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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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My google search for yard work gave me several company names. When I picked one it took me to this site. I wasn't sure how it all came together but it worked out beautifully! I found a very good company for my needs.
Very professional and went above and beyond. Good price, very professional
It was a good experience, the contractor was polite and knowledgeable about what was needed.
The phone rang almost nonstop for an hour after registration with Angi. After researching the callers I went with Williams HVAC and couldn't have been happier.
Only got a couple emails from them after the initial search on their site. They weren't as annoying as google reviews can be by asking you constantly to review something that you've already reviewed.
Looking for a new roof and put in information requested and within 24 hours had 3 calls. Ended up with one of the callers. Would use it again.
Totally disjointed. Unsure of next steps. Unresponsive
Very good and promptly installed. From beginning to end
Service professional made prompt contact, quoted reasonable price and did excellent work.
I couldn't fill out the field data for cost etc, only the top half of the text was showing I am on a mobile apple fyi
BEWARE! It took an enormous amount of effort to have 3 light fixtures removed and one new one put up. The first company that Angi HomeAdvisor sent out did not come prepared to finish the work and I had to hire an additional company to complete the work. For the first job Angi Homeadvisor wanted payment by credit card upfront, and would not have been an issue if the job would have been completed. Unfortunately, when I tried calling Angi Homeadvisor about the job not being done, I kept getting representatives in Asia that I could barely understand. I spent four hours one day on the phone just trying to first get another company out to finish the job. Being frustrated at this point I placed a dispute on my credit card, and asked Angi for a refund. Angi Homeadvisor did eventually send another company that could finish the job. I paid that company in full for their services that day and sent a check to the first company for the partial work that they did. Due to all of the issues, I started receiving numerous local phone calls from the same number on my caller ID. Since I was receiving so many of them I finally picked up one of the calls to get yet another Angi Homeadvisor representative from another country that I could not understand. I tried blocking these calls, but they were not able to be blocked. I called my phone company for advice and they suggested placing an FCC Complaint. Although the second company was a positive experience, my experience with Angi and HomeAdvisor was totally negative and I will never use either service again. I also asked that my account be deleted, and I got an email back stating that it was deleted, but as you can see, that did not happen either. BEWARE!
Like buying a pig in a poke. I hired two guys off there that were a disaster. Ripped me off bad and didn't know what they were doing, and hired three that were good to excellent. They only check for bonding and insurance. I assumed I would be getting a "cut above"... Not the case. Just do your own checking, past jobs and references.
Three (3) calls within ten minutes after job submitted. Accepted quote and time of arrival, job completed in one (1) hour. Very satisfied.
I was alittle disappointed that I only got one company when looking for a company to help with an a/c problem. I was extremely pleased with the one selection I did get and would use them again and recommend them to anyone. Bhild was the company and Keith Freeman was the service tech. A real joy to work with and very professional and knowledgable.
Had 2 large diseased Chinese Elms removed. Well done
I Wouldnt recommend this company to any pro or customer. There business practices are to take advantage of pros
Had trouble finding a local painter who responded to my request for a painting estimate to paint our house. Was connected to the man who did the job. The result was outstanding.
Every recommendation that I have had through Angi has been for well qualified and professional companies.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members