's the way they do business. He refused to let me speak to a supervisor. I called several numbers to report this problem to his supervisor and couldn't get a hold of anybody. If this is the kind of problem that they say they corrected where is this company going. Years ago I decided to stay away from home advisor because of their methods of charging you for leads even though the job got canceled or the customer decided that they didn't want to do the job. At this time home advisor said they would credit us for these charges and they never did. I would advise everybody to stay away from this company especially when you have a problem and can't speak to anybody's supervisor.

Absolutely disappointed with "Home Advisor" and in particular the supervisor, Lillian, who oversee customer relations. FIRST I want to warn with extreme caution for everyone who is looking into this service, to BE AWARE! This is ultimately a scam and potentially a turn fall for anyone wishing to start a small business. Unfortunately I had no one tell me of the horrors before signing up, and now my business is upside down. Let me tell you why- Home Advisor offers you leads, where you are then given the option to connect with that lead (which is someone needing a service you provide)... but the TRICK is that Home Advisor takes a percentage of every lead WHETHER YOU LAND THE JOB OR NOT. So for example- they offer you a lead, you get in touch with that person and come to find out they no longer need services, was looking for something else, etc... BUT home advisor still takes a percentage EVEN if there is no actual work exchange between the business and the person needing the service. Through my experience this happened A LOT! Half of the leads home advisor would send me, would be jobs that I'm not qualified to do, and still yet Home Advisor would take a percentage and fund themselves, when the business owner didn't even get the oppourtnuty to do the actual job. I contacted them to find resolution, to find out they are very un willing to help and be transparent.

Service Providers Beware. Home Advisor will charge you $50-$100 (or more depending on your location) for the name and "phone number" of a potential lead even if you contact the lead on several occasions and they never return your phone call. In the beginning you are led to believe you can request a credit for these leads, however you later find out that unreturned calls/messages and/or a homeowner deciding that they don't want to do the project are not reasons for a refund. This is a major scam and I would highly advise any designers, engineers, architects, contractors, etc. avoid using this service. If you are looking for a good service to use I would highly recommend Houzz.

We are a renovation company that have used HomeAdvisor off and on for several years. Once you set up an account with HomeAdvisor, they make it very difficult to cancel your account. You have to pause your account if you do not want to receive leads and they only allow you to pause your account for up to 2 weeks at a time. The account automatically turns on after the pause date and they start sending you bogus leads again, which are ridiculously priced around $125 per lead. We had our account paused and they sent us $1900 in leads. We called regarding the leads we should have never received and they claimed it was a mistake. They won't credit the money back to your credit card once they charge you, instead they credit you for more bogus leads. This company is very corrupt and should be out of business considering they are ripping contractors off everyday and sending consumers non qualified and unverified contractor who in turn rip off the consumer. Our government needs to shut this corrupt company down immediately and convict the criminals running this crooked company!

If you are a contractor, do not do any business with Homeadvisor! They charge top, top, top dollears for the leads that they send you which can add up to easily $1000. 00 per month. Remember, you need to receive alot of leads... just to land one job, and that one job that you do land was also sent to several other Homeadvisor contractors as well; because Homeadvisor sends the same leads to several other contractors, as well as to you, you will all be bidding against each other; lowest bidder wins the job. Also, there is a 50% chance that any lead that is sent to you will be from a "phantom"; no answer. Ever, no call back, and no one ever home. But you will still be charged as much as $100.00 or more for that lead. Is it any wonder that Homeadvisor is begging for new contractors since the one's that have used Homeadvisor in the past are leaving in droves?

I logged onto Home Advisor 6 days ago. I requested a quote for my gutters to be cleaned. I clearly stated what I wanted, the size, and height of my house. I have received 37 calls in the past 6 days from various "gutter" businesses. Some of the calls are repeated calls from a business. I actually thought I would get a price estimate on the site or by email. I do understand they may have to look at the house and gutters before giving me an exact price. But I had no idea that I would be getting 37 calls in 6 days. Some of them let messages that said something similar to "call us back to set up an inspection." I do not want in inspection! I just want my gutters cleaned! This is ridiculous. I even deleted my profile on Home Advisor, but I know these people now have my phone number so they can continue to call.

We requested a repair estimate from a HomeAdvisor recommended roofing company, Fiddlers Roofing. We later provided HomeAdvisor a review informing them that we received no response to two requests for their estimate and that the roofing rep that did the inspection claimed that our insurance would pay for a new roof since it was over 10 years old, whether or not it had storm damage, and that we would not even pay a deductible. We advised him that this was not the case and he said that he was told to say this.

HomeAdvisor did not post the review or contact us.

Home Advisor recommended a contractor to us for a $650,000 job. That contractor (Villa Nova Builders and Mitch Blinco) did an abysmally poor job and took twice as long as proposed. We now have a lawsuit against the contractor to recover the almost $200,000 that they owe us for items we paid for that were either never started or were done so incredibly bad that we had to hire anither contractor to redo them. After we posted our review on Home Advisor, the contractor had 6 friends write glowing reviews that Home Advisor claims are "verified" and they now have a misleading 4.3 rating. I have reached out to Home Advisor to no avail. As far as we know, they are still recommending this awful contractor to other victims.

This is a scam app people who willing to grow up in the business never should not use homeadvisor. The costumer services sucks and sales managers, they send u a lead and 20 people around you will get the same lead as you and if u call the # of the lead no one answer that phone, never got something scheduled with a costumer. It's a scam they send fake lead so they can sell the same lead to 20 people and all have to pay for it and no one gets the job. I would never recommend this app to anyone

If I could give less than 1 start, I would. I hired a "painter" to take care of some chipping and peeling paint. He showed up at the property late, looking like he had a late night and wearing the same clothes he went out to the bar in (not what I would expect a painter to wear). He quit after 3 hours because he had to run to Home Depot to pick up more rollers. He left his drop cloth and other materials behind and never came back. He hasn't been heard from since. This is the second time I've hired what I thought would be a vetted contractor from Home Advisor and twice been highly disappointed. I will never use this company again and certainly won't recommend to anyone! Stay clear!

Be careful when using the web service HomeAdvisor.com. If you use this site once to gain information on homes for sale, you will later find yourself enrolled in a "service" provided by someone called "propertyrecord.com." Then you will be billed $18.95 every month afterward. When seeking information on a house for sale, I gave HomeAdvisor's site what I thought was a pretty thorough scrutiny, and found no mention of enrollment in a "service." On receiving a second and third charge for $18.95, I figured I was being taken; I could only clear it up by phoning propertyrecord and asking for my "service" to be canceled. I am leery of returning to the HomeAdvisor site to try to find any small print I overlooked, so I cannot make this a more detailed warning. Still, be careful.