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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I got 4 contractors to check out and picked the one that was the first to respond.
Angie had only a couple of listings in my area and after looking at reviews I am very satisfied with who I picked
My project didn't fit neatly into a category. I listed the description and home advisor got the correct tradesmen to contact me.
I don't know why it is so hard to stay logged in. It seemed like every other button I clicked I had to log in again. Then I spent a bunch of time writing a review, but when I went to post it, you guessed it, I had to login again... and write the review again. I love good secure websites, but OMG an average of every 2 minutes to log in again is even more stringent than my bank!
Everything went well; the job is done; good advice on tree removable; will use this site again.
Excellent experience. Repair on ceiling and shower
Called Matt on Thurs. And he delivered Friday. He brought me one dump truck load of screened shell, spread and smoothed it out. Very polite and price was reasonable.
Used home advisor to identify contractors for gutter project. As always their referral resulted in a very satisfactory result. I always use for home projects.
I don't like having multiple potential contractor calling or emailing me. What I would like to see is a list of the potential contractors with their phone numbers, number of people working for them, references and whether they are insured and vetted.
Loved the referral I received with a great company for painting.
Placement for job was excellent. Follow up was great. Even when no one called for another job I posted home advisor reached out to me to expedite my needs. Will definitely use again.
Good courteous customer service. And very helpful.
It was very easy! It also made contacting the vendor very easily.
I received multiple estimates through Home Advisor but now were better than the one that representative from HomeAdvisor provided during a follow up call from them to check how my estimates were going.
Arsh (sp?) is a great customer service rep. She asked if I needed additional services or home projects.
This is a great place and site to look for repair people and services for your home if you do not know where to start.
They treated my daughter like family. Taking time to handle all her belongings very carefully
The the experience was fine now just leave me alone and everything would be great I don't need no more services I don't need no more surveys just leave me alone lose the email please I will get in touch with you if I ever need you again
I worked through Home Advisor and 2 contractors called me almost immediately. I selected handyman based in interviews.
The process was a little confusing as a first timer. But next time will be easier.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members